#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(319)235-4996

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1050 Southtown Dr

Waterloo, IA 50702

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Customer Store Reviews

  • 4.8 out of 470 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
The visit to get a water softener was very pleasant. The help by the assistant was very professio...
The visit to get a water softener was very pleasant. The help by the assistant was very professional and helpful. He was knowledgeable and even helped load the softener and a dozen bags of mulch, in the rain!
by
  • Verified Purchase
  • Recommended
2 found this review helpful
All the associates are kind and very helpful!
All the associates are kind and very helpful!
by
  • Verified Purchase
  • Recommended
The assosciates are always helpful and will see you get the answers to your questions The store w...
The assosciates are always helpful and will see you get the answers to your questions The store was clean told me where the product was located and called for a helper to load my product with out waiting for help.
by
  • Verified Purchase
  • Recommended
This is my favorite store! It is always clean and well stocked
This is my favorite store! It is always clean and well stocked
by
  • Verified Purchase
  • Recommended
Store is always stocked with what I am looking for with associates to help me easily find them.
Store is always stocked with what I am looking for with associates to help me easily find them.
by
  • Verified Purchase
  • Recommended
Great Service!
Great Service!
by
  • Verified Purchase
  • Recommended
I went to the Home Depot tonight with some specific needs. We have an 80 year old house, so we ar...
I went to the Home Depot tonight with some specific needs. We have an 80 year old house, so we are in a lot, but the service I had on this visit was amazing. The manager bon duty went above and beyond to help me get everything I needed for my project, including things I hadn't thought of. The cashier was friendly, speedy and polite. Their service made running into town after a hard day at work so easy. We have everything we need to get started
by
    • Recommended
    Great customer service, knowledge of product excellent. Freindly and helpful. Would highly recom...
    Great customer service, knowledge of product excellent. Freindly and helpful. Would highly recommend this store
    by
    • Verified Purchase
    • Recommended
    We have been remodeling and find Home Depot for a lot of our needs. Employees are really knowledg...
    We have been remodeling and find Home Depot for a lot of our needs. Employees are really knowledgeable and work hard to get you what you need, great service and fast.
    by
    • Verified Purchase
    • Recommended
    great store friendly helpful employees will shop there again
    great store friendly helpful employees will shop there again
    by
    • Verified Purchase
    • Recommended
    Our sales associate who helped us with our new washer/dryer knew everything about his products an...
    Our sales associate who helped us with our new washer/dryer knew everything about his products and was so helpful from the start to finish of our sale. It is also our go to place for all our lumber needs.
    by
    • Verified Purchase
    • Recommended
    Ellen in the Design Center was extremely helpful. Easily answered questions and made recommendat...
    Ellen in the Design Center was extremely helpful. Easily answered questions and made recommendations. Enjoyed working with her.
    by
    • Verified Purchase
    • Recommended
    Chelsea in the Garden Center was friendly and engaging.
    Chelsea in the Garden Center was friendly and engaging.
    by
    • Verified Purchase
    • Recommended
    We Came in to the Waterloo Home Depot after having a bad experience in a different home improveme...
    We Came in to the Waterloo Home Depot after having a bad experience in a different home improvement store. We set up an appointment with Meagan in kitchen design. Within a day we were able to see her and go over what we wanted for our new kitchen. She listened and was very savvy with sales going on in the store and she was able to save us over half of what we would have spent elsewhere. We are now in the process of delivery and everything has been smooth. We recommend Waterloo Home Depot and highly recommend Meagan!
    by
    • Verified Purchase
    • Recommended
    I was at the store 8/28/19 the staff I was dealing were amazing smiling, friendly, and laughing. ...
    I was at the store 8/28/19 the staff I was dealing were amazing smiling, friendly, and laughing. I enjoyed that a lot. Craig was the manager along with Haley and a African american lady at the service desk as well as two gentleman that helped me load my windows and a door and paint. I enjoy everything about your store clean and prices are great and I will always shop here.
