Reviews for Tuscaloosa #877

Just love home depot

Had all i needed in store at this time and will come back later to purchase other items I looked at after talking to my husband. Cashier very helpful

Very nice people’s in this store do all my shopping here

I enjoy shopping at this Home Depot location and I spend a lot of money there lol.

Always a pleasure! Every trip....

Cashier dearenda was a sweetheart. She made our transaction very easy and nice. The gentleman who cut our window blinds was very nice also! I don’t remember his name, but was an older man.

Elizabeth in appliances is the best associate I've dealt with. She's very kind and showed great patience when helping me pick a washer. Lia at the Service Desk took the time to help me set up my credit card account online. Best workers there,

The store is clean and organized. The customer service is lacking though. They may assist you but they aren’t necessarily friendly when doing so.

Great store!! Very helpful employees that make your visit worthwhile!!

Staff is always helpful and everything I need in stock!

Customer service is great at this store. Very helpful!

Every time I go to Home Depot I am greeted by an employee and am asked if I need help finding anything in particular. They always have what I need in stock. I drive from across town to shop here because of the consistency and quality of product and employees. I have a Lowe’s about 2 min from my house but CHOOSE to drive across town. Please consider building another Home Depot store in Northport !

Great service very knowledgeable

Very nice staff they go above and beyond to help!!

Russel is the best! I was feeling intimidated by the massive aisle of bulbs staring at me and not having any clue what to get. Russel came and asked if I needed any help and answered all my questions (I ask alot of questions). I've never seen an employee answer my questions so thoroughly and with such kindness and ease. Russel was eager to help and not impatient or in a rush. After speaking with him I felt like I had taken a crash course on light bulbs and I'm so appreciative of him. I love to learn new things. My experience with Russel left me in awe. Russel is the poster child for exceptional customer service. I know it sounds cheesy but I almost cried (a happy cry) when I left the store because I was so humbled by Russel's demeanor. Thank you for hiring him. And roll tide!

Great staff, well stocked store. I drive one hour each way from my home in Mississippi to shop at this Home Depot location! The staff is friendly, knowledgeable, and helpful. I can always find what I need.

Amazing environment

Great store and customer service is great sometimes a few employees should work elsewhere

I would like to take a moment and praise our cashier Babretta. She is so pleasant and friendly every time we come into the store, and it has actually become a habit for us to look for her before we choose a checkout line. She just really focuses on making sure everyone is helped and satisfied with their visit.

I would highly recommend the Tuscaloosa Home Depot. I have been very pleased with the assistance I receive each time I have visited lately. I feel safe and the employees are very pleasant and helpful. I have had wonderful assistance in finding items and great assistance in loading large items, especially in the lumber department.

Very impressed by the all the employees that assisted me today. I was personally taken to the air conditioners, another young man brought it up front for me, then another took it out to my car. In fact, I am going to have my college age son apply for a job there. Two of these young men were new employees.

EMPLOYEES IN GARDEN CENTER WERE SO KIND AND PERSONABLE.

Clean, friendly and helpful!

The Home Depot store experience for me today was satisfying. I found everything I wanted to purchase. No problems, and the store employees were polite, when checking out. I did not feel unsafe, even though I was shopping during the pandemic. Clean store, nice people!

Carol in lawn mowers is coward and a B&TCH She likes to trash talk you to other customers when you walk away and the best part is she didn’t even point me to the correct product Will never go back to this store after today

Overall good performance. Needs additional staff members that are highly trained and motivated to SERVE CUSTOMERS. The cleaning supplies were out of stock probably because of COVID19 but there didn't appear to be any effort to replenish. I had to go to the end of the store from the hot water heater isle to find a employee to ask a question about a hot water heater part . Even showed her a picture on my cell phone but she was not familiar. But, she did say she would find someone if I needed help. I declined but said I hoped to be back Monday to buy a Rheem hot water heater (50 gallon natural gas). Everyone was friendly and helpful but you just couldn't always find someone.

Couldn’t get anyone to help me in this store I’m very disappointed with this experience

Hedy, the cashier, ROCKED! Helped with damaged products, inquired about other needs based on items in my cart, asked about me being a vet (I am a vet and a woman). Just went the extra mile. Was at your store today at lunch.

It was very nice to shopping at there n still higher prices than another store.

Great service!