#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)346-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
474 Route 211 East
Middletown, NY 10940
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Customer Store Reviews

  • 4.7 out of 430 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (430)
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Showing 1-30 of 430 reviews
The Home Depot in Middletown NY, is MY 'Go To' Home Improvement Store because I always find what ...
The Home Depot in Middletown NY, is MY 'Go To' Home Improvement Store because I always find what I'm looking for, the Employees are ALWAYS Welcoming and Helpful.....and I've yet to have a Bad experience there , so they Must Be doing Something Right.
by
  • Verified Purchase
  • Recommended
Home Depot is fairly close to where I live, but not around the corner. I happened to be there to ...
Home Depot is fairly close to where I live, but not around the corner. I happened to be there to purchase Red Guard for other projects going on with my renovations. I saw that they would come and measure the rooms in my house and took advantage of the offer that day. They came in within a few days and took the measurements AND sent me an email with the "blueprint" within hours! When I came back to the store to purchase more materials, I looked at carpet and ordered it. Then I changed my mind and came back to work with the same person. He was patient, thorough and personable.
by
  • Verified Purchase
  • Recommended
In the paint dept, odalis very insightful and a great asset to the paint team
In the paint dept, odalis very insightful and a great asset to the paint team
by
  • Verified Purchase
  • Recommended
Very helpful at the location. All of the Members aim to please. Mrs. Susan Brechneu-Nocera was e...
Very helpful at the location. All of the Members aim to please. Mrs. Susan Brechneu-Nocera was extremely helpful with helping me setup an appointment for my custom blinds.
by
  • Verified Purchase
  • Recommended
Great customer service from Odalis in paint. Very well knowledge and informative. Making sure i c...
Great customer service from Odalis in paint. Very well knowledge and informative. Making sure i come see him everytime i buy paint.
by
  • Verified Purchase
  • Recommended
Great store friendly and knowledgeable employees. Always clean and well stocked.
Great store friendly and knowledgeable employees. Always clean and well stocked.
by
  • Verified Purchase
  • Recommended
This store has everything you would need to build a house from top to bottom, to rehab a home, or...
This store has everything you would need to build a house from top to bottom, to rehab a home, or to just keep a home in good repair. Whatever you might need, they have it all. The customer service is top quality. There is always someone handy to help with whatever you are looking for or willing to advise on which product will serve your needs. You will never be sent down a wrong aisle since the employees always take you directly to what you are looking for. The shelves, bins, etc. are always kept stocked. You will never find an open gap where your favorite floor cleaning product should be. Look up and you will always see signs to direct you to all of the areas . Another great thing is that you will not be falling over boxes in the aisles. Figure they must do the shelf stocking late at night.
by
  • Verified Purchase
  • Recommended
Great service and friendly people!!!
Great service and friendly people!!!
by
  • Verified Purchase
  • Recommended
everyone that i talked to was very helpful thanks again
everyone that i talked to was very helpful thanks again
by
  • Verified Purchase
  • Recommended
Clean store with friendly, helpful staff.
Clean store with friendly, helpful staff.
by
  • Verified Purchase
  • Recommended
I just moved here. Very friendly and helpful. The staff asks if anything help is needed before I ...
I just moved here. Very friendly and helpful. The staff asks if anything help is needed before I say anything. They go out of their way. Thanks!
by
  • Verified Purchase
  • Recommended
Friendly employees who make themselves available = evident the moment you step into the store. A...
Friendly employees who make themselves available = evident the moment you step into the store. Ample stock, enough cashiers, good value and selection of products make this store great. Restroom was clean, store was neat and clean, and shelves were stocked and organized. Manager is visible and accessible. Great store, even better employees.
by
  • Verified Purchase
Employees are always more than helpful
Employees are always more than helpful
by
  • Verified Purchase
  • Recommended
ITS A GREAT STORE
ITS A GREAT STORE
by
  • Verified Purchase
The store was very clean and staff were friendly and knew exactly what I needed help with.
