#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)554-3084

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1601 13th Ave East

Tuscaloosa, AL 35404

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 521 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
Excellent Store
The customer service agent was very friendly - helped me with my purchase
by
  • DIY
  • Verified Purchase
  • Recommended
Home Depot Value = Great customer experience
You can tell they instill great customer service in their employees because i'm never NOT greeted and asked if I need assistance when I am in their stores. They're always friendly and looking to help, not just to find things, but recommendations on products and services as well for even the most beginner of DIY people. To me it is evident that home depot stores value their customers and and their customers experience because they're always asking for feedback on guest experience. The store is clean and fully stocked as well.
by
  • DIY
  • Verified Purchase
  • Recommended
Positive store experience
I live in Columbia SC but have family in Tuscaloosa . I have visited this store several time and have always had a pleasant , positive experience when visiting this store . the staff is always very friendly , willing to assist and very customer focused .
by
    • Recommended
    Great Store but poor lumber center
    The Store is nice, clean and well organized for the most part, with an excellent tool section. the sour note is the lumber section which seems to never be well stocked and when it is stocked with what I need, mostly dimensional lumber, the lumber is generally of too low a quality for me to be willing to use it. Heavy on Knots, soaking wet wood, that sort of thing.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Always friendly and helpful employees
    The employees were very friendly. One helped me find what I needed. He loaded my purchases in my car as one item was very big. I am always impressed in how I usually get asked by employees if I need help and then shown or directed to where the item can be found.
    by
    • Verified Purchase
    • Recommended
    VERY GOOD EXPERIENCE
    I LIVE NEAR LOWES BUT FIND THAT HOME DEPOT HAS MORE AVAILABILITY OF PRODUCTS. MORE CHOICES AND BETTER VALUE IN SOME CASES.
    by
      • Recommended
      Great Customer Service
      The cashier, Mary, was very friendly and helpful. The store was neat and clean.
      by
        • Recommended
        Great store experience
        The store was clean and well layed out. Self checkout is always fast.
        by
        • DIY
        • Recommended
        GREAT STORE.
        WENT INTO THIS STORE TO BUY LIGHT TUBES, AND ENDED UP BUYING WAY MORE THAN LIGHT TUBES DUE TO SALE PRICES ON RIDGID TOOLS....AWESOME TOOLS AT GREAT PRICES....GREAT STORE, AND THE EMPLOYEES ARE ALWAYS FRIENDLY AND HELPFUL.
        by
        • DIY
        • Recommended
        Fantastic Experience in Buying
        The store was clean and I was able to locate what I needed but the most important point was having the associate to guide me in the process of purchasing cabinets, countertops, flooring, and accessories. This was fantastic and made this process much easier than I anticipated.
        by
          Associates were very friendly and helpful
          My overall shopping experience was great. I was able to locate the items that I needed quickly due to the organization and layout of the store.
          by
            • Recommended
            Great store, always has items I need in stock
            I am able to find items at this Home Depot that I cannot find at other home improvement stores. Great job.
            by
              • Recommended
              Best place in town to shop for home goods
              This store is much better than it used to be. I was a faithful Lowe's customers, and had been for years, but their service has declined, and this store has improved.
              by
              • DIY
              • Recommended
              good experience but I expect nothing less at The Home Depot
              I am always greeted at the door when I go to Home Depot which starts my visit off just right. Everything is easy to locate and check out always goes quickly.
              by
              • Pro
              • Recommended
              SHRUBS
              NEEDED 4 ABRS FOR SCREEN AT HOME. ASSOCIATE VERY HELPFUL WITH LOADING AND WAS VERY PERSONABLE
              by
              • DIY
              • Recommended
              Help and Knowledge
              Great experience as always! Very helpful and knowledgeable staff that always helps me find the best priced and most efficient product for any project.
              by
              • DIY
              • Recommended
              Great prices!
              The store was neat and orderly. Lots of associates asking if they could help.
              by
              • Pro
              • Recommended
              Great experience!
              Store associates were very friendly and helpful. Always a pleasure to shop there.
              by
              • Pro
              • Recommended
              Good experience
              I enjoy shopping at home depot in that I can easily locate the items I am looking for. The associates are helpful when I request them.
              by
                • Recommended
                Great Place!
                This one of the best Home Depot Stores I went to in 10 years. The employees was helpful and they help me find any product I wanted. They was also nice also. Thank to yall
                by
                  • Recommended
                  Extremely Helpful
                  I haven't ever went in this store and not got get service!! Thank you for always Being so helpful.. It is appreciated...
                  by
                    • Recommended
                    Very clean and organized
                    You walk in and just look up. What ever it is you need, they will have signs telling you where your specific items will be located. Big signs can't miss them. If you do you might need glasses! Over all great store and knowledgeable staff.
                    by
                      • Recommended
                      Aisles Speak for Themselves
                      When browsing the aisles of Home Depot, the signs give the consumer a generalized topic about what you will find in the aisle. Unlike other stores, Home Depot has items that are very handy, but I did not know they were a thing. I love to just go up and down the aisles looking for things that are extremely helpful!
                      by
                        • Recommended
                        Great Store Experience
                        The store was very clean, and everyone was very friendly and helpful.
                        by
                        • Pro
                        • Recommended
                        Gotta Do It ~
                        Ya know, fixin' things ain't a whole lotta fun. But things break. They stop working. And they need attention. That's where Home Depot comes in ... Problem is, after I find what it is I was lookin' for, the trip back to the counter is both dangerous and costly ;) I see stuff all along the way I want ... or need ... or hadn't thought about yet. You're an adult man's candy store. But somebody's gotta do these things. Thanks for keeping up with all the stuff I like to play with on the weekend :)
                        by
                          • Recommended
                          Awesome
                          This was a terrific shopping experience for me. Tabitha was very very helpful and Corrie was super friendly!
                          by
                            • Recommended
                            Nice Visit to HD
                            The aisles were wide and free of hazards, and clean. I was able to follow the signs to obtain what I needed.
                            by
                              • Recommended
                              Everything you need and more
                              Store much cleaner than the other big hardware stores. Friendly and helpful staff
                              by
                              • DIY
                              • Recommended
                              Great Home Depot Visit
                              I had made up my mind I was going to start buying my own tools for the job site. My bosses kept forgetting their own, and this would save us all. I walked into the store and greeted by friendly faces, fresh (strong) coffee, and a great atmosphere and the cashier even offered to make some fresh coffee if I desired its . I asked where I could find the particular tool I was in need of, and I was showed to its exact location. All in all, a great environment with great people. Can't wait to go back!
                              by
                                • Recommended
                                Friendly cashier
                                One of the best experiences with a knowledgeable and friendly cashier.
                                by
                                  • Recommended
                                  Showing 1-30 of 521 reviews

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