#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(989)781-7402

Rental Center

(989)781-7410

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8670 Gratiot Rd

Saginaw, MI 48609

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 365 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (365)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 365 reviews
Bad Dryers
Got 2 bad LG dryers. Talked with the manager Scott who was very friendly and helpful. He called and talk to LG, who were not helpful at all. Thanks Scott for going thr extra mile
by
    • Recommended
    Home Depot the place for all your needs and more
    I could spend hours here just thinking of all the projects that could be done only if money wasn’t an issue.
    by
      • Recommended
      Fast and easy and always have what I want.
      The Thomas Township store is such a great place to visit even though it is a little farther from my home than the Bay road store. It is so easy to get to and it is so easy getting in and out, especially if you are in a hurry. There displays are a little neater looking and there seems to be more cashiers available which allows me to avoid the self service aisles which I am not fond of and always have to ask for help to operate. The parking lot is easy to navigate and it is very clean and appealing, as is the whole store.
      by
        • Recommended
        Such Great and Helpful Employees!
        I bought a Ryobi 18 Volt Cultivator and three bags of Miracle Grow Garden Soil. Zach offered to help me right away, took me to the right places, and loaded my car for me. He is the best help I have ever had in s store! I will be back for anything else that I need for my garden! Many thanks to Zach, as well as the kind lady who checked me out!
        by
          • Recommended
          Will be coming back!
          My husband and I bought some items for the fence we are putting up at our house. Patricia was very fast and knowledgeable during our checkout. Her and another coworker were very friendly and helped us get our items quickly. Will definitely be coming back!
          by
            • Recommended
            Kitchen Designer
            Our designer was extremely helpful and patient during the process. We came in the first time and had a design created and decided to make changes. We made an appointment and had to reschedule it several times and then when we finally was able to go, we picked out our appliances and changed the design several more times. Then during check out we discovered our credit limit was dropped so we had to go through the process of increasing the credit limit which took more time.
            by
              • Recommended
              GE Washer crushed my.....
              ...Christmas spirit ON CHRISTMAS EVE!! Was told by sales associate had 7 days to return washer if it didn't work. Well, one day was Christmas and they were closed but the store manager (Liz) wasn't able to do anything about it. I'm sure there is corporate policy as she is a good manager. The machine, a GE Profile washer was sold 6 months prior (found out from GE themselves as it had previous service records) and was placed back on the sales floor. Just wanted to do laundry and trying to find a washing machine in stock at Christmas was tough. I guess spending all day at the laundry mat was suppose to happen this year and my 2 weeks before service can come par for the course. Maybe it will get sorted, maybe not. I'll keep you updated!...if this is allowed to stay up! Merry Christmas!
              by
                Awesome people work in this store!!
                I experi necessarily some beautiful people in this store It was a pleasure and an honor to do business in this establishment
                by
                  • Recommended
                  Excellent customer service always gets the sale
                  We recently purchased new flooring for our living room, master bedroom, and stairs up to the second floor. Sean from the flooring department helped us tremendously as we have a very unique in-set section that needed extra consideration when picking out a new type of flooring product. He was very patient with us and helped us get a couple of measurements and quotes. It was more time consuming than a normal floor replacement - but he never made us feel rushed. We appreciate his communication and extra help during this process.
                  by
                    • Recommended
                    Service
                    This store (where I have shopped at for years) is beyond helpful with the services provided. The staff is very knowledgeable and helpful when helping a little “old lady”.
                    by
                      • Recommended
                      The Best Home Depot
                      This Home Depot has the Greatest Employees. That is why I drive further. Thanks to Lee for the help last night.
                      by
                        • Recommended
                        Great store!!
                        I live near the Home Depot on Gratiot Road. I love that I can go into the store and get the things I need for home improvements. Employees are friendly, the store is clean and the prices are affordable.
                        by
                          • Recommended
                          1 found this review helpful
                          positive
                          Jean from service was outstanding
                          by
                            • Recommended
                            1 found this review helpful
                            Kitchen Design
                            Connie in the kitchen design is Amazing! She helped me design my kitchen in my Saginaw home. I absolutely love it so when my Husband and I decided to update our rental house we went back to her. The design is absolutely gorgeous. We can’t wait to see the finished project! If you’re looking for someone with patience and excellent skills go see Connie, you won’t be disappointed!
                            by
                              • Recommended
                              1 found this review helpful
                              Great Store Great Products and Great Cashiers!
                              I received great service. purchased what i was looking for and cashiers are really nice.
                              by
                                • Recommended
                                1 found this review helpful
                                Best lumber store around
                                People are always great and helpful this is a one stop store for all your home improvement needs I don’t go anywhere else for my parts thank you home depot for being that good
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Fabulous Employees
                                  Lots of great products!
                                  by
                                    • Recommended
