Reviews for Tuscaloosa #877

The customer service agent was very friendly - helped me with my purchase

You can tell they instill great customer service in their employees because i'm never NOT greeted and asked if I need assistance when I am in their stores. They're always friendly and looking to help, not just to find things, but recommendations on products and services as well for even the most beginner of DIY people. To me it is evident that home depot stores value their customers and and their customers experience because they're always asking for feedback on guest experience. The store is clean and fully stocked as well.

I live in Columbia SC but have family in Tuscaloosa . I have visited this store several time and have always had a pleasant , positive experience when visiting this store . the staff is always very friendly , willing to assist and very customer focused .

The Store is nice, clean and well organized for the most part, with an excellent tool section. the sour note is the lumber section which seems to never be well stocked and when it is stocked with what I need, mostly dimensional lumber, the lumber is generally of too low a quality for me to be willing to use it. Heavy on Knots, soaking wet wood, that sort of thing.

The employees were very friendly. One helped me find what I needed. He loaded my purchases in my car as one item was very big. I am always impressed in how I usually get asked by employees if I need help and then shown or directed to where the item can be found.

I LIVE NEAR LOWES BUT FIND THAT HOME DEPOT HAS MORE AVAILABILITY OF PRODUCTS. MORE CHOICES AND BETTER VALUE IN SOME CASES.

The cashier, Mary, was very friendly and helpful. The store was neat and clean.

The store was clean and well layed out. Self checkout is always fast.

WENT INTO THIS STORE TO BUY LIGHT TUBES, AND ENDED UP BUYING WAY MORE THAN LIGHT TUBES DUE TO SALE PRICES ON RIDGID TOOLS....AWESOME TOOLS AT GREAT PRICES....GREAT STORE, AND THE EMPLOYEES ARE ALWAYS FRIENDLY AND HELPFUL.

The store was clean and I was able to locate what I needed but the most important point was having the associate to guide me in the process of purchasing cabinets, countertops, flooring, and accessories. This was fantastic and made this process much easier than I anticipated.

My overall shopping experience was great. I was able to locate the items that I needed quickly due to the organization and layout of the store.

I am able to find items at this Home Depot that I cannot find at other home improvement stores. Great job.

This store is much better than it used to be. I was a faithful Lowe's customers, and had been for years, but their service has declined, and this store has improved.

I am always greeted at the door when I go to Home Depot which starts my visit off just right. Everything is easy to locate and check out always goes quickly.

NEEDED 4 ABRS FOR SCREEN AT HOME. ASSOCIATE VERY HELPFUL WITH LOADING AND WAS VERY PERSONABLE

Great experience as always! Very helpful and knowledgeable staff that always helps me find the best priced and most efficient product for any project.

The store was neat and orderly. Lots of associates asking if they could help.

Store associates were very friendly and helpful. Always a pleasure to shop there.

I enjoy shopping at home depot in that I can easily locate the items I am looking for. The associates are helpful when I request them.

This one of the best Home Depot Stores I went to in 10 years. The employees was helpful and they help me find any product I wanted. They was also nice also. Thank to yall

I haven't ever went in this store and not got get service!! Thank you for always Being so helpful.. It is appreciated...

You walk in and just look up. What ever it is you need, they will have signs telling you where your specific items will be located. Big signs can't miss them. If you do you might need glasses! Over all great store and knowledgeable staff.

When browsing the aisles of Home Depot, the signs give the consumer a generalized topic about what you will find in the aisle. Unlike other stores, Home Depot has items that are very handy, but I did not know they were a thing. I love to just go up and down the aisles looking for things that are extremely helpful!

The store was very clean, and everyone was very friendly and helpful.

Ya know, fixin' things ain't a whole lotta fun. But things break. They stop working. And they need attention. That's where Home Depot comes in ... Problem is, after I find what it is I was lookin' for, the trip back to the counter is both dangerous and costly ;) I see stuff all along the way I want ... or need ... or hadn't thought about yet. You're an adult man's candy store. But somebody's gotta do these things. Thanks for keeping up with all the stuff I like to play with on the weekend :)

This was a terrific shopping experience for me. Tabitha was very very helpful and Corrie was super friendly!

The aisles were wide and free of hazards, and clean. I was able to follow the signs to obtain what I needed.

Store much cleaner than the other big hardware stores. Friendly and helpful staff

I had made up my mind I was going to start buying my own tools for the job site. My bosses kept forgetting their own, and this would save us all. I walked into the store and greeted by friendly faces, fresh (strong) coffee, and a great atmosphere and the cashier even offered to make some fresh coffee if I desired its . I asked where I could find the particular tool I was in need of, and I was showed to its exact location. All in all, a great environment with great people. Can't wait to go back!

One of the best experiences with a knowledgeable and friendly cashier.