The store was very clean and staff were friendly and knew exactly what I needed help with.
by
  • Verified Purchase
  • Recommended
Wonderful and helpful from start to finish
Wonderful and helpful from start to finish
by
  • Verified Purchase
  • Recommended
I had a bad experience with this store once ago but I visit this store again and now everything l...
I had a bad experience with this store once ago but I visit this store again and now everything looks nice and the employees even better every body saying hello I’ll shop here again
by
  • Verified Purchase
  • Recommended
At the Middletown, NY store you can get everything for you home. When I purchased my home, I boug...
At the Middletown, NY store you can get everything for you home. When I purchased my home, I bought all I needed for my home at Home Depot in Middletown. The employees are very nice and helpful in getting what you need. I love it.
by
  • Verified Purchase
  • Recommended
As a young mom with my kid with me and a bad back I asked for someone to assist in getting a bunc...
As a young mom with my kid with me and a bad back I asked for someone to assist in getting a bunch of bags of top soil, cashier called someone immediately but nobody ever came to my assistance. I waited about 10 minutes. Loaded it myself. Nobody noticed or came by. I also had to load them to up into my car.
by
  • Verified Purchase
Great selection at this store. Pro desk and kitchen department have great customer service
Great selection at this store. Pro desk and kitchen department have great customer service
by
  • Verified Purchase
  • Recommended
The store is always well-stocked and clean. Everyone who works there is friendly and helpful. It'...
The store is always well-stocked and clean. Everyone who works there is friendly and helpful. It's always my first recommendation to anyone asking about tools and materials.
by
  • Verified Purchase
  • Recommended
I had previously been told that one of my keys couldn't be duplicated because the size was longer...
I had previously been told that one of my keys couldn't be duplicated because the size was longer than average. Since it had been a few years, I thought I would return to this store just to double check. The staff member at customer service listened to my concerns and immediately had a staff member meet me at the key section to help me. The staff member placed my key in the automated machine, found the right size template, and made me a functional copy. It all took maybe 2 minutes at most. I was able to checkout right away as well. Everyone was so helpful and efficient from start to finish. Really one of the best experiences I have had shopping at Home Depot or really at any store.
by
  • Verified Purchase
  • Recommended
Very Clean Store and a great selection of supplies and products. Can take long to check out at t...
Very Clean Store and a great selection of supplies and products. Can take long to check out at times.
by
  • Verified Purchase
  • Recommended
Cashier Jessica was fantastic! She was a lovely young person. Jessica was helpful and professiona...
Cashier Jessica was fantastic! She was a lovely young person. Jessica was helpful and professional. Jessica was quick and efficient. Very sweet young person!
by
  • Verified Purchase
  • Recommended
The associates at the home appliances department were extremely helpful and very friendly. Easy t...
The associates at the home appliances department were extremely helpful and very friendly. Easy to talk to.
by
  • Verified Purchase
  • Recommended
Employees were extremely helpful and friendly,found what I needed and store was clean and in orde...
Employees were extremely helpful and friendly,found what I needed and store was clean and in order..GREAT JOB!!
by
  • Verified Purchase
  • Recommended
The store kept clean and what ever products I am looking is easy to find and if I need help . Som...
The store kept clean and what ever products I am looking is easy to find and if I need help . Some body is always available if needed
by
  • Verified Purchase
  • Recommended
Always fully stocked and the staff are nice and friendly and knowledgeable about your needs and s...
Always fully stocked and the staff are nice and friendly and knowledgeable about your needs and supplies needed for your next project!
by
  • Verified Purchase
  • Recommended
I love Home Depot. I usually find what I am looking for, but even when I don't the sales people ...
I love Home Depot. I usually find what I am looking for, but even when I don't the sales people are very kind and helpful. It makes for an overall good experience.
by
  • Verified Purchase
  • Recommended
It’s nice to have someone sitting right at the entrance of the door to answer your questions and ...
It’s nice to have someone sitting right at the entrance of the door to answer your questions and direct you to the proper isles to find your product
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 430 reviews

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