#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)680-8342
Tool & Truck Rental(301)680-8320
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2300 Broadbirch Drive
Silver Spring, MD 20904
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Customer Store Reviews

  • 4.7 out of 768 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (768)
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Showing 1-30 of 768 reviews
Terrible store. They never have anything. They are always short of things. Store is messy. Dirty....
Terrible store. They never have anything. They are always short of things. Store is messy. Dirty. Staff are lackadaisical. They are in their phones all the time. Not a place I’m going to again
by
  • Verified Purchase
The Silver Spring store seems to have everything I need. I really like that they have stocked u...
The Silver Spring store seems to have everything I need. I really like that they have stocked up on Lavendar plants.
by
  • Verified Purchase
  • Recommended
Dedicated employees work at the Home Depot 2551 . 2300 BroadBirch Drive Silver Spring Maryland 2...
Dedicated employees work at the Home Depot 2551 . 2300 BroadBirch Drive Silver Spring Maryland 20904
by
  • Verified Purchase
  • Recommended
Good knowledgeable sales representatives
Good knowledgeable sales representatives
by
  • Verified Purchase
  • Recommended
Excellent customer service at this store!
Excellent customer service at this store!
by
  • Verified Purchase
  • Recommended
Great atmosphere, great prices, great ambiance, great staff! \O/
Great atmosphere, great prices, great ambiance, great staff! \O/
by
  • Verified Purchase
  • Recommended
Pro Service staff Jael is awesome. She is knowledgeable and helpful. Please see her out.
Pro Service staff Jael is awesome. She is knowledgeable and helpful. Please see her out.
by
  • Verified Purchase
  • Recommended
This store has an awful individual named Dore that was working at the return desk that appears to...
This store has an awful individual named Dore that was working at the return desk that appears to have enjoyed giving me a hard time to return a damaged item. She told me that I could not return the Item that was damaged because it could not be resold. This made no sense. why would she want to resell an item that is damaged?
by
  • Verified Purchase
This store is a great all around Home Depot location for all of your wants and needs from the hou...
This store is a great all around Home Depot location for all of your wants and needs from the house to the garden and beyond!
by
  • Verified Purchase
  • Recommended
The shop is located at the right place , more rooms for parking, cashiers and agents are very nice
The shop is located at the right place , more rooms for parking, cashiers and agents are very nice
by
  • Verified Purchase
  • Recommended
This is a good store. Improvements can be made to have stocked shelves at all times. Pickup at ...
This is a good store. Improvements can be made to have stocked shelves at all times. Pickup at the store is also helpful. A greeter would also be helpful in locating items.
by
  • Verified Purchase
  • Recommended
I was able to go directly to the product I was shopping for. The signs above are in large print ...
I was able to go directly to the product I was shopping for. The signs above are in large print so visually that helps a great deal. I was provided quick and courteous assistance during my shopping. The store and isles were clear for all customers which is especially important for older customers. This Home Depot location has always been a great place to shop and the staff are always willing to go above and beyond to provide great customer care. Thank you Home Depot for your service to the community. Blessings To You All, Wanda (--8
by
  • Verified Purchase
  • Recommended
This store is much more organized then the Aspen Hill Store. Very clean and very helpful employee...
This store is much more organized then the Aspen Hill Store. Very clean and very helpful employees. Aspen Hill is your worst store in America! I've been to stores from California to Florida. Aspen Hill is the worst. Too crowed and under organized. Limited stock!
by
  • Verified Purchase
  • Recommended
Big, well-stocked store. Employees are approachable and go the extra mile in helping. My go-to s...
Big, well-stocked store. Employees are approachable and go the extra mile in helping. My go-to store for needs in hardware/garden/rental/paint, and more.
by
  • Verified Purchase
  • Recommended
Products were easy to find due to attentive, helpful employees.
Products were easy to find due to attentive, helpful employees.
by
  • Verified Purchase
I do not have a problem with the store the purchase of my washing machine was pretty perfect, and...
I do not have a problem with the store the purchase of my washing machine was pretty perfect, and I don’t have a problem with Home Depot. My problem was with the delivery people. They were in a great hurry and had no interest in trying to install my washer. they said they could not turn off the water. I suggested they use WD30 they said they would have to wait 5 hours. After they left, I turned off the water with my bare hands and unscrewed the water hoses. When I spoke to the company I asked if they could come back- no we had to wait a week. the delivery people said there was rust and I needed a plumber, there was no rust, and the hoses were stainless steel. I called Bray and Scarff, the store manager asked me what I wanted and called me back within 5 minutes. they had a washer in my price range and could be delivered in 48 hours. they came and installed the washer no problems. If Home Depot wants to get good ratings, they should get good delivery people.
by
  • Verified Purchase
Employee courteous and well organized
Employee courteous and well organized
by
  • Verified Purchase
  • Recommended
This is our go-to store. There have been several sales people who have been really great. I hop...
This is our go-to store. There have been several sales people who have been really great. I hope to be going there many times in the future.
by
  • Verified Purchase
  • Recommended
Miki and Alisa are awesome employees!!! Always a pleasure to see them. Very helpful always!!
Miki and Alisa are awesome employees!!! Always a pleasure to see them. Very helpful always!!
by
  • Verified Purchase
  • Recommended
Store was very clean and the products were easy to locate.
Store was very clean and the products were easy to locate.
by
  • Verified Purchase
  • Recommended
The products was in stock and easy to find. I think her name was Nia in hardware, she was nice en...
The products was in stock and easy to find. I think her name was Nia in hardware, she was nice enough to help me find somethings.
by
  • Verified Purchase
  • Recommended
Employees are great! Easy to find things.
Employees are great! Easy to find things.
by
  • Verified Purchase
  • Recommended
I had a very kind and knowledgeable young lady help me to find a choose carpet cleaner solution.
I had a very kind and knowledgeable young lady help me to find a choose carpet cleaner solution.
by
  • Verified Purchase
  • Recommended
Just wanted to recognize a cashier named Kayla (I hope that's right), she absolutely made my expe...
Just wanted to recognize a cashier named Kayla (I hope that's right), she absolutely made my experience as well as the rest of my day extremely delightful. Her help and kindness that she showed me are things I wish all customers could experience. Thanks for making my normal day into a great 1.
by
  • Verified Purchase
  • Recommended
If you are looking for flooring, Almaz in this store is superb. She made sure we got what we want...
If you are looking for flooring, Almaz in this store is superb. She made sure we got what we wanted and at a great price. Five star service!
by
  • Verified Purchase
  • Recommended
This is one of my favorite Home Depots because of the employees. They're great!.
This is one of my favorite Home Depots because of the employees. They're great!.
by
  • Verified Purchase
  • Recommended
The workers here are very helpful and patient. This is appreciated.
The workers here are very helpful and patient. This is appreciated.
by
  • Verified Purchase
  • Recommended
Clean and good customer service
Clean and good customer service
by
  • Verified Purchase
  • Recommended
The sales cashier, Monique, was extremely helpful. Her personality was great and she really showe...
The sales cashier, Monique, was extremely helpful. Her personality was great and she really showed it in her demeanor. Hire more people like her. There was a young gentleman in a wheelchair there that sister me with ceramic tile. He was very informative snd helpful. I didn’t get his name but he was a black guy in a wheelchair. Employees like this do make a difference. Thanks.
by
  • Verified Purchase
  • Recommended
Store was clean and the ambience was excellent, friendly staff on ground
Store was clean and the ambience was excellent, friendly staff on ground
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 768 reviews

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