Reviews for W Sacramento #1846

The employees were friendly and helpful and the product was easy to find

Good store and price!

Although the Truxel Home Depot is closer to home, I go out of my way to West Sac Home Depot for a consistently over-all better shopping experience. Cleaner store - friendlier, more helpful staff - easy freeway access. My dog even loves West Sac Home Depot and gets excited to go see it's friendly people.

Excellent store! Timothy in the garden department was very helpful!

The store was clean efficient, everyone was very helpful, the customer service was awesome.

My experience at home depot has always been positive. Never have problems except an occasional out of stock. But no one can estimate how much of a single item will sell when builders come into town. This store has gotten bigger and busier but still retains the small town friendly feeling. Always willing to help and always has good answers.

The gentleman at the ProRate counter, Chuck, was able to assist in applying a military discount to an online only item. Home Depot usually does not allow military discounts on online orders but he went above and beyond with a great "I cannot promise, but I will try and keep trying" attitude. At one point I considered the going to another store for pick up convenience of the item, however, I doubt I would have had the same level of knowledge or persistence in the purchase experience. I will return to this store for future purchases.

Lavena is a 5 star employee. The store is clean and well stocked and with awesome employees like Lavena I can’t give the store less than 5 stars!

Great store always providing excellent customer service

The associates at this store are awesome!

Great associates at the lumber side of this store! I love the selection of barn lumber shiplap.

Great place to find barn shiplap! They realy go out the way too help you!

Excellent customer care

Not a crowded store and well kept.

Every time I have visited store #1846 in West Sacramento it's always been clean, including their bathrooms, Their employees are friendly and helpful. Always found what I was looking for.

Lisa G. In appliances and Marcelina at the returns desk are very helpful! I have not experienced this at other locations, so this will be my new loacation from now on.

Best store managers!

Everyone I see at the store seems so happy and willing to help. If someone does not have answers for me then they take the time to find someone who can help. I always have a good visit to this store.

I love shopping at this store. I get more ideas just watching the classes.

My family comes into this store so frequently, we mingle with the associates here. Specifically, Chela or Marciela has been a true angel! She is attentive, knowledgeable and simply a delight when we visit this location. Truly, we enjoy coming to this location for the mere fact she works here! What a wonderful associate. Now, of course there are also other great folks working at The Home Depot at this location though we find ourselves always migrating towards Chela. This store does have the products we need in stock when we come. We love coming here. Thank you, Chela!

Bought a Milwaukee 16 drawer tool chest. Offered to take it apart and helped it fit into my car and my girlfriend’s car. Everyone was extremely helpful and friendly.

Always worth the effort to drive out to West Sacramento Home Depot for the extra customer service. Just made an inquiry call about bamboo fencing, and they not only confirmed the availability, specs and cost, but they had it on a cart at the register ready for me purchase it. Less than 5 minutes it was loaded into my car. Easier than making the order online... which is what I normally do.

This store is convenient and they go out their way to assist. Small or large purchase, the treatment is the same.

One of the most Friendliest stores Ive been in. All the employees asked if they could help me. They didnt make me feel like I was bothering them

Everyone at this store was incredibly helpful. I am not anything close to an expert, but the friendly staff made me confident I was making the right decisions. I would go back to this store any day.

EXCELLENT SERVICE RECEIVED FROM THIS STORE.... CONGRATS TO ASSOCIATE NAME: MARICELA

Jay helped me today at the store, and REALLY knew her section. I was lost, she asked me if I needed help, and I was out of there within minutes because of her. Never had a over the top compliment about this store, but she changed my mind about that today! Thanks Jay!

The W. Sacramento Home Depot store is clean and well stocked with plenty of merchandise and available staff to make shopping an easy chore. The staff is friendly and very helpful as well as knowledgeable in various products. I would go there again for all my outdoor items I need. It also has a Tool Rental facility inside for those odd tools you don't have.

If there was a zero star i would probably give them a zero. Went in the store to get the shelf and electrical cord.Was passed by several store employees but no one bother to ask what i was looking for and if they could be any assist. I was just moving aisle to aisle for the product and found the shelf but the aisle was closed waited but no one came and grab the stuff i needed (and nobody was pulling the stuff down from overhead if the reason for aisle was closed), and on went to get the electrical cord but couldn't find it and went to the lady that was standing may be on returns desk (on the lefthand side of the entrance) her name starts with G or J and asked here where the electrical cord were and her answer go to electrical aisle, i know it will be electrical aisle but there was non, she even bother to ask me what kind what purpose. Man i thought the costumer service was good at home depot but no is not. VERY VERY BAD COSTUMER SERVICE..

Had an excellant experiance today. Adrienne told me about saving money by making my purchase on the HomeDepot card. She was knowledgable and confident about store policies and programs and provided recommendations on how to save money with our planned carpet replacement and home painting projects. As she was taking care of our purchase, she was calling for additional store personnel to more up to help check out other customers. She had excellant “situational awareness” that you don’t see very often in the retail trade.