#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(845)278-3404

Rental Center

(845)278-3410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

80 Independent Way

Brewster, NY 10509

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 641 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (641)
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Showing 1-30 of 641 reviews
Excellent tips in the plumbing section.
Ralph in plumbing was knowledgeable,kind and friendly.
by
    • Recommended
    Great Service
    When checking out, Eileen was so friendly and it was Excellent service. You don’t get that anymore these days. Thank You Eileen!!!
    by
      • Recommended
      I could accidentally spend a grand every time I walk through the doors
      Last irl store I shop at besides the farmers market
      by
        • Recommended
        Great Employees!
        These employees have always been very considerate of my needs
        by
          • Recommended
          I shopped during the week and found this Home Depot to be neat, clean, and well stocked with plen...
          I shopped during the week and found this Home Depot to be neat, clean, and well stocked with plenty of employees around to assist customers!
          by
          • Verified Purchase
          • Recommended
          The last two days, I have had two very helpful sales associates help me. Marylou and Liz are ter...
          The last two days, I have had two very helpful sales associates help me. Marylou and Liz are terrific!!! This is not always the case so I hope it continues.
          by
          • Verified Purchase
          • Recommended
          This store always has the products I need and the prices are reasonable.
          This store always has the products I need and the prices are reasonable.
          by
          • Verified Purchase
          • Recommended
          large selection, friendly and helpful store associates.
          large selection, friendly and helpful store associates.
          by
          • Verified Purchase
          • Recommended
          large inventory, friendly and very helpful associates.
          large inventory, friendly and very helpful associates.
          by
          • Verified Purchase
          • Recommended
          Need paint? Go see John. He went above and beyond.
          Need paint? Go see John. He went above and beyond.
          by
          • Verified Purchase
          • Recommended
          Everyone was so friendly and helpful upon entering the store and as I walked through the differen...
          Everyone was so friendly and helpful upon entering the store and as I walked through the different areas. The salesperson who assisted me, Bob E., was fantastic. Overall, great experience.
          by
          • Verified Purchase
          • Recommended
          I was shopping for carpet, very unsure of which to chose. Both Matt and Anna in that department a...
          I was shopping for carpet, very unsure of which to chose. Both Matt and Anna in that department are helpful, patient, and know their products. I would shop here just because of them, After shopping at other carpet stores I received the best value and products. Then I purchased tomatoe plants and they are growing as if I had a farm. The associate's in that department were also great
          by
          • Verified Purchase
          • Recommended
          Cashiers are very pleasant and nice.
          Cashiers are very pleasant and nice.
          by
          • Verified Purchase
          • Recommended
          Better than other ones. If that's even a compliment? Bathroom is usually disgusting
          Better than other ones. If that's even a compliment? Bathroom is usually disgusting
          by
          • Verified Purchase
          • Recommended
          Compared to a few other Home Depot stores, the Brewster store is a pleasure to shop at; employees...
          Compared to a few other Home Depot stores, the Brewster store is a pleasure to shop at; employees are helpful and cheerful, if you can't find something, they're ready to assist. Kudos to Jake in Returns for going above and beyond with processing a refund. And, thanks to the pretty lady in the Garden Center for turning off the plant watering so I could come down the aisle...even though I didn't want her to stop what she was doing! Brewster Home Depot=The Best!!
          by
          • Verified Purchase
          • Recommended
          Good selection of what we were shopping for.
          Good selection of what we were shopping for.
          by
          • Verified Purchase
          • Recommended
          As a Pro customer that does most shopping in New York City, I recently got a few projects in West...
          As a Pro customer that does most shopping in New York City, I recently got a few projects in Westchester and started shopping at #1272. Both me and my staff immediately noticed how unlike any other location, the staff here was professional and friendly and always in a great mood to help. Yesterday, I showed up at the store very late in the evening and was looking for 7 pieces of LUS210Z joist hangers. There were none on display as earlier that same day, I purchased whatever was there. I asked one of the associates for help and they called over Micheal. Micheal came over and went above and beyond to help me find what I needed. He took down a fully wrapped palette of all sorts of joist hangers, to get me the 7 I needed. The process lasted less than 10 minutes and the palette was all the way up on the top shelf. I was impressed by the level of professionalism and customer safety. Use of lifts and jacks is something I see each and every day shopping at Home Depot stores. I have never seen someone gate off the aisles and restrict traffic in a manner Micheal did. I can’t stress how crucial these hangers were for my business yesterday and had it not been for Micheal I would have had to reschedule an inspection. I’m beyond thankful to him and I recommend this store over any other home improvement store.
