#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(319)235-4996

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1050 Southtown Dr

Waterloo, IA 50702

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 471 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (471)
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Showing 1-30 of 471 reviews
Would not recommend shopping here
Would not recommend shopping here
by
  • Verified Purchase
1 found this review helpful
Home Depot in Waterloo Iowa rocks! The store is clean, and customer service is outstanding.
Home Depot in Waterloo Iowa rocks! The store is clean, and customer service is outstanding.
by
  • Verified Purchase
  • Recommended
Very poor customer service. I know a hovering salesperson is annoying but no assistance when many...
Very poor customer service. I know a hovering salesperson is annoying but no assistance when many are present chatting amongst themselves is worse.
by
  • Verified Purchase
1 found this review helpful
The store was clean and they were very helpful if I asked questions. Ready to ask if you need hel...
The store was clean and they were very helpful if I asked questions. Ready to ask if you need help finding things. THANK YOU!!!
by
  • Verified Purchase
  • Recommended
Everyone working there was very helpful and polite.
Everyone working there was very helpful and polite.
by
  • Verified Purchase
  • Recommended
Everyone will find what they need at Home Depot in Waterloo. My go to place is Home Depot. Alwa...
Everyone will find what they need at Home Depot in Waterloo. My go to place is Home Depot. Always has been, always will be. Great products. Great prices. Great employees.
by
  • Verified Purchase
  • Recommended
we have made several purchases from this store and have been very happy with the service and will...
we have made several purchases from this store and have been very happy with the service and will make future purchases there
by
  • Verified Purchase
  • Recommended
Products in stock and great customer service.
Products in stock and great customer service.
by
  • Verified Purchase
  • Recommended
Great customer service in finding products.
Great customer service in finding products.
by
  • Verified Purchase
  • Recommended
EVERY TIME I DECIDE TO DO SOME WORK AROUND THE HOUSE I COME TO HOME DEPOT AND THERE IS ALWAYS SOM...
EVERY TIME I DECIDE TO DO SOME WORK AROUND THE HOUSE I COME TO HOME DEPOT AND THERE IS ALWAYS SOMEONE THEIR TO HELP ME.
by
  • Verified Purchase
  • Recommended
good experience
good experience
by
  • Verified Purchase
  • Recommended
I appreciate the Veterans discount and your sponsorship of Tiny House Nation on Bravo channel. We...
I appreciate the Veterans discount and your sponsorship of Tiny House Nation on Bravo channel. We watch it each week.
by
  • Verified Purchase
  • Recommended
Friendly service.
Friendly service.
by
  • Verified Purchase
  • Recommended
Store is clean, there’s always somebody around to help and they’re very respectful and courteous....
Store is clean, there’s always somebody around to help and they’re very respectful and courteous. Always have what I’m looking for. I save money shopping homedepot, no mail in rebates.
by
  • Verified Purchase
  • Recommended
The store was nice and clean, and the employees were friendly and polite
The store was nice and clean, and the employees were friendly and polite
by
  • Verified Purchase
  • Recommended
Terry helped me when I was purchasing my dryer. He was very fast when placing the order which was...
Terry helped me when I was purchasing my dryer. He was very fast when placing the order which was really nice since I didn't want to be there for too long cause of the weather. I purchased some other things up at the front and the cashier that checked me out was extremely pleasant as well but I can't remember her name and the door greater, which I can't remember his name either but he was extremely welcoming. It was a very pleasant visit. I only shop at home depot and will always come back.
by
  • Verified Purchase
  • Recommended
Every employee with whom we came in contact today was helpful, considerate, and welcoming.
Every employee with whom we came in contact today was helpful, considerate, and welcoming.
by
  • Verified Purchase
  • Recommended
Came in for a price on Monday but the pro manager dropped the ball.
Came in for a price on Monday but the pro manager dropped the ball.
by
  • Verified Purchase
Employee Ms Pam was amazing at her job , was a pleasure buying from home Depot.
Employee Ms Pam was amazing at her job , was a pleasure buying from home Depot.
by
  • Verified Purchase
  • Recommended
Employees were very helpful. They have wide selection and I found the item I was seeking. Very ...
Employees were very helpful. They have wide selection and I found the item I was seeking. Very nice, clean store.
by
  • Verified Purchase
  • Recommended
great store
great store
by
  • Verified Purchase
  • Recommended
The store was very organized not cluttered and always have the construction materials my husband ...
The store was very organized not cluttered and always have the construction materials my husband and I need.The associates are very knowledgeable about the store and products available.
by
  • Verified Purchase
  • Recommended
Every store employee we encountered was very helpful and courteous.
Every store employee we encountered was very helpful and courteous.
by
  • Verified Purchase
  • Recommended
Was Clean Friendly service
Was Clean Friendly service
by
  • Verified Purchase
  • Recommended
Very friendly service recommend going there for help
Very friendly service recommend going there for help
by
  • Verified Purchase
  • Recommended
no service crappy left over displays from black Friday I guess
no service crappy left over displays from black Friday I guess
by
  • Verified Purchase
1 found this review helpful
I have always had excellent service at this store. No one tried to upsell me or get me to buy som...
I have always had excellent service at this store. No one tried to upsell me or get me to buy something I don't need. They always listen to my specific needs and find the right product, or have even told me not to do something that will waste my money. I go to this store a lot for my older home.
by
  • Verified Purchase
  • Recommended
the employees go out of their way to try to help . . . great store and team!
the employees go out of their way to try to help . . . great store and team!
by
  • Verified Purchase
  • Recommended
WATERLOO STORE IS CLEAN WITH THE MOST FRIENDLIEST CASHIERS AND HELPFUL EMPLOYEES. GREAT TO SEE HO...
WATERLOO STORE IS CLEAN WITH THE MOST FRIENDLIEST CASHIERS AND HELPFUL EMPLOYEES. GREAT TO SEE HOMEDEPOT HIRES THE HANDICAP!
by
  • Verified Purchase
  • Recommended
It's nice that the employees come to YOU to help you instead of having to hunt someone down yours...
It's nice that the employees come to YOU to help you instead of having to hunt someone down yourself. I was in and out within minutes and got what I needed!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 471 reviews

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Rental Center

(319)294-7368

Pro Service Desk

(319)294-7362

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm