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Showing 1-30 of 633 reviews
Dec 17, 2022
Great shopping experience
Love this store location, all the employees are friendly and helpful
by
Recommended
Dec 3, 2022
Customer Service
I hate home improvement stores. George met me at the door. Took my empty carton. Walked me straight to the place where I needed to go. Walked me to the cashiers like he was the owner. In and out in7 minutes. That would have taken me an anxiety attack and 10 years to figure out. Thanks George. All the workers are so kind and friendly.
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Recommended
Nov 7, 2022
Great Customer Service
I enjoy that someone seems to always be near by to help when I need it.
by
Recommended
Sep 15, 2022
Very well organized and clean
Usually shop garden dept several times a month
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Recommended
Sep 2, 2022
Excellent staff!
Staff is super friendly and helpful!
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Recommended
Aug 16, 2022
What a great running Home Depot
The store was very well stocked the employees were awesome we drove an extra 15 miles to go to this one as it had what we were looking for . We will be back ! Great job Jolene Hensley!!
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Recommended
Apr 22, 2022
Enjoyable experience.
Recently shopping for Spring flowers, I was
happy with the selection and very pleased with the well kept condition of all of the plants and flowers.
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Recommended
Apr 14, 2022
Light bulbs
I needed light bulbs for fixtures from the early 90s. The lady in the paint department noticed me struggling with so many choices and came to my rescue! Just sorry that I didn’t get her name.
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Recommended
Mar 22, 2022
Great customer service!
Always a great experience and I go often. Employees always offer help and are interested in what you’re working on. It’s rare to find employees that actually like their job and the people!
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Recommended
Mar 14, 2022
Just good ol country folks
I love shopping at this store
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Recommended
Mar 10, 2022
Good customer service
We have been at the Home Depot in Thomaston and always have good customer service.
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Recommended
Jan 28, 2022
Great customer service
A Customer service employee Lyndsey did a outstanding job she was very friendly nice and helpful. I will definitely be shopping there again
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Recommended
Jan 14, 2022
Outstanding Employee and Service
Theo was awesome! He helped me and my husband with buying doors at the Home Depot in Thomaston. He was kind and followed up on every detail on the buying process! Thank you Theo!
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Recommended
Dec 7, 2021
Staff go the extra mile!
Sale Cashier Jennifer went the extra mile to help us find the perfect Christmas tree and make sure we left feeling satisfied with our purchase!
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Recommended
Nov 28, 2021
Exceptional service
Teresia was very fast, efficient and willing to help.
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Recommended
Nov 3, 2021
Helpful to the MAX!
Staff helped at every turn. As I am an old lady, you better believe their help was appreciated and their kindness was refreshing!
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Recommended
Oct 30, 2021
What a huge messup with online ordering
I had an online order that was totally messed up by wearhouse employee. When I called to report what had happened to the Thomaston store, the manager was very helpful and even offer to help correct the problem. I did not accept his offer but I am glad he tried to help correct the problem. I am sure I will go back to Thomaston store one day but right now, I am just really ticked at Home Depot.
by
Sep 26, 2021
Disappointed this time
I went for a specific item. I had to sort through product to find acceptable lumber. No one offered assistance. The only way to buy what I needed was to go through self checkout. Training customers to give you money for the privilege of taking care of their own needs will fail as a business practice. It will also contribute to the laziness and apathy that is taking over the up and coming generations.
by
Jul 31, 2021
I have not encountered the frustrating issues that I have dealt with at other Home Depot stores. ...
I have not encountered the frustrating issues that I have dealt with at other Home Depot stores. I sincerely hope it stays this way. Everyone has been polite, helpful and seem to actually care about customer service.
by
Verified Purchase
Recommended
Jul 26, 2021
Everybody has always been nice and helpful at this particular store and I haven't had to wait in ...
Everybody has always been nice and helpful at this particular store and I haven't had to wait in line for an unreasonable amount of time.
by
Verified Purchase
Recommended
Jul 19, 2021
Love this location. People are friendly and very helpful. This is one of the best home depots I ...
Love this location. People are friendly and very helpful. This is one of the best home depots I have been too, and will continue to do business here
by
Verified Purchase
Recommended
Jul 18, 2021
The Home Depot #8527 Thomaston store has a 'friendly and helpful' persona. The staff are very he...
The Home Depot #8527 Thomaston store has a 'friendly and helpful' persona. The staff are very helpful compared to some stores. It is always a joy to shop at this store. The store always has an inviting atmosphere.
by
Verified Purchase
Recommended
Jul 1, 2021
Typically on our trips to this store we aren't greeted with anyone asking us if we need help. We ...
Typically on our trips to this store we aren't greeted with anyone asking us if we need help. We shop at this location frequently as it is closest to home. The last trip to the store my husband and I were greeted by THEO. He was extremely helpful, went out of his way to address our needs, offered to cut the paneling we were there for to the size we needed (we didn't even know this could be done) He engaged with us to find out what other things we may need for our home and just provided a lot of information and gave us his card if we had any questions about install. He wasn't being an over the top, obnoxious salesperson. He was down to earth and friendly and overall it was a great experience because of him. I wish all employees had his work ethic and attitude. I can't say enough good things about THEO. Y'all ask for him when you go for any carpentry related help.
by
Verified Purchase
Recommended
Jun 22, 2021
Hire more associates like Elaine. Most helpful lady.
Hire more associates like Elaine. Most helpful lady.
by
Verified Purchase
Recommended
Jun 6, 2021
The Thomaston, Ga Home Depot has very good employees always helpful, cordial, friendly and profes...
The Thomaston, Ga Home Depot has very good employees always helpful, cordial, friendly and professional!
by
Verified Purchase
Recommended
May 30, 2021
Always a great experience at this store. I really enjoy the friendly employees there. Good ole co...
Always a great experience at this store. I really enjoy the friendly employees there. Good ole country folk! YEEE HAW!!!!
by
Verified Purchase
Recommended
May 17, 2021
always tidy and my wheelchair bound husband can go anywhere in the store. He loves to shop here a...
always tidy and my wheelchair bound husband can go anywhere in the store. He loves to shop here and so do I. We found all that we were looking for on this trip, ( and a little more).
by
Verified Purchase
Recommended
May 7, 2021
Best Home Depot store in Georgia!
Best Home Depot store in Georgia!
by
Verified Purchase
Recommended
May 5, 2021
Go see The tall young lady Mimi she is a mess she keeps the crew laughing. If you’re having a bad...
Go see The tall young lady Mimi she is a mess she keeps the crew laughing. If you’re having a bad day she will make sure u aren’t once u walk out the store.
by
Verified Purchase
Recommended
Apr 30, 2021
The store was very clean, all employees were very helpful and we enjoy shopping here. We went to ...
The store was very clean, all employees were very helpful and we enjoy shopping here. We went to pick out a storm door and needed installation as well. Theo assisted us and went over and above to make sure we were happy with our choice and with the installation. Overall, a wonderful experience.