          by
          • Verified Purchase
          • Recommended
          Great store and friendly staff. Pleasant shopping in this location.
          Great store and friendly staff. Pleasant shopping in this location.
          by
          • Verified Purchase
          • Recommended
          I have been to numerous Home Depot stores in three states. I find that this particular Home Depo...
          I have been to numerous Home Depot stores in three states. I find that this particular Home Depot store is one of the best. It is consistently well stocked, well organized, and filled with helpful employees that go above and beyond to provide assistance.
          by
          • Verified Purchase
          • Recommended
          Although I live in Danbury, CT, I love the Brewster Home Depot store. It’s always clean and all o...
          Although I live in Danbury, CT, I love the Brewster Home Depot store. It’s always clean and all of the employees are friendly and very helpful. I’ve been shopping in the Brewster store for over a decade now and have completed many home improvement projects, to include kitchen, bath, blinds and more. I also love their garden section and have improved my gardens significantly over the years thanks to the selection and variety of flowers, plants and shrubs. I recommend Home Depot to everyone looking to improve both the interior and exterior of their home.
          by
          • Verified Purchase
          • Recommended
          Most employees in the Brewster store are interested, helpful and friendly. The store generally ha...
          Most employees in the Brewster store are interested, helpful and friendly. The store generally has plenty of stock. The system of identifying aisle and bay on line for your product is helpful.
          by
          • Verified Purchase
          • Recommended
          This store is very neat and organized. They have as many products as they could possibly fit into...
          This store is very neat and organized. They have as many products as they could possibly fit into a Home Depot. On my recent trip I came across a female employee who was so friendly and knowledgeable. She went out of her way to find products for me that solved some of the issues I had In my garden. I will definitely return. Nice to see a female and one so knowledgeable.
          by
          • Verified Purchase
          • Recommended
          Nice products and helpful staff
          Nice products and helpful staff
          by
          • Verified Purchase
          • Recommended
          I find the workers & everything else just a better experience in the Fishkill Store on Rt. 9 & I-...
          I find the workers & everything else just a better experience in the Fishkill Store on Rt. 9 & I-84 Junction. More organized & more motivated help.
          by
          • Verified Purchase
          Just witnessed some guy let his german shepard take a BIG DUMP in front of aisle 16 this past Wed...
          Just witnessed some guy let his german shepard take a BIG DUMP in front of aisle 16 this past Wednesday! He "picked up" but left big moist STAINS on the floor that people then walked right through without knowing. Maybe I should keep a pair of boots I can change into in my vehicles just so I can visit the Brewster store again without tracking dog doo back into my car and home?
          by
          • Verified Purchase
          old ladies this place hire are disrespectful
          old ladies this place hire are disrespectful
          by
          • Verified Purchase
          If I could give it zero stars I would. What a dump this store was unorganized, and dirty. The sta...
          If I could give it zero stars I would. What a dump this store was unorganized, and dirty. The staff is probably the most unfriendly group I have encountered at this location. I couldn’t wait to get out of there! I’m not sure what happened to this store but it’s gone down hill. Never mind the 3 cashiers on a Sunday morning. I really would love to know who does the schedule? Shame on the management
          by
          • Verified Purchase
          Thank you David from the fencing department. You made a big project go very smoothly!
          Thank you David from the fencing department. You made a big project go very smoothly!
          by
          • Verified Purchase
          • Recommended
          It took me 50 rings to get through to a real person to find out where my merchandise was and when...
          It took me 50 rings to get through to a real person to find out where my merchandise was and when it would possibly be delivered... not enough customer service on staff.
          by
          • Verified Purchase
          I gave you a review on receipt 1271 04/22/21
          I gave you a review on receipt 1271 04/22/21
          by
          • Verified Purchase
          1 found this review helpful
          Showing 1-30 of 641 reviews

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