#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(417)877-4404

Rental Center

(417)877-4410

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2104 E Independence

Springfield, MO 65804

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 974 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (974)
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Showing 1-30 of 974 reviews
Jessica at the pro desk is tremendously helpful! She has fantastic customer service skills and is...
Jessica at the pro desk is tremendously helpful! She has fantastic customer service skills and is a joy to work with. I would recommend working with her if you need assistance. She has the best attitude and seems to genuinely enjoy helping people.
by
  • Verified Purchase
  • Recommended
great
great
by
  • Verified Purchase
  • Recommended
Customer service was horrible, store under staffed, We needed assitace loading our merchandise a...
Customer service was horrible, store under staffed, We needed assitace loading our merchandise and no one ever came.. i know there had to managers there if no one else was available.. no one offered to help or make the necessary calls. Cashier was friendly ..ill give ya that. Best part of a terrible visit.
by
  • Verified Purchase
This store is always a pleasant place to shop.
This store is always a pleasant place to shop.
by
  • Verified Purchase
  • Recommended
Though I was frustrated that items I had found online were not at my store and frustrated that th...
Though I was frustrated that items I had found online were not at my store and frustrated that the credit office did not follow through on re-setting the automatic credit limit, Hanna was awesome and helped me through all those problems. I would have hated the whole experience except that she was able to make it all work out. Seriously, she worked hard and made maybe a dozen phone calls on my behalf. In the end, the staff, especially Hanna was great. The headquarters, the people on the other end of the phone, not so much.
by
  • Verified Purchase
  • Recommended
Prices were good and store personnel were helpful and courteous, what more could you ask for.... ...
Prices were good and store personnel were helpful and courteous, what more could you ask for.... and their halloween section is awesome. :) I must add, oops, a mistake was made... but guess what, they fixed it. Awesome group at this store.
by
  • Verified Purchase
  • Recommended
I bought a washer and dryer from Patrick. He was really helpful, funny and saved me a lot of mone...
I bought a washer and dryer from Patrick. He was really helpful, funny and saved me a lot of money. I was planning to buy a ladder too. Patrick went to my car with me to see if it would fit. It wouldn't so Patrick suggested I buy it through will call and save myself a delivery charge. Dewayne helped me choose the ladder for my needs, one I could use indoors and outside and was within my budget. Later, I went back to pick up the ladder. I stopped in The Home Depot parking lot to tie the ladder down because it was sliding around. Dewayne came out of nowhere (I'm pretty sure he was on his lunch break) and tied the ladder for me. Those guys are really great.
by
  • Verified Purchase
  • Recommended
What I like about this store is the easy access, friendly store employees and everything is easil...
What I like about this store is the easy access, friendly store employees and everything is easily accessible. Clean isle's and the bathrooms are clean but if you find the bathrooms are out of TP or paper towels or soap you tell an employee and they have someone there in a few minutes to correct the problem.
by
  • Verified Purchase
  • Recommended
Everyone is always helpful, and we find what we need here.
Everyone is always helpful, and we find what we need here.
by
  • Verified Purchase
  • Recommended
Home Depot is our go to store for home improvement and hardware needs. The store is well organiz...
Home Depot is our go to store for home improvement and hardware needs. The store is well organized, stocked and clean. The staff are helpful and courteous.
by
  • Verified Purchase
  • Recommended
Great People \ Great Store the Springfield Missouri Home Depot location should h
The Springfield Missouri Home Depot store is fantastic because you have people like Rebecca Dunlap, Jeff, Keith, and Brad. These are just a few of the names that I remember off the top of my head. Everyone I deal with at this store location is there to help and ready to help. The store should be the training store for how employee should act at all of the Home Depot stores throughout the nation.
by
    Helpful employees
    The employees go above and beyond to help ! I strongley recommend this store
    by
      Very clean store with helpful employees
      Very clean store with helpful employees
      by
      • Verified Purchase
      • Recommended
      I had gone to Home Depot earlier in the day. I thought I got everything I needed for my home pro...
      I had gone to Home Depot earlier in the day. I thought I got everything I needed for my home project. I was pretty ticked-off when I realized - I didn't. I was in a hurry to get the stuff I needed and get back to it at home. I was dirty, sweaty, and in a hurry. Ryan, took to exactly what I needed and I was on my way back home. The whole trip to Home Depot didn't take more that 3 minutes. Thanks Ryan and Home Depot
      by
      • Verified Purchase
      • Recommended
      Had a new drain spout installed and the rain was washing away my landscaping. So, I went to Home...
