Reviews for West Columbia #1112

I bought doors here and it was nothing but problems

I was greeted upon entering the store. That gentleman was very kind and knowledgeable. I wish I got his name. While in the back of the store looking for rubber jacketed 10 gauge 4 conductor wire, I needed assistance. An incredibly Awesome employee Megan helped me. She operated the conveyor to find what I needed by the foot. She checked on me later as I was still in the same area shopping and thinking through my project idea. She got me help from someone from the electrical department and as she passed by me again later, asked again if I found everything I needed. It was clear her professionalism and dedication to customer service were a top priority to her. Meghan is truly an asset to Home Depot and this store is blessed to have her and the other two gentleman who helped me at other times during this visit.

Ordered online for pickup. Home Depot staffer took me outside and showed me how to use the qr code.

Maria was working at the self checkout and greeted me immediately. I needed help twice and she helped me perfectly, customer service is so important in big stores like this and Maria is absolutely amazing at what she does! She’s the main reason I’m leaving this review.

So happy I went to this store! Tammie was phenomenal and helped me out more than I realized I needed. I will gladly go out of my way, past my closer store (1.6miles away) just to go to her store and seek her help again. Thanks! Also, shout out to the tool/truck rental department for outstanding customer service as well.

This is a great location all the staff are very nice and willing to assist with any questions. From shopping to check out this was a great experience!

I needed a gallon of a special, custom color to be matched so I could touch-up scuff marks on walls. The Specialist was able to accurately match the color from a very small chip of paint from behind a wall-plate. The color matches perfectly.

Employees are always kind and helpful.

I went to a different store yesterday and wasn’t even acknowledged, man at paint department emptied out his shopping car so I could put my 5 gallon bucket of paint.. great atmosphere here

Great workers, helpful and the store is always clean and well organized

An employee named Ashley helped out greatly

Maria was very helpful

We had some spikes that were stuck in javelin spikes. She not only helped us problem solve, but ultimately found the right tool for the job! Thank you Tia!!

Always available. Always friendly. Always super helpful.

Purchase few items from paint dept

Was there January 3rd 2024 My overall experience was good because what employees did help were friendly and knew exactly what I was looking for. Also, checking out (even at self check out) the cashiers were nice and offered help to anyone that needed it. What would give it 5 stars for me would be if there was someone in their department to help me instead of me spending more time in the store looking for someone to help

The staff here are friendly, knowledgable and willing to help.

I frequent my local store often for supplies for home projects. I’ve closed in a back porch , added on to a deck, put up a wooden fence, flooring and more. Oh, and lots of plants and garden items that I always go to Home Depot to purchase. The staff is always helpful and very friendly. Coco seems to be at the register most often when I stop by and is always the best at getting me help loading stuff and she is very pleasant.

I only shop at this HD due to the staff and cashiers at the Pto desk. Summer and CoCo always help me with the needs I have and problems I need resolved. I would recommend everyone get to know then. It will improve your experience and improve your business production.

Avoid going through the contractor checkout line when Coco is at her post! She is angry at the world and takes it out on customers. She will stand and yell at you, in front of other customers, if you are dissatisfied at how she treats you, especially if you ask for a manager.

Always pleasant staff, easy to locate stuff, great location.

We went in to get lumber and found it quite easily. But at checkout Ann an older woman upfront not only was talking down about a customer but also about the company and coworkers. She also snapped at me telling me not to touch the pin pad it’s not time to pay as I was typing my phone number in to get my military discount. The person she ended up talking crap about we helped in the parking lot so he didn’t have to deal with her any longer.

Kiya made sure to go pick my order by herself after I was waiting for a hour because it was busy. She always goes above and beyond.

I am renovating my home and ame to get a few tools and items for my bathrooms. The employees were very helpful and customer service oriented. Thanks Susan for your help and patience.

The Cashier was very nice, helpful and fast.

The hardware staff did great with what I needed to find. What I needed wasnt all there, as its imperial vs metric, and needed metric but overall the staff was wonderful. Especially Doris, as she was the one who took be to everything and did all the heavy lifting in the sense of looking through the screw list for me and in the material I needed. Needed steel, not zinc.

They entire staff at this store are so friendly and helpful. Never a bad experience! I drive out of my way to shop in this store and. It’s worth it!

Bought two wheel barrow planters and prices were extremely good

I had an issue trying to fit together something I was working on. A young man named Austin help me to solve the issue even though this was not a portion of the story he was very familiar with. He came up with innovative ideas to solve the issue and it ended up working out perfectly. He really went above and beyond to help me. He could have just simply handed me off to someone else but he was interested in what I was doing. Austin was awesome!!!

Most of the time, I buy my lumber from Home Depot. They have different grades of wood-selection of lumber; You can choose wood that fit your project and that meet your budget. That rings a bell for me!