#1 Home Improvement Retailer

Do you have everything you need for your project?

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Explore Your Local Pro Desk at a Home Depot Near You. Unlock additional savings, perks and benefits with Pro Xtra: Home Depot’s free loyalty program

Pro Desk

Contact Us

Pro Service Desk

(319)235-4996

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1050 Southtown Dr

Waterloo, IA 50702

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Pro Desk - Expert Support for Pros

Pro Desk - Expert Support for Pros

Get personalized service, special orders, and bulk pricing at The Home Depot's Pro Desk. Save time and streamline your projects with expert assistance.

Pro Services & Contractor Support

Pro Services & Contractor Support

Unlock exclusive perks, bulk pricing, and business tools with The Home Depot's Pro Services. Optimize your workflow and maximize savings with Pro Xtra.

Special Orders for Pros

Special Orders for Pros

Source the materials you need with The Home Depot's Special Orders. Get custom quotes, bulk pricing, and job site delivery through the Pro Desk.

Pro Services FAQ

Pro Services FAQ

Find quick answers about Pro benefits, account management, and exclusive services designed to support your business at The Home Depot.

Pro Xtra Loyalty Program

Pro Xtra

Pro Xtra

Join Home Depot's Pro Xtra program for exclusive contractor benefits, discounts, and tools to save time and grow your business.

HD Pass

HD Pass

Experience faster checkouts with Home Depot's HD Pass, unlock special pricing and perks for pros with seamless savings on every purchase.

Preferred Pricing Pass

Preferred Pricing Pass

Get Home Depot's Preferred Pricing Pass for exclusive online discounts tailored for Pro Xtra members and contractors.

Construction Takeoff Services

Construction Takeoff Services

Plan your projects with Home Depot's Construction Takeoff Services and get accurate material estimates and competitive quotes for pros, fast and easy.

PRO REWARDS AND SAVINGS

That Keep Building

Pricing 
 Benefits

Pricing
Benefits

Bulk 
 Pricing

Bulk
Pricing

Shop By 
 Job

Shop By
Job

Paint Services 
 & Rewards

Paint Services
& Rewards

Fast Supply 
 & Pick Up

Fast Supply
& Pick Up

Tax Exempt 
 Purchases

Tax Exempt
Purchases

Pro Resources

Pro Resources

Pro Resources

Business tools and resources to help Pros manage projects and operations.

Pro Articles

Pro Articles

Trade articles with how-to guidance and industry insights for Pros.

Pro Forecast

Pro Forecast

Construction industry trends and market forecasts for professional planning.

Pro Integrations

Pro Integrations

Integrated solutions that simplify purchasing and job management.

The Home Depot Pro Desk at Waterloo

The Home Depot Pro Desk is a dedicated service counter in our stores designed to meet the unique requirements of our professional customers. Whether you're a remodeler, contractor, or builder, our knowledgeable Orange Aprons are here to help. They're available during store hours to provide expert advice, personalized service, and assistance to help you get the job done right. We are committed to providing you with an efficient, seamless experience each time you visit.

We’ve thought of everything you need for your jobs. Learn all about it at our Pro Resources hub. From using Path to Pro to populate your crew, to the Pro Xtra Credit Card that awards you even more points, to Pro Delivery when and where you want it, our Pro Xtra program helps improve your day-to-day operations. We even have a Pro-only local ad.

The Home Depot Pro Xtra program has membership tiers where your benefits grow with your spending. There's no cost to join, and you'll get access to special Pro tools in our mobile app, like Projects, Preferred Pricing, Paint Rewards, and our Perks reward points.

Pro Xtra Member is our entry level, where you get access to business tools, Paint Rewards, Perks, and exclusive sales. The middle level of the Pro Xtra program is Elite, and starts after $25,000 of spending, unlocking Preferred Pricing and bronze Paint Rewards. The very top tier of Pro Xtra is the VIP Tier. You reach VIP status with $250,000 in purchases, gaining access to Experiences, Account Management, and elevated Paint Rewards. We even offer dedicated support via phone calls, chat, and text to VIP and Elite Tier Pros. Check out our Pro Xtra Terms and Conditions for more details.

We know that having the right tools for the job is the first step on the ladder of a successful build. From power tools like saws and cordless drills to sanders and grinders, we carry popular brands like Milwaukee, Makita, and DeWalt. Ensure you have enough hand tools as well, like pliers, wrenches, and hammers, as well as pipe cutters and drain cleaning tools.

