Reviews for West Covina #8463

So happy and excited to get my new fridge delivered

When looking for assistance at this store, please bring your running shoes. You will need to chase an associate down who is clearly running the opposite direction to avoid you. You will also need to lift and grab your own items and will take forever for you to find help, so please make sure you bring someone with you to help you out.

No one to help you all the representave talking at the front desk without doing anything

This Home Depot is very convenient; however, when departing the parking lot, there is only one exit for making a left turn and there is a backup.

Home Depot has been raising their prices. I hope their great employees receive the benefits of higher prices.

1 Salesperson is very unprofessional and dishonest 2 delivered a Damaged refrigerator

I've shopped at the West Covina Home Depot for over 29 years. I've never had a bad experience. I'm 80. I don't get around well without pain. Each time I've asked a store employee for directions to something I need, they've never failed to tell me exactly where to find the item I need. I appreciate that very much.

The store is always neat, clean and organized. Employees friendly and helpful.

Employees were trying to do virtually nothing to help. Many were more concerned with their phone or small talk with their coworkers than actually facilitating a sale or anything resembling customer service.

The people here are great and the store is well stocked plus it has great parking

When ever I visit this location they welcome me and make me feel like a Home Depot family member . Justin is incredible he is attentive to all my purchase needs as well as Jonathon from electrical he greets me and assist me with other products that are not electrical related . He goes out of his way with all clients. Robert the store manager and with his assistant manager Fernando and Roy are excellent phenomenal managers

I went in to buy a stove that was on sale and no one couldn't help me order one so I didn't get the sale price i wanted and then now the sale is over so if they want to sale it call back or I guess I will just buy it some other business from now on.

Unlike a some home depots they will go above and beyond to make sure you find what you need if not they will find it at another store for you employees are helpfull along with management my go to homedepot

The employees at this Home Depot are extremely knowledgeable and are very courteous.

DAVID LUGO from the paint department & JONATHAN in electrical were both very friendly as well as professional. Assets to your store and it's customers.

Jonathan was extremely helpful and knowledgeable .It was a pleasure doing business with him It is refreshing to find a great employee

Jonathan from electrical is extraordinary employee from West Covina store

Jim is not only courteous, patient, helpful but also has extensive knowledge in just every product in the store. I believe he loves his job or he is just a good person, and that being helpful and patient (simultaneously) comes with the job. Kudos to Jim! Thank you Jim!

We are home owner and we always shop at Home Depot for our needs. Recently we brought our water heater with all the necessary gadgets. We are happy about it and the sales person was very help full

All employees are very helpful and patient. I will definitely continue purchasing appliances there. Thank so very much!

Julie my cashier was the best I ever experienced as many times as I been there she help me save money and get the best deal ever! I was so appreciative! This is the least I could do! She was awesome! Thank You Julie again!

I’m very satisfied with the West Covina store because they are fully stocked on the items and materials and the representatives are very knowledgeable about their crafts. Especially James in the Plumbing section ; he’s helped me trouble shoot many plumbing issues.

The store seems to have an number of helpful employees and is always clean.

presently doing a complete remodel of my home and Home Depot is my place to purchase all items that my contractor needs. great job Jonathon from electrical and Justin from customer service for always assisting...and Fernando (store manager) thank you for availability when I have a question(s) and thank you for your leadership at your store. thank your Robert Samayoa for setting the tone at your store for customer service. I almost forgot ALEX he is always walking the store engaging with clients and employees. great personality and passion.

Almost every time I go to this HD the cashiers do not give me my military discount

Before getting into the survey, there are other ads misdirect you to unwanted applications

I can always find what I’m looking for! If I can’t on my own, an associate is quick to help me! Customer service is through the roof! Everyone is so friendly that I’ve been helped by.

We went to get window treatments for our new home and were helped by Lisa Luna. She went above and beyond helping us. She was knowledgeable, kind and extremely patient.

I canceled two Home Depot credit cards before because of the language barrier, and there was still 700+ in them that I could not withdraw. With the help of Mike Chen, I called the credit card phone number to solve the problem; if I had had this kind of employee service at that time, I would not have canceled at all. Credit card, and because of his service, I opened a new home depot credit card. Please provide Mike Chen with a work phone number to facilitate our Chinese information business, thank you.

Tiffany, Matt, and Karime were excellent in helping me out with my building needs!!!