#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)486-6524

Rental Center

(623)486-6520

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

6880 W Bell Rd

Glendale, AZ 85308

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 550 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (550)
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Showing 1-30 of 550 reviews
EASY IN, FAST OUT
come here all the time
by
    • Recommended
    Poor customer service and follow up
    Traeger grill not in stock in store. Had to order online, customer service person tried to help, but couldn’t answer questions I had so others were involved. Got a voice mail the day before expected delivery to say assembly person didn’t show up, delivery now a day late. Message was jumbled, so I called for clarification, person that I spoke with was rude. Delivery shows up, I went out after they rang doorbell and they said they were told to leave it in front of our gate. I never said that was the delivery instructions. Why would I leave a $500 smoker in front of a gate. I asked them to please put it behind the gate which almost sounded like a chore. Very disappointed.
    by
      Best HD I’ve been to in the area
      Compared to other locations, this HD had a layout that was easy to navigate and shop around. The garden section had a lot of variety & was well organized. Everyone seemed friendly as well.
      by
        • Recommended
        Great professional staff
        Always have a well stock store. Staff as always very professional and go out of thier way to assist customers.
        by
          • Recommended
          Excellent customer service
          KOLTIN, TANNER, AND MARTIN were very eager to help load concrete for us...Quick and friendly. Cashier Grace was also extremely efficient looking up skus and they all had us in and out in about 10 minutes! Thanks 'kids'!!! Excellent work ethics!
          by
            • Recommended
            Always a great experience at Home Depot
            My husband and I shop often at Home Depot. This month we bought a new refrigerator, range, and dishwasher. We are always greeted, assisted, and treated respectfully by knowledgeable workers. The store is always clean and easy to find what we need.
            by
              • Recommended
              Great service
              We’ve remodeled a home with materials from Home Depot (67th and Bell) great experience
              by
                • Recommended
                They are ok
                For how big this company is. I'd expect more. They are ok. They don't great or can keep your stuff if left in truck or forgotten at store.
                by
                  Store teview
                  Although employees are very, very nice and store is clean and well stocked, after waiting 20 minutes and nobody’s showing up to cut me a piece of plywood. I spoke with three separate employees that all said somebody was on their way and nobody showed up.
                  by
                    Awesome experience
                    Awesome experience, thank you
                    by
                      • Recommended
                      Great Employee Knowledge
                      The Employees here are always willing to help and know what they are talking about.
                      by
                        • Recommended
                        Little frustrated
                        A Home Depot employee put name in the system and misspelled my name so every time I use a gift card, I need to ask for assistance because there is, and I quote, "no physical way to get your name corrected in Home Depot's system." In addition, I can't take my dead husbands name deleted from their system so I receive information, emails etc in his name and it is a painful reminder that he is dead.
                        by
                          Great Service
                          we had an great experience, we alway shop at the "other store" and ended up there, extremely helpful, even ordered the item online and had it delivered at no charge to our home.
                          by
                            • Recommended
                            EASY FIX.
                            I purchased SHARK BITE couplers for 3/4 inch copper pipe recently. I tried solder first and I struggled with it because I could not stop water flow 100%. Steam escaping made it impossible. A friend suggested Shark Bite and I picked them up, install and of course they leaked. I returned to Home Depot and got my instruction from a great Employee.
                            by
                              • Recommended
                              Friendly helpful staff
                              I do a lot of DIY around my house. I've lived there for over 30 years. There are many home improvement stores in my area even 3 other Home Depots nearby. While this store is not the largest, it always gets my business first simply because of their staff. They always are friendly, helpful and seem to really know what they are doing. I know where just about everything is in the store, but I am always amazed by the service. Great people make the difference.
                              by
                                LIES NO PRICE MATCHING ALL LIES 100% higher than welding stores
                                100% OVERPRICED. 030 wire welding spool $37.99 Phoenix Welding Supply. $73.89 Home RIPOFF Depot 030 wire welding spool
                                by
                                  Help
                                  I am happy when I go to home depot weather for plants or a project. I love it!
                                  by
                                    • Recommended
                                    Great customer service
                                    Needed window coverings. Upon my arrival to the blinds department, Heidi approached me asking if she could help with any product questions. Very customer service oriented.
                                    by
                                      • Recommended
                                      Outstanding service
                                      Conrad at the Pro desk , again assited me with my needs at the last minute, Thank you again Conrad. James Cadillac tile
                                      by
                                        • Recommended
                                        The Best Service!
                                        I’ve been very, very, happy with this Home Depot ever since I moved into the area. I have never won anything in my life, therefore I could really use this win for a new refrigerator that I need for sure!!!
                                        by
                                          • Recommended
                                          My favorite part of the day!
                                          I go to Home Depot every morning of the week. The staff always makes this part of my day pleasant. Great attitude and servitude changes the trajectory of your day when it doesn’t start off the best. Thank you!
                                          by
                                            • Recommended
                                            Good for Blinds
                                            Heidi was excellent with her knowledge and was very useful with selecting blinds within budget.
                                            by
                                              • Recommended
                                              The Home Depot on West Bell Road is so helpful in finding things and especially dealing with gentlemen in the Door Department
                                              I was surprised to find the difference in dealing with the Home Depot on Bell compared to the service received at the zHome Depot on Happy Valley Road. I will be going to Home Depot on Bell from now on. Gerry and Roger in doors are exceptional in their service!
                                              by
                                                • Recommended
                                                Great service and clean and organized store
                                                Needed guidance on products. The employees where helpful in all the departments. Garden center was amazing and the employees knowledgeable. Cashier happy and helpful.
                                                by
                                                  • Recommended
                                                  Great store!
                                                  Been going to this store for about 25 years! Always clean and professional agents that seem to enjoy assisting customers! Thank you
                                                  by
                                                    • Recommended
                                                    Great location
                                                    Very helpful and friendly staff, I used to frequent a competitor but decided Home Depot is for me, became loyal enough to open a credit account with them which I rarely do.
                                                    by
                                                      • Recommended
                                                      Three weeks to fill an online order?!?!
                                                      Super disappointed with this location. We placed an online order three weeks ago. Everything in the order showed “in stock” at the time. Hours after checking out, we receive a call that “Part of your order is ready” and part of “your order has been cancelled” due to items (27 of 62) not being in stock. We call back, no explanation as to why the computer isn’t accurate and no apology, just “we don’t have those things”. We pick up our order only to find out that andditional items are not included and “will be shipped” within two weeks. Really?! How many people start a (small) project wanting to take two weeks to complete it? We utilize another Home Depot for extra items to start the project. In the next few weeks we continually get “your order is ready” only to stop by the store multiple times and it’s not ready. One time I stop and ONE item is in. Still doesn’t complete my order. In dealing with the cashier he says “there should be more”. I explain to him what I’m waiting for and that I had already picked up the partial order. He states that they didn’t mark it picked up. A dishonest person could’ve walked off with the product. Continual errors. Here we are 3+ weeks later, the project complete and notice one gutter is damaged (has small holes, was obviously returned to the store, unchecked and sold to us). We were able to make it work but it’s not what we paid for. With the project complete we return what we didn’t use. I had to walk the cashier through item by item as he couldn’t seem to figure it out himself. In all the shuffle he misplaces one item (how? I don’t know, but not surprised after what we’ve been through). At this point, I’m done with this place. I take my “shorted” refund and get out. Seriously, have never had so many issues with any Home Depot!
                                                      by
                                                        Great Staff & Great Overall Experience
                                                        This store has wonderful staff. Each person we worked with was friendly, helpful and knowledgeable. Thanks Robby & Alyssa. Great Job!
                                                        by
                                                          If you need help, this store had the best customer service
                                                          I had 4, yes 4, very helpful people at this store. First person, over the phone, actually took his time to verify the item I was looking for was in stock. The 3 people I had contact with in the store were friendly, knowledgeable, patient with my endless questions, and made me feel I was a valued customer. If you need lumber or block for a project, go to the Bell and 67 Ave store. Lou, Rick, Armando and Richie are the the most helpful, friendly people!
                                                          by
                                                            • Recommended
                                                            Great features
                                                            Everything I buy at the store I'm totally happy with
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 550 reviews

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