Reviews for Sunset Hills #3007

Art in appliances was very knowledgable and helpful with the purchase of our washer and dryer.

Polite , pleasant, and professional employees. The products and selection are always great also.

Sales associate extremely helpful. Remained with me during the entire visit to assist with item selection. Expedited the checkout and then loaded my van with the items.

I was interested in purchasing a safety gate for my dog and the item and selection I saw online was great but in the store only 3 choices were offered and I needed the item now not when it could be shipped.

Great Store, paint Department has great people that know the trade.

Beth was very helpful and completed the paint selections with quick happy service

I gave this store one "star" for "Cleanliness" because there was no line for "Cluttered aisles." After complaining about this for many years, it is quite apparent that management could care less; very disappointing.

I have access to BOTH major big box hardware stores within 5 minutes of my house. This vendor consistently provides EXCELLENT customer service. The associates are friendly, knowledgeable and helpful. Unfortunately, that is NOT the case with the other vendor. I will choose to shop with this vendor, almost every time. The only exception is when I am already at the shopping center, with NO possibility of requiring the assistance of an associate.

The puppy greeter at this store is as sweet as can be and one of the main reasons we'll be back to this store. We live in the city, but it's worth a trip for friendly faces and or babies loved him and their cookies!

Clean and pleasant atmosphere. They helped me with everything perfectly.

Great store. Friendly employees. Clean store. Easy to locate what i need

All the products are easy to find and everyone is super friendly!

The guy in the paint dept was exceedingly helpful. I had lots of questions and he had great answers for all of them. He heard me and responded with clear answers. Then upon checkout I had Jeanne, who completely informed me about your credit account charge. She took all the time I needed so when I left I was a new consumer credit account member. She was also kind and I appreciated her for that. I don't visit often but when I do I will be looking to check out in her aisle. Thanks!

very clean nice people helping me....... thanks thanks

Staff was very friendly and helpful. Wish there was more sizes of product I was looking for.

i had an overall good experience , a kiosk with info on isle of product your looking for would help

The aisle were even more cluttered and blocked than usual. I shopped there at 5PM on a Friday and stockers were all over the place, dropping pallets in the aisle (main and side). Stocking should be done late at night or when the store is closed. Perhaps this is a ploy to save a might shift? If so, it made for an unpleasant shopping experience.

I was looking for an electric grass clipper/shear, and asked the store associate to help me find what I was looking for. She immediately took me to it, recommended the best model, and explained how it worked. I was convinced and even better, that model was on sale! Got what I wanted for about half of what I estimated it would cost.

I had a great experience at this store. From the moment I walked in the door I was greeted by an employee who promptly connected me with a gentleman named Ben, in the kitchen design department. He answered all of my questions and was very helpful in assisting me to choose a backsplash for my kitchen. He even showed me pictures of his own kitchen design. I was also helped by Bob, in the appliance section. He was very knowledgeable about the products he has in his department and also helped me find a great deal. I was SUPER pleased with the great service I received at this location.

My cashier, Kimberly (ED) was very friendly and got me through my check-out very quickly. Thanks!!!

this is a perfect storm this is only start are you ever use

I come to the Sunset Hills Store, frequently. It's always a joy to see the "Store Greeter", his first name is AL. He's The Best!

Ran in the store the gal that worked there was ready and willing to help me! She helped me and said I could check out at the return counter where I was and swiped my card and was ready to go in about 10 minutes in all! Thanks for the quick friendly service!

The help at this store are always friendly and willing to help.

TOO WARM TO SHOP, BUT PURCHASED WHAT WE CAME FOR..

Store was clean and popular products were displayed in main isle.

I am almost always able to find the products I want and the prices are as good or better then that of the competitors. The associates generally are friendly and helpful.

I generally know right where everything is in the store as have been there so many times before. However, this time, I had to ask an associate for help. She was friendly, knowledgeable, and efficient with my time. Check out was a breeze.

I've been coming to this store since it opened and it is a great experience, every time. You have a terrific staff and they are always very helpful, friendly, and not only know where everything is but understand and help me with using the product when I get back home. The customer service is always excellent, it never varies. This world is about people and it's the main reason I keep coming back - your folks make the experience a pleasure. Thank you for your help over the years.

Not enough assistance available in the carpet dept. The cashier was delightfully effective and pleasant.