For bigger jobs that require specialized tools or equipment, see our tool rental department for specialty tools, everyday power tools, and large equipment rentals. When you’re a Pro Xtra member, you can get discounts on tool rental deposits, including concrete tool rentals and scaffolding rentals. This means you can complete your job without the added expense of another tool.

Boost your profits with our Xtra Pro Desk Resources. We're your one-stop shop for building materials, electrical, lighting, appliances, and more. Let us help you get what you need and back on the job.

Frequently Asked Questions About Pro Desk

What is Pro Xtra?

Our loyalty program, Pro Xtra, has personalized pricing, exclusive savings, and more — just for Pros. Earn Perks points on the supplies you need daily. Sign up for free and start earning today!

Do you have special pricing for Pros?

You’ve never seen deals like these. Save on the supplies and materials you use the most when you use Pro Services. Our pro pricing has Member, Elite, and VIP benefit levels, and some features are only available for higher-tier customers. Spend more and save more. Explore our Bulk Pricing, Pro Special Buy of the Week on materials you’ll actually use, and Pro Xtra Preferred Pricing to save so much more than you thought possible. Of course, we've got sales at our regular Savings Center, too. Over two million items are available for free delivery.

What's the Pro Paint Services and Rewards program about?

The savings continue when it comes time to paint. Use your color history to buy paint colors again, explore our color matching services, and enjoy 10–20% discounts once you hit purchase thresholds. Members level up to Bronze when they spend $1,000 and get 10% off, Silver with 20% off after hitting $3,500, and Gold level with 30% after $6,500 in paint purchases. Save money on paints, primers, and stains sized 1-gallon or greater, as well as the paint supplies you need to keep your workspace protected. Our Pro Paint Services & Rewards also let you shop paint in bulk and get free paint delivery — even if you need it fast. See our Pro Xtra Terms and Conditions for current details.

What's Pro Delivery like?

You know what you need to get the job done, but waiting to receive the materials can be a stressor. Not anymore! Take advantage of our Pro Delivery options: next-day, same-day, or scheduled when you want it. Of course, not all items come with fast delivery, but many do, and you can track where your shipments are. Use Pro Delivery to ensure your day is planned as clearly as possible.

What benefits do Pros get?

Learn about the Pro Xtra benefits all in one place on our Pro Resources hub: Perks and Pro Xtra, Paint Rewards, Preferred Pricing, Path to Pro, our Project tool within the app, and more. Explore the benefits of joining the Pro Xtra program and leveling up with the Pro Xtra credit card to get the most out of partnering with us as a Pro. You can also drop by the Pro Desk in person and chat with a knowledgeable associate to get details.

What are some benefits from using the Projects tool?

Our Projects tool within The Home Depot mobile app lets everyone on the project see all the relevant details. It creates a sense of ownership of the project when the entire team is involved. They see the same screen detailing pricing, quotes, materials, payment status, shipment tracking, and more. Decide on who has editing vs viewing access for quality assurance, then share as read-only for others. Best of all, you can store past projects in the Projects tool as long as you want it, ensuring all the information is safe and sound.

Can I earn more points with a Pro Xtra Credit Card?

Earn more Perks by using the Pro Xtra Credit Card. Perks are our credit card reward points. You can earn four times more Perks for each dollar spent by using the Pro Xtra Credit Card than you do with a different credit card. Your dollars multiply into additional rewards – including Rental Perks for saving on rental tool charges. For Pro customers, it's worth it. Plus, you can easily keep track of your purchases and won’t need to wonder which card you charged an item. It’s all in one place! Learn more about our Pro Xtra Terms and Conditions.

Can I let members of my team shop for me as a business owner?

As a business owner, sometimes you can’t compromise on being there in person. Even when you're meeting with a client off-site, you can’t allow production to lag. Someone still has to pick up supplies. Your team admins can share the purchasing power when you authorize payments for Text2confirm and set up Pro Allowance, so you can continue with your workday.

Are there discounts for truck or tool rentals when I'm a Pro?

When you become a Pro, you'll receive exclusive discounts on select tools. As always, we're your source for truck rental and trailer rental. Check out our tool rental and large equipment rental as well. When it comes to rentals that can stand up to a professional job, we've got you covered. You can use Rental Perks for rental charges on eligible tools.

Nearby Stores

Find Another Store

4501 1st Avenue Se

Cedar Rapids, IA 52402

46.98 mi

Rental Center

(319)294-7368

Pro Service Desk

(319)294-7362

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm