#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(630)907-4404

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1250 N Orchard Rd

Aurora, IL 60506

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Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Employees going above and beyond to help find a spreader
Leo and Anthony continued to look and found a spreader I was looking for. Also Cora helped me check out and was very nice an lb helpful.
by
    Kitchen Remodel
    We had our kitchen remodeled by home depot which turned out great. I also bought supplies for my former company weekly at Home Depot.
    by
      • Recommended
      Tim
      Tim A was helpful and patient.
      by
        • Recommended
        NO CASHIERS TO HELP
        Go to the Home Depot in Batavia or Oswego. They have cashiers.
        by
          Check your items
          Purchased 9ft inflatable Giant Mr. Grinch for holiday yard decor. The item was used, dirty, missing stakes, missing tie down rope and NOT the same as displayed at the store. Bait and switch. When I returned the item I didn't get a sorry about your inconvenience, nothing not a word.
          by
            great ladies in paint dept
            If your going to home depot for paint be sure to ask for Mary or Crystal they are really helpful,kind and they know what their talking about
            by
              • Recommended
              Best store
              Purchased my outdoor flowers, always pleasant looking and they last
              by
                • Recommended
                1 found this review helpful
                Amazing customer service from Flo!
                We went to purchase a front door and had very specific things we wanted. Flo researched doors until she found the perfect one for us with a great price. She was so helpful and knowledgeable. She was very friendly and kind. Would recommend Flo to anyone shopping at Home Depot. Thank you Flo for the awesome service!
                by
                  • Recommended
                  Great selection of products
                  Excellent products that I needed. Lots of people to help me with my project.
                  by
                    Friendly Knowledgeable employee
                    Came in for a toilet and some parts for it on the advice of my contractor. Tim Abbinanti made the whole process seamless he saw me walk towards the aisle and immediately greeted me and asked if I needed help. . He went above and beyond. He was courteous, knowledgeable, very helpful and friendly. Home Depot needs more employees like Tim!
                    by
                      • Recommended
                      Shopping at Home Depot
                      I have always enjoyed shopping at this store due to the friendly employees, and great product selection.
                      by
                        Everything I need with a bonus of excellent service
                        I always seem to find what I need at this location. Been to several other locations and I just seem to gravitate to this one. Every single time I visit, there is someone there greeting me with a solution to my problems.
                        by
                          Paint Dept
                          Mary G. Is the BEST!!!!!! God Bless her and her spirit of helping
                          by
                            • Recommended
                            Home Depot Aurora
                            Shopping is nice and easy at Aurora home Depot! I found everything I needed in this store, there were plenty of big carts for lumber, the guys took care of cutting the lumber for me and I even got to order ahead for lumber cutting which I didn't know I can do, that's amazing! Plus, one of the nicest workers there, Ginger, helped me out on the register and helped me with commercial account application, which made my shopping today the best shopping at the home Depot so far. Also, renting out the home Depot vehicle was great experience, too!
                            by
                              • Recommended
                              Hot water heater down
                              Just purchased a new hot water heater for our home and had it installed by Home Depot I’m very pleased with the installation they did.
                              by
                                • Recommended
                                Milwaukee Tools
                                I have always found the best deals on Milwaukee Tools at Home Depot. Milwaukee is my go to for any tool when constructing...Durable, Highest quality and biggest bang for the Buck when purchased at Home Depot.
                                by
                                  • Recommended
                                  WILL SHOP HERE AGAIN!!
                                  I purchased a sectional floor sample patio/sunroom set.I am VERY pleased with the quality and weight of the set.Have had MANY compliments!!
                                  by
                                    • Recommended
                                    Great Customer Service
                                    This is my favorite Home Depot location to visit because the employees are always so helpful! Mary, in the paint department, was such a delight to work with! She went above and beyond when my dad and I were shopping for painting supplies. She greeted us with a smile and made sure all our needs were taken care of.
                                    by
                                      • Recommended
                                      Great team throughout store!
                                      We needed a new kitchen refrigerator and the West Aurora team was so helpful. From the time we walked into the store to the time we left, the staff paid attention to our needs and assisted us in the purchase and delivery that suited our needs. Thank you!
                                      by
                                        • Recommended
                                        Chris and Sheila rocked it out!
                                        Chris and Sheila rocked it out! They helped me to make a fairly difficult return. I am so pleased with their customer service.
                                        by
                                          • Recommended
                                          Great customer service here
                                          Garden department was well organized and had a lot of plants. Associates were very helpful
                                          by
                                            • Recommended
                                            Great service!
                                            Received great help in the store, above and beyond what I would have expected!
                                            by
                                              • Recommended
                                              Good selection and service
                                              Nice selection and service. Always a pleasant experience.
                                              by
                                                Overall great experience at Home Depot in Aurora and Tim for helping us.
                                                Such a pleasant experience with Tim and his helping us with finding privacy film for our windows. He also told us about at home service providers for household needs. We our looking forward to a possible bath remodel or just having the tub and shower door replaced.
                                                by
                                                  • Recommended
                                                  Super Store
                                                  Management and Employees are the best is this location. You WILL NOT be disappointed.
                                                  by
                                                    Hannah is the best!
                                                    Great customer service and helped with a price match. Thanks!
                                                    by
                                                      • Recommended
                                                      Great help
                                                      Bought frig and stove. Salesperson was great!
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        I shop at this Home Depot because its employees always seem to go to the next level in customer service . This helps when doing home projects!
                                                        by
                                                          • Recommended
                                                          Great Employees
                                                          Employee directed me to the product I needed. The store is clean and organized well. Cashier was very friendly too.
                                                          by
                                                            • Recommended
                                                            The Service Desk Employees are So nice!!
                                                            Tiffany and Jackie at the Service Desk are truly great employees. Always smiling and extremely nice! We always enjoy seeing them when we come in.
                                                            by
                                                              Showing 1-30 of 546 reviews

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