#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(340)713-6402

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

1105 Barren Spot

Kingshill, VI 00850

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 432 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Grade zero
They rip you off. Returned items didn’t get credit for
by
    Customer Service
    Customer service is poor and always limited supply in stock.
    by
      Great Option For The Home Owner/DIYer Living on STX!
      I'm originally from the island and frequently come back to visit family and friends. It's great to have Home Depot as an option similar to where I shop on the mainland US. It's what I'm used to and the pricing is aligned with those I see online and in US stores. I also love that I am able to apply my veterans discount which helps me save and that the store has a lot of products and options based on the needs of the islanders.
      by
        • Recommended
        Awesome customer service
        Pro Desk always welcome their customers with a great attitude and a lovely smile. I love shopping there!
        by
          • Recommended
          Not enough good employees.
          We purchased a washing machine and dishwasher. Both units did not have all the necessary parts to complete the installation, so we had to go back and make additional purchases. This was a real waste of customers' time and travel expenses.
          by
            New Management shows
            This store has improved so much over the last few years under the new management. The customer service is excellent at most every point and is appreciated. Great job to manager and team. Thank you for continuing to strive to improve.
            by
              • Recommended
              Out of stock for months
              Products HD carries will be out of stock for months, when they are stocked by other stores. Can’t order to pickup from store when they are out of stock in the store but available online.
              by
                Excellent Customer Service and Availability of Products
                I always shop at our Home Depot Store location here in St. Croix. I ask questions when needed and ask for help to make my shopping experience easier. Even when I don't see a product in its usual spot, I ask for help. The customer service has always been exceptional. No matter how many questions I ask or how much help I ask for, the workers are always helpful and friendly. They greet me with friendly smiles and do their best to help. I'm grateful that excellent service still exists here in the VIrgin Islands. Thank you so much for all that you do and continue to do to ensure we have an excellent experience while shopping at Home Depot. Keep up the awesome work!
                by
                  • Recommended
                  Great Products
                  I go to ST Croix Home Depot about two to three times a month and most of my cleaning supply s come from there and they clean very good
                  by
                    • Recommended
                    Kids workshop
                    My grandkids really enjoy the Home Depot kids workshop gives them the opportunity to explore different avenues when creating a finished product. They look forward to the first Saturday of the month and will hopefully make a big and big desire to create.
                    by
                      • Recommended
                      Rec'd good service
                      We have ordered several windows and doors from home Depot as well as kitchen cabinets. We received excellent service by the Millworks department the last two orders serious the window was broken and they sent out someone to repair it and replace it. And this time we ordered a new door and they were very helpful and courteous. We have had some bad experience the last 3 years shopping at home Depot but I've seen a great improvement and happy to see that here on the island
                      by
                        • Recommended
                        Endlessly Poor Customer Service
                        Don't expect their online inventory to be available, for anyone in the store to acknowledge you, or for anyone to offer help. Every step is an exercise in poor customer service, from the general manager to the floor staff.
                        by
                          Fantastic Customer Care
                          Sheba went out of her way to make us feel welcome and answer our questions. She applied all appropriate discounts to ensure we got the best deal on the grill item we purchased.. Sheba is an exceptional ambassador for Home Depot.
                          by
                            • Recommended
                            Store
                            Employes are kind and will help if you ask for assistance. Store is organized and very clean.
                            by
                              • Recommended
                              Great Customer Service
                              We are doing a remodel at our condo and Kishma was so friendly, helpful, knowledgeable and kind. She is an asset to your company and store.
                              by
                                • Recommended
                                We need more products
                                I would like for them to have more selection of home goods like bed frames, mattresses, etc. It would be nice to add a section with couches. And furniture tables and chairs that they already have that you want furniture.
                                by
                                  • Recommended
                                  Great customer service rep
                                  I bought some floor tiles and other materials to complete my porch project
                                  by
                                    • Recommended
                                    Outstanding Employees!
                                    We visit this Home Depot store about 4 times a week for minor home projects. EVERYONE who works here is very helpful and pleasant, answering questions or showing us where things are located.
                                    by
                                      • Recommended
                                      Pleasant employee
                                      I checked out with cashier Carolyn who was extremely friendly and pleasant
                                      by
                                        • Recommended
                                        Content
                                        Am please with this store. I bought some things form here and it was very good.
                                        by
                                          • Recommended
                                          Amazing staff
                                          I used to be very nervous when I lived elsewhere if I needed to make a trip to HD. Now I relish in going there. The staff is extremely knowledgeable and so willing to offer assistance. We purchased a home on STX and have needed to make many trips to Home Depot. Whew what a difference congeniality and knowledge of employees makes. Thank you!
                                          by
                                            • Recommended
                                            Good
                                            Great store to shop for home needs
                                            by
                                              • Recommended
                                              Inventory
                                              I bought 95% of my home repairs material, after Hurricane Maria, from Homedepot. I was able to get everything I needed.
                                              by
                                                • Recommended
                                                Knowledgeable employees
                                                Everyone in this store basically knows where everything is.
                                                by
                                                  • Recommended
                                                  Your display, very great.
                                                  so far, every single purchase I have made from Home depot have been to my satisfaction.
                                                  by
                                                    • Recommended
                                                    Excellent customer service
                                                    I stop by a week ago and the ladies at the service desk were exceptional at their jobs. Every question I asked ! I got an answer and Every thing I needed for the job one or more of them went looking for it.
                                                    by
                                                      • Recommended
                                                      An excellent store to shop for any household and building needs.
                                                      I bought a stove a little over two months ago and it was a great buy. I gave thanks to the lady who help me in choosing a good one that I like.
                                                      by
                                                        • Recommended
                                                        Overall acceptance!
                                                        I am happy shopping at The Home Depot; beside the cheerful and pleasant team member in place to welcome you as you enter!
                                                        by
                                                          HORRIBLE CUSTOMER SERVICE
                                                          Customer service at this store is in the toilets! The employees are extremely rude! They do not greet the customers, they do not tell you your balance after they ring up your order, and threy do not say thank you.
                                                          by
                                                            Excellent Service!! Dependable appliances!! Whirlpool washer/dryer
                                                            Work excellently!! Dependable!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 432 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1-2 Donoe Road 4000

                                                              Saint Thomas, VI 00802

                                                              43.25 mi

                                                              Pro Service Desk

                                                              (340)715-8402

                                                              Mon-Tue: 6:00am - 10:00pm

                                                              Wed: 6:00am - 6:00pm

                                                              Thu: 9:00am - 8:00pm

                                                              Fri: 6:00am - 10:00pm

                                                              Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 7:00pm