#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)722-2602

Rental Center

(703)722-2608

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

25000 Riding Plaza

Chantilly, VA 20152

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 516 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Great experience
Neat and clean. Staff very polite and helpful. Product availability is good.
by
    • Recommended
    Excellent Customer Service
    Our online order pick-up was fast and thorough. All boxes were opened and all items were inspected before we left the store.The customer service we received was exceptional!!
    by
    • DIY
    • Recommended
    Wonderful service from Blinds department Daniel.
    Wonderful service from Blinds department Daniel...
    by
    • Pro
    • Recommended
    Excellent Customer Service!!!!
    The staff at the South Riding Home Depot are very courteous and understanding. They try to help you when you have a hard time looking for an item in the store and they do their best to answer any questions you have regarding your project. They don't try to avoid you like other retailers; they actually come up to you when you have that "I NEED HELP" look. I also have to add that the associates who take care of the refunds are fast, friendly, and very very caring. I give this store 5 stars because of them.
    by
    • DIY
    • Recommended
    Great place!
    Easy location and the employees are great Def we be back
    by
      • Recommended
      I learn something new when I visit HD Store
      Associate willing to help and their Customer Service Great
      by
      • Pro
      Great staff!
      Floor staff was quick to identify that I needed help and helped me with the hardware I needed. The lines were getting a little long; so, a cashier in the customer service area was quick to let me check out there and was extremely friendly. Great job taking care of your customers!
      by
        • Recommended
        hard to find car remote batteries
        Was looking for batteries for my keyless entry FOB for a lexus. They had a pack of 5 on the website, but not in store. Sales associate matched website deal and game me 5 of them. Now I have one for all my car fobs and garage door openers.
        by
          • Recommended
          Brandon, the tool rental manager is a great associate!
          I've had nothing but great experiences at this store and the associates exceed my expectations almost every time. The other night Brandon went out of his way to accommodate me with a truck rental. Because of Brandon and the entire store I'm a huge fan of this Home Depot.
          by
          • Pro
          • Recommended
          excellent customer service
          While I was shopping for work with my 8yr old son, she starting talking and entertaining my son so that i could finsih shopping.
          by
          • Pro
          • Recommended
          Extremely helpful store clerk!
          My only criticism is that you did not carry cottonseed meal as a fertilizer, desireable for many plants!
          by
          • DIY
          • Recommended
          Great Experience to built my Deck
          The store associates at the Contract or project department are very willing to help, I worked with Jim, but even that He was on vacation, everyone else were always ready to even give me an answer and made me feel comfortable. My project is almost finish, just some minor details, but next time, without a doubt I will go to Home Depot for my future project.
          by
          • Recommended
          Great Experience
          I only shopped outside this visit, ie, needed mulch
          by
            • Recommended
            Very pleasant visit!
            Located all products with associates’ help. Less effort than expected.
            by
            • DIY
            • Recommended
            Great Customer Service!!
            I drive from Manassas, Va, pass 2 Home Depot Stores to shop. The South Riding store has very friendly, helpful staff. The staff are always smiling, greeting customer and always eagar to help the customers. I am very pleased with my experiences at this store!! Thank you Ruthie & Lisa :)
            by
            • Pro
            • Recommended
            Gardening
            The store had a great selection of plants and gardening hardware. The cashier was available to answer pricing questions during my shopping. She was very efficient and friendly during check out.
            by
              • Recommended
              Enjoyable Store Expereince
              I new the layout of the store and got what I needed with no problems. The store was clean and all employees were very nice.
              by
              • DIY
              • Recommended
              Verical Blinds - Had What I Needed and Custom Cut While I Waited
              My vertical blinds for my patio door was missing 9 vertical blinds. Not only did Home Depot have them in stock, but their associate custom cut them to the length I needed. I was so happy of how helpful they were and able to provide what I needed. The check out person at the self-checkout was also helpful and cheerful. Kudos Home Depot!
              by
              • DIY
              • Recommended
              Friendliness of an associate
              I went to get propane gas cylinder and experience was so smooth, went inside the store, didn't have to wait in the line, paid for it, took the receipt outside and gave it to the associate outside. he scanned it and brought and loaded the propane gas cylinder in the trunk of my car. Everything was so smooth, didn't take more than 5-7 minutes. Great Job.
              by
                • Recommended
                Easy Checkout
                This store is easy in and out for parking. Staff helpful and was able to find most of what I was looking for.
                by
                • Recommended
                Great store
                Staff is professional and eager to assist in determining best tool(s) and / or technique to solve any problem.
                by
                • Pro
                • Recommended
                Favorite store
                I love this Home Depot...always friendly, helpful associates.
                by
                • DIY
                • Recommended
                South Riding, VA Home Depot
                This HD store was the best we have shopped at (and we've been to many!). After a lot of frustrating research on the HD website, we finally found the store that had what I needed. Unfortunately it was a two-hour drive from our home, since nearer stores didn't have the product in stock - and often don't! Our satisfaction returned when we were greeted with a kind and thoughtful associate. She assisted us to find exactly what we needed and referred us to another Associate ho was also helpful. Overall, a pleasant experience. We wish all Home Depot stores were run this well - especially those closer to our home!
                by
                • Pro
                • Recommended
                Great Store
                GREAT STORE TO SHOP IN.. FRIENDLY STAFF, EAST TO FIND ITEMS
                by
                  • Recommended
                  Store visit
                  Took a little too long to get help but once I did everything was fantastic.
                  by
                  • DIY
                  • Recommended
                  Home Depot has what you need
                  They always seem to have what I need when I need how do they know life is good......
                  by
                  • DIY
                  • Recommended
                  Great experience with getting special order items done in and out in a flash..
                  Very friendly associates work and very helpful to get me in and out of the store.
                  by
                  • Pro
                  • Recommended
                  Awsome staff
                  The staff is awsome! They are very friendly, helpful and knowledgeable. However, like any Home Depot, it takes awhile to find the associates to help you. Once you find an associate, they are the best staff I've ever encountered. I've been to at least 20 different stores in MD, DC and VA and this group of associates are the best! I'm glad I moved close by..... Would recommend this store to anyone....
                  by
                  • DIY
                  • Recommended
                  1 found this review helpful
                  Great Accociate help
                  The employee by the name Brandon J. Dunlop was excellent at helping us find what we needed
                  by
                  • Pro
                  • Recommended
                  Home Depot
                  Clean, low prices, helpful associates, good availability of goods and close buy my work.
                  by
                  • Recommended
                  Showing 1-30 of 516 reviews

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