#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(314)909-6401

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10890 Sunset Hills

St Louis, MO 63127

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 677 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (677)
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Showing 1-30 of 677 reviews
Excellent sales help
Art in appliances was very knowledgable and helpful with the purchase of our washer and dryer.
by
    • Recommended
    I'll Be Back
    Polite , pleasant, and professional employees. The products and selection are always great also.
    by
    • Pro
    • Recommended
    Stellar shopping experinece
    Sales associate extremely helpful. Remained with me during the entire visit to assist with item selection. Expedited the checkout and then loaded my van with the items.
    by
      • Recommended
      Online vs Store
      I was interested in purchasing a safety gate for my dog and the item and selection I saw online was great but in the store only 3 choices were offered and I needed the item now not when it could be shipped.
      by
      • Recommended
      Great Store
      Great Store, paint Department has great people that know the trade.
      by
      • Pro
      • Recommended
      Great Help in Paint Department - Beth
      Beth was very helpful and completed the paint selections with quick happy service
      by
      • Pro
      • Recommended
      Continually cluttered aisles!
      I gave this store one "star" for "Cleanliness" because there was no line for "Cluttered aisles." After complaining about this for many years, it is quite apparent that management could care less; very disappointing.
      by
      • DIY
      • Recommended
      THE Gold Standard of Customer Service
      I have access to BOTH major big box hardware stores within 5 minutes of my house. This vendor consistently provides EXCELLENT customer service. The associates are friendly, knowledgeable and helpful. Unfortunately, that is NOT the case with the other vendor. I will choose to shop with this vendor, almost every time. The only exception is when I am already at the shopping center, with NO possibility of requiring the assistance of an associate.
      by
      • DIY
      • Recommended
      Awesome Puppy Greetet
      The puppy greeter at this store is as sweet as can be and one of the main reasons we'll be back to this store. We live in the city, but it's worth a trip for friendly faces and or babies loved him and their cookies!
      by
      • DIY
      • Recommended
      awesome
      Clean and pleasant atmosphere. They helped me with everything perfectly.
      by
      • DIY
      • Recommended
      great store
      Great store. Friendly employees. Clean store. Easy to locate what i need
      by
        • Recommended
        Great Store!
        All the products are easy to find and everyone is super friendly!
        by
        • DIY
        • Recommended
        Thanks Jenne
        The guy in the paint dept was exceedingly helpful. I had lots of questions and he had great answers for all of them. He heard me and responded with clear answers. Then upon checkout I had Jeanne, who completely informed me about your credit account charge. She took all the time I needed so when I left I was a new consumer credit account member. She was also kind and I appreciated her for that. I don't visit often but when I do I will be looking to check out in her aisle. Thanks!
        by
        • DIY
        • Recommended
        sunset ,mo.
        very clean nice people helping me....... thanks thanks
        by
        • Pro
        • Recommended
        Registers
        Staff was very friendly and helpful. Wish there was more sizes of product I was looking for.
        by
          in and out in 3 min.......................
          i had an overall good experience , a kiosk with info on isle of product your looking for would help
          by
          • Pro
          • Recommended
          HORRIBLE AISLES (note capital letters!)
          The aisle were even more cluttered and blocked than usual. I shopped there at 5PM on a Friday and stockers were all over the place, dropping pallets in the aisle (main and side). Stocking should be done late at night or when the store is closed. Perhaps this is a ploy to save a might shift? If so, it made for an unpleasant shopping experience.
          by
          • DIY
          • Recommended
          1 found this review helpful
          Outstanding and Cost-Effective Store Experience
          I was looking for an electric grass clipper/shear, and asked the store associate to help me find what I was looking for. She immediately took me to it, recommended the best model, and explained how it worked. I was convinced and even better, that model was on sale! Got what I wanted for about half of what I estimated it would cost.
          by
            • Recommended
            Excellent experience
            I had a great experience at this store. From the moment I walked in the door I was greeted by an employee who promptly connected me with a gentleman named Ben, in the kitchen design department. He answered all of my questions and was very helpful in assisting me to choose a backsplash for my kitchen. He even showed me pictures of his own kitchen design. I was also helped by Bob, in the appliance section. He was very knowledgeable about the products he has in his department and also helped me find a great deal. I was SUPER pleased with the great service I received at this location.
            by
              • Recommended
              friendly staff
              My cashier, Kimberly (ED) was very friendly and got me through my check-out very quickly. Thanks!!!
              by
              • DIY
              • Recommended
              perfect store to shopping
              this is a perfect storm this is only start are you ever use
              by
              • Pro
              • Recommended
              Store Associate
              I come to the Sunset Hills Store, frequently. It's always a joy to see the "Store Greeter", his first name is AL. He's The Best!
              by
              • DIY
              • Recommended
              wonderful in and out experience
              Ran in the store the gal that worked there was ready and willing to help me! She helped me and said I could check out at the return counter where I was and swiped my card and was ready to go in about 10 minutes in all! Thanks for the quick friendly service!
              by
                • Recommended
                Always enjoyed coming to this store.
                The help at this store are always friendly and willing to help.
                by
                • DIY
                • Recommended
                IN AND OUT FAST STORE VERY WARM INSIDE
                TOO WARM TO SHOP, BUT PURCHASED WHAT WE CAME FOR..
                by
                • Pro
                • Recommended
                Good Experience
                Store was clean and popular products were displayed in main isle.
                by
                • Pro
                • Recommended
                My favorit home improvement store
                I am almost always able to find the products I want and the prices are as good or better then that of the competitors. The associates generally are friendly and helpful.
                by
                • DIY
                • Recommended
                Great Place for building supplies
                I generally know right where everything is in the store as have been there so many times before. However, this time, I had to ask an associate for help. She was friendly, knowledgeable, and efficient with my time. Check out was a breeze.
                by
                • Pro
                • Recommended
                Great experience every time.
                I've been coming to this store since it opened and it is a great experience, every time. You have a terrific staff and they are always very helpful, friendly, and not only know where everything is but understand and help me with using the product when I get back home. The customer service is always excellent, it never varies. This world is about people and it's the main reason I keep coming back - your folks make the experience a pleasure. Thank you for your help over the years.
                by
                • DIY
                • Recommended
                Completely satisfactory
                Not enough assistance available in the carpet dept. The cashier was delightfully effective and pleasant.
                by
                • DIY
                • Recommended
                Showing 1-30 of 677 reviews

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