                                    Great Great customer service at this location!
                                    I went to the Gratiot Rd, Saginaw, Michigan Home Depot today and had AMAZING service from everyone I encountered! I needed stuff from all over the store. First I went to paint- there were 2 younger dark haired girls working and they helped my choose my color and which paint I needed. They were so nice! then I got a door and a younger blond guy helped me out and was great! then there was a lady in the middle of the store who was also helpful. then I needed drywall but the lane was closed but there were THREE guys who helped me and made it all so easy! next I went to check out And there was a lady with long blondish hair who was SO INCREDIBLE!! after helping me get rung up she saw that I had big items and was concerned about me loading stuff to my car so she sent out a really nice man to help me. get this- the drywall sheet was too big for the car so he helped me cut some of the extra(that I didn't need) off! I seriously had the best experience there and really appreciate it! my husband and I just bought a house and will be buying a lot of stuff so we're going to keep going to this store in the future! Thank you all! ps-i wish I would have gotten everyone's names so I could put them on here!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Very Helpful Clerks!
                                      I needed a few paint items and the guy at the paint counter was so helpful. He explained everything from rollers to tap and just had a great friendly attitude. I wish I got his name but I forgot. The cashier was great too. Really nice people at this store. I'll definitely return.
                                      by
                                        • Recommended
                                        Great store
                                        Someone always around to help you!!
                                        by
                                          • Recommended
                                          Excellent customer service.
                                          Every employee I encountered in this store was knowledgeable, helpful, friendly and professional. I had no trouble quickly getting assistance with the ceramic tile I came to purchase and the checkout staff was very helpful as well. I don't normally get excited about home improvement stores but I will be making all my future purchases at this location!
                                          by
                                            • Recommended
                                            great customer service
                                            I got a great deal on my tile and the workers were super friendly, helpful and strong.
                                            by
                                              • Recommended
                                              Price
                                              This customer chose to rate the product and not provide text.
                                              by
                                                • Recommended
                                                Wonderful Staff!!
                                                I was extremely impressed with the helpfulness and niceness at the Home Depot in Thomas Township - Saginaw. Linda was our cashier and was as informative as she was friendly. Keep up the great work!
                                                by
                                                  • Recommended
                                                  friendly customer service. willing to meet my needs
                                                  I've been searching for a unique style and design of kitchen cabinet hardware and found it at Home Depot
                                                  by
                                                    • Recommended
                                                    Connie and Liz are top notch!
                                                    Connie and Liz, are top notch employees!! So helpful and friendly!
                                                    by
                                                      • Recommended
                                                      Saved the day
                                                      Every product I needed was stocked and all employees were helpful and polite even at checkout
                                                      by
                                                        • Recommended
                                                        Great People
                                                        Lucky to have such a nice store in our area. Although they are in no control over when they get products. They could drive in a pick up truck to a couple stores to gather up my order.
                                                        by
                                                          • Recommended
                                                          Kitchen + Bath design
                                                          Super friendly, helpful, and knowledgeable staff!
                                                          by
                                                            • Recommended
                                                            Good service
                                                            I buy pine boards for diy projects. Good quality.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 365 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              3132 Bueker Dr

                                                              Saginaw, MI 48604

                                                              7.09 mi

                                                              Pro Service Desk

                                                              (989)249-1405

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3860 State St

                                                              Bay City, MI 48706

                                                              17.31 mi

                                                              Pro Service Desk

                                                              (989)671-4404

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              1100 Joe Mann Blvd

                                                              Midland, MI 48642

                                                              18.70 mi

                                                              Rental Center

                                                              (989)837-8208

                                                              Pro Service Desk

                                                              (989)837-8202

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm