#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)722-2602

Rental Center

(703)722-2608

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

25000 Riding Plaza

Chantilly, VA 20152

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 516 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Of all the home and hardware centers in my area, this Home Depot has the most helpful staff and t...
Of all the home and hardware centers in my area, this Home Depot has the most helpful staff and the best product availability.
by
  • Verified Purchase
  • Recommended
We shopped for and special-ordered several bathroom vanity cabinets. We received exceptionally g...
We shopped for and special-ordered several bathroom vanity cabinets. We received exceptionally good designer help from Fernando A. in the cabinetry department. We have shopped at this store since it opened. This store is very large, bustling with activity, well-stocked, and has one of the new tool rental sections which we have used several times. I am happy to have Home Depot #8551 in our area.
by
  • Verified Purchase
  • Recommended
The sale person at the floor section was very helpful
The sale person at the floor section was very helpful
by
  • Verified Purchase
  • Recommended
Always helpful in Customer Service - thanks Carl!
Always helpful in Customer Service - thanks Carl!
by
  • Verified Purchase
  • Recommended
This store is very close to my home and is very convenient too get to. The employees are very hel...
This store is very close to my home and is very convenient too get to. The employees are very helpful and courteous. Associates Angalee and Amarachi are especially charming. This store is usually well stocked and its items easy to find; if not an employee will find them. Highly recommended for charming employees and a well stocked store.
by
  • Verified Purchase
  • Recommended
Good customer service and helpful employees
Good customer service and helpful employees
by
  • Verified Purchase
  • Recommended
Everyone was nice and helpful we were looking for certain items. Cashier Anza was very helpful du...
Everyone was nice and helpful we were looking for certain items. Cashier Anza was very helpful during checkout Really appreciate. Thanks.
by
  • Verified Purchase
  • Recommended
I would rate the store as a 5 stair.
I would rate the store as a 5 stair.
by
  • Verified Purchase
  • Recommended
There was a miscommunication but the Manager took care of it quickly!
There was a miscommunication but the Manager took care of it quickly!
by
  • Verified Purchase
  • Recommended
The associates helped me retrieve the pre-made grill right away and load it onto my car. Very go...
The associates helped me retrieve the pre-made grill right away and load it onto my car. Very good customer service overall. Polite and friendly. Good experience.
by
  • Verified Purchase
  • Recommended
Great store, great staff.
Great store, great staff.
by
  • Verified Purchase
  • Recommended
I shop at the South Riding store even though it is not the nearest Home Depot location to my home...
I shop at the South Riding store even though it is not the nearest Home Depot location to my home. The store is clean and uncluttered. I am a Master Electrician who likes to do all of my home projects myself. I have found the employees in this store are very knowledgeable and friendly. If they don't have an answer to my questions they will find someone who can answer them for me. The selection of merchandise in all the departments is very good.The Rental department has always been very helpful when I require specialty tools for my projects. I have never had a problem with special order items and the pick-up service. Check out times are always fast. The parking lot is large so it is easy to park my vehicle and pick up orders. On the whole it is a pleasurable experience shopping here.
by
  • Verified Purchase
  • Recommended
Store is well stocked and staff seems to be more knowledgeable than other home depot stores i hav...
Store is well stocked and staff seems to be more knowledgeable than other home depot stores i have been to. Helpful and friendly staff, along with good deals and things in stock make this my store of choice.
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Nice store.
Nice store.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
We are remodeling our kitchen and Fernando was most knowledgeable and helpful! Had a fabulous ti...
We are remodeling our kitchen and Fernando was most knowledgeable and helpful! Had a fabulous time with him creating and planning our new kitchen, can't wait to see it all come together :)
by
  • Verified Purchase
  • Recommended
very very very good experience and I appreciate store people
very very very good experience and I appreciate store people
by
  • Verified Purchase
  • Recommended
This was my first store visit, and the entire experience was exceptional. The staff were friendly...
This was my first store visit, and the entire experience was exceptional. The staff were friendly, knowledgeable, and extremely helpful while I was in the store. Afterwards, a sales rep followed up to let me know an item I had ordered for delivery was unavailable. He voluntarily searched for other nearby stores that had the item in stock and tried to find ways to help me avoid an unnecessary delivery charge. A great and classic example of quality customer service all around.
by
  • Verified Purchase
  • Recommended
The store was clean and organized. Employees showed their sincere will to assist to let me find m...
The store was clean and organized. Employees showed their sincere will to assist to let me find my required items in a nice friendly way.
by
  • Verified Purchase
  • Recommended
Convenient and Excellent Store to shop Home improvement needs.
Convenient and Excellent Store to shop Home improvement needs.
by
  • Verified Purchase
  • Recommended
I am a regular customer since day 1. Great stock & variety of products. POOR frontline staff. Man...
I am a regular customer since day 1. Great stock & variety of products. POOR frontline staff. Many employees seem to despise customers.
by
  • Verified Purchase
  • Recommended
Excellent customer service throughout the store. I was asked if I needed help at least 5 times, ...
Excellent customer service throughout the store. I was asked if I needed help at least 5 times, and they meant it. The store is so comfortable for thinking and shopping. The staff is helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Store is good
Store is good
by
  • Verified Purchase
  • Recommended
We were greeted with an excellent customer service experience by Anza at the pro desk. Carts wer...
We were greeted with an excellent customer service experience by Anza at the pro desk. Carts were available, the place was neat, and the store was ready for us. Employees are friendly, helpful, and overall engaged in the needs of the business. Anza asked about the project we were working on, I explained that I was finishing my basement. Anza coordinated a team of employees to assist us with all the plumbing and lumber products and services necessary. Lumber specialist took the time to pick out the best 2x4s from the stack, offering to get more from above if needed. This is the store to bring your wife to when shopping for home Improvement. Employees like Anza and her team offer genuine interest and appreciation in your projects. Products were in stock and easy to find with the map on the hd app. I would definitely recommend this location to a friend.
by
  • Verified Purchase
  • Recommended
Excellent Store with quality products and easily accessible. The Customer Service Assistant RAZIA...
Excellent Store with quality products and easily accessible. The Customer Service Assistant RAZIA was very helpful and gem of a person.
by
  • Verified Purchase
  • Recommended
Mizan was very kind, friendly and patient!
Mizan was very kind, friendly and patient!
by
  • Verified Purchase
  • Recommended
Perfect store for spring garden.
Perfect store for spring garden.
by
  • Verified Purchase
  • Recommended
Mohammed khogali is probably one of the best employees we ever encountered at Home depot he was p...
Mohammed khogali is probably one of the best employees we ever encountered at Home depot he was patient made recomendations wasnt pushy at all . He knew enough thru experience that made us trust his recomendations . He is an asset to the company bravo ! He helped us make a big purchase of $416 and all I came in for was grout
by
  • Verified Purchase
  • Recommended
I would like to thank Mizan for his excellent service and support!
I would like to thank Mizan for his excellent service and support!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 516 reviews

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