      Had a new drain spout installed and the rain was washing away my landscaping. So, I went to Home Depot - not knowing exactly what I needed. Ryan saw me, I guess struggling with a decision on what to get and he pointed me to the place and products I needed. Saved me a bunch of money, time & effort. Thanks Ryan.
      by
      • Verified Purchase
      • Recommended
      The lights on my back deck had rusted through and were hanging on by the electrical wires. I nee...
      The lights on my back deck had rusted through and were hanging on by the electrical wires. I needed a quick fix but I wanted something that was not as big or heavy as the old lights. Home Depot has a bunch of choices and I wasn't real clear on what I wanted. Sid in the lighting dept at Home Depot in Springfield, MO came to my rescue. He asked what I was looking for and one by one we eliminated several possible options until we ended up with the only light that match every desire I had. Don't know about anyone else but I wasn't used to getting that kind of attention and service. Thanks Sid & Thank you Home Depot
      by
      • Verified Purchase
      • Recommended
      VERY ACCESSABLE WITH YIELDING PARK AND AVAILABLE ITEM IS YOUR NEED
      VERY ACCESSABLE WITH YIELDING PARK AND AVAILABLE ITEM IS YOUR NEED
      by
      • Verified Purchase
      • Recommended
      I was very impressed with the store's customer service and assistance I received! Thank You!
      I was very impressed with the store's customer service and assistance I received! Thank You!
      by
      • Verified Purchase
      • Recommended
      If you want great value and excellent service - take a trip to the Springfield, MO Home Depot and...
      If you want great value and excellent service - take a trip to the Springfield, MO Home Depot and introduce yourself to Walter Hall their Manager and his right hand man Alex as well. Their combined goal is to make every trip as pleasant as possible.
      by
      • Verified Purchase
      • Recommended
      I find Home Depot and Lowes about the same. Doing our remodeling, we are purchasing from both st...
      I find Home Depot and Lowes about the same. Doing our remodeling, we are purchasing from both stores, depending on both price of product and choice. Of design etc.
      by
      • Verified Purchase
      • Recommended
      I am greeted at the entrance with a bag of popcorn (Pretty Cool - kids love it). And, wherever I...
      I am greeted at the entrance with a bag of popcorn (Pretty Cool - kids love it). And, wherever I go in the store - there seems to be someone waiting to help me - if it looks like I can't find what I'm looking for. That's all I really want - Come in - get what I need and go. That's what I've been getting at Home Depot these days
      by
      • Verified Purchase
      • Recommended
      manager was very receptive to my glowing compliment about my sales person.
      manager was very receptive to my glowing compliment about my sales person.
      by
      • Verified Purchase
      • Recommended
      Assistance was readily available and offered to help even before I ask. All seemed very knowledge...
      Assistance was readily available and offered to help even before I ask. All seemed very knowledge and were willing to help. Every item I needed was in stock.
      by
      • Verified Purchase
      • Recommended
      Customer service above and beyond compared to other stores in the area. Love to shop here.
      Customer service above and beyond compared to other stores in the area. Love to shop here.
      by
      • Verified Purchase
      • Recommended
      I found that this store to always have sales going on and the personnel that work there are happy...
      I found that this store to always have sales going on and the personnel that work there are happy and helpful. i am 80 miles from this store but when i make a trip to springfield to the doctor the home depot is a must on our stops. Enjoy the sales going on .
      by
      • Verified Purchase
      • Recommended
      This has always been a nice store. Great selection and the staff is always friendly and helpful ...
      This has always been a nice store. Great selection and the staff is always friendly and helpful without being too pushy!
      by
      • Verified Purchase
      • Recommended
      Great Home Depot
      This store is full of kind helpful employees. It's clean and well stocked.
      by
        • Recommended
        Donna at the service desk is an assets to your store!
        Compared to other home improvement stores in the local area, I will always chose Home Depot now because of the customer service I received tonight from donna! I am disabled and she is so patient and kind! She saved me so much time and hassle!!
        by
          • Recommended
          This is one of my all time favorite stores. The people from management down to the checkers are a...
          This is one of my all time favorite stores. The people from management down to the checkers are always friendly and helpful. I really enjoy not only shopping here but just "wandering" around looking at items.
          by
          • Verified Purchase
          • Recommended
          Great place to shop.
          Well stocked. Friendly and helpful employees. Great prices.
          by
            • Recommended
            Showing 1-30 of 974 reviews

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            Rental Center

            Pro Service Desk

            (417)243-5402

            Mon-Sat: 6:00am - 10:00pm

            Sun: 8:00am - 8:00pm