    by
    • Verified Purchase
    • Recommended
    Great shopping experience. Was greeted immediately and got exactly what I needed. Very knowledgea...
    Great shopping experience. Was greeted immediately and got exactly what I needed. Very knowledgeable employees. Thanks being Great.
    by
    • Verified Purchase
    • Recommended
    The associate at the power tools went out of his way to help us. He was friendly and very helpful...
    The associate at the power tools went out of his way to help us. He was friendly and very helpful. The checkout person was friendly and did his job quickly.
    by
    • Verified Purchase
    • Recommended
    I have been shopping with Home Depot since my early days in Arizona and California. They have alw...
    I have been shopping with Home Depot since my early days in Arizona and California. They have always been ready to assist and help.
    by
    • Verified Purchase
    • Recommended
    Staff are friendly, helpful, and work with you to accomplish what you want/need. Good selection o...
    Staff are friendly, helpful, and work with you to accomplish what you want/need. Good selection of different products we have purchased....windows, snowblowers, lawn mowers and are price competitive!!
    by
    • Verified Purchase
    • Recommended
    Waterloo Iowa store: clean, helpful, and respectful of needs. Purchased blinds, flooring, applian...
    Waterloo Iowa store: clean, helpful, and respectful of needs. Purchased blinds, flooring, appliances. All installed well and work well; if other needs with these purchases, the store is friendly and acts on our needs right away.
    by
    • Verified Purchase
    • Recommended
    This location gives excellent customer service. I made my first mistake going to their competitor...
    This location gives excellent customer service. I made my first mistake going to their competitor across the road and no one acknowledged me there. So, I left and went to the Home Depot. A sales associate immediately asked if I needed help and showed me where to go. Ellen in Paint was also very helpful. $150 later, I left the store with what I needed and was a happy customer.
    by
    • Verified Purchase
    • Recommended
    The only home Depot store have all the Milwaukee tools
    The only home Depot store have all the Milwaukee tools
    by
    • Verified Purchase
    • Recommended
    Friendliest Home Depot EVER! Such great HAPPY employees that seem to LOVE their job! Shout out to...
    Friendliest Home Depot EVER! Such great HAPPY employees that seem to LOVE their job! Shout out to Christopher, Lisa, John, Phil, Ellen, and Jim!
    by
    • Verified Purchase
    • Recommended
    Store is always clean and easy to find what I'm looking for. Customer service is excellent.
    Store is always clean and easy to find what I'm looking for. Customer service is excellent.
    by
    • Verified Purchase
    • Recommended
    Very friendly, customer service was a plus
    Very friendly, customer service was a plus
    by
    • Verified Purchase
    • Recommended
    Darren in the paint department is the man to talk to about mixing/matching paint.
    Darren in the paint department is the man to talk to about mixing/matching paint.
    by
    • Verified Purchase
    • Recommended
    It is always a pleasure to shop Home Depot. The clerks are friendly and ready to help if need be...
    It is always a pleasure to shop Home Depot. The clerks are friendly and ready to help if need be. Have always had good luck finding whatever I need there. A great selection of products and love the landscaping and flowers!!
    by
    • Verified Purchase
    • Recommended
    I was able to find the products I was looking for and always find any assistance I may need readi...
    I was able to find the products I was looking for and always find any assistance I may need readily available. The store is always neat and clean, and the associates are the best!
    by
    • Verified Purchase
    • Recommended
    Store is clean. Associate in the tile dept.was very friendly and helpful.answered all of our ques...
    Store is clean. Associate in the tile dept.was very friendly and helpful.answered all of our questions and gave us some tips on how to do our project!Great job!
    by
    • Verified Purchase
    • Recommended
    Would not recommend shopping here
    Would not recommend shopping here
    by
    • Verified Purchase
    1 found this review helpful
    Showing 1-30 of 470 reviews

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    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm