#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(626)935-1302

Rental Center

(626)935-1308

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2220 S Azusa Avenue

West Covina, CA 91792

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 334 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (334)
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Showing 1-30 of 334 reviews
Went looking for a new refrigerator Jonathan Hale was so patient and knowledgeable. Answered all my questions and helped me choose the perfect fridge
So happy and excited to get my new fridge delivered
by
    • Recommended
    Bring your OWN help
    When looking for assistance at this store, please bring your running shoes. You will need to chase an associate down who is clearly running the opposite direction to avoid you. You will also need to lift and grab your own items and will take forever for you to find help, so please make sure you bring someone with you to help you out.
    by
      No help
      No one to help you all the representave talking at the front desk without doing anything
      by
        Exiting
        This Home Depot is very convenient; however, when departing the parking lot, there is only one exit for making a left turn and there is a backup.
        by
          • Recommended
          Good Experience but higher prices
          Home Depot has been raising their prices. I hope their great employees receive the benefits of higher prices.
          by
            Poor Service and Damaged Product
            1 Salesperson is very unprofessional and dishonest 2 delivered a Damaged refrigerator
            by
              Walk a mile in my shoes.
              I've shopped at the West Covina Home Depot for over 29 years. I've never had a bad experience. I'm 80. I don't get around well without pain. Each time I've asked a store employee for directions to something I need, they've never failed to tell me exactly where to find the item I need. I appreciate that very much.
              by
                • Recommended
                Good place to shop
                The store is always neat, clean and organized. Employees friendly and helpful.
                by
                  • Recommended
                  Unhelpful employees when the store was nearly empty
                  Employees were trying to do virtually nothing to help. Many were more concerned with their phone or small talk with their coworkers than actually facilitating a sale or anything resembling customer service.
                  by
                    Great employees well stocked and parking
                    The people here are great and the store is well stocked plus it has great parking
                    by
                      • Recommended
                      Extraordinary experience
                      When ever I visit this location they welcome me and make me feel like a Home Depot family member . Justin is incredible he is attentive to all my purchase needs as well as Jonathon from electrical he greets me and assist me with other products that are not electrical related . He goes out of his way with all clients. Robert the store manager and with his assistant manager Fernando and Roy are excellent phenomenal managers
                      by
                        • Recommended
                        No one to help order a stove
                        I went in to buy a stove that was on sale and no one couldn't help me order one so I didn't get the sale price i wanted and then now the sale is over so if they want to sale it call back or I guess I will just buy it some other business from now on.
                        by
                          This store has the best C/S they take care of you
                          Unlike a some home depots they will go above and beyond to make sure you find what you need if not they will find it at another store for you employees are helpfull along with management my go to homedepot
                          by
                            • Recommended
                            Great employees
                            The employees at this Home Depot are extremely knowledgeable and are very courteous.
                            by
                              Great help.
                              DAVID LUGO from the paint department & JONATHAN in electrical were both very friendly as well as professional. Assets to your store and it's customers.
                              by
                                • Recommended
                                Great employee
                                Jonathan was extremely helpful and knowledgeable .It was a pleasure doing business with him It is refreshing to find a great employee
                                by
                                  • Recommended
                                  Extraordinary service
                                  Jonathan from electrical is extraordinary employee from West Covina store
                                  by
                                    • Recommended
                                    Great service!
                                    Jim is not only courteous, patient, helpful but also has extensive knowledge in just every product in the store. I believe he loves his job or he is just a good person, and that being helpful and patient (simultaneously) comes with the job. Kudos to Jim! Thank you Jim!
                                    by
                                      Good products.
                                      We are home owner and we always shop at Home Depot for our needs. Recently we brought our water heater with all the necessary gadgets. We are happy about it and the sales person was very help full
                                      by
                                        • Recommended
                                        Appliance Department
                                        All employees are very helpful and patient. I will definitely continue purchasing appliances there. Thank so very much!
                                        by
                                          • Recommended
                                          Best Cashier Experience Ever
                                          Julie my cashier was the best I ever experienced as many times as I been there she help me save money and get the best deal ever! I was so appreciative! This is the least I could do! She was awesome! Thank You Julie again!
                                          by
                                            • Recommended
                                            Great store
                                            I’m very satisfied with the West Covina store because they are fully stocked on the items and materials and the representatives are very knowledgeable about their crafts. Especially James in the Plumbing section ; he’s helped me trouble shoot many plumbing issues.
                                            by
                                              • Recommended
                                              Clean and not crowded.. Has good stock on hand.
                                              The store seems to have an number of helpful employees and is always clean.
                                              by
                                                excellent, extraordinary customer service with knowledgeable employees
                                                presently doing a complete remodel of my home and Home Depot is my place to purchase all items that my contractor needs. great job Jonathon from electrical and Justin from customer service for always assisting...and Fernando (store manager) thank you for availability when I have a question(s) and thank you for your leadership at your store. thank your Robert Samayoa for setting the tone at your store for customer service. I almost forgot ALEX he is always walking the store engaging with clients and employees. great personality and passion.
                                                by
                                                  • Recommended
                                                  Tired of not getting my military discount
                                                  Almost every time I go to this HD the cashiers do not give me my military discount
                                                  by
                                                    Confuse site
                                                    Before getting into the survey, there are other ads misdirect you to unwanted applications
                                                    by
                                                      Amazing store
                                                      I can always find what I’m looking for! If I can’t on my own, an associate is quick to help me! Customer service is through the roof! Everyone is so friendly that I’ve been helped by.
                                                      by
                                                        • Recommended
                                                        Customer service
                                                        We went to get window treatments for our new home and were helped by Lisa Luna. She went above and beyond helping us. She was knowledgeable, kind and extremely patient.
                                                        by
                                                          • Recommended
                                                          Reopen Home Depot Credit Card
                                                          I canceled two Home Depot credit cards before because of the language barrier, and there was still 700+ in them that I could not withdraw. With the help of Mike Chen, I called the credit card phone number to solve the problem; if I had had this kind of employee service at that time, I would not have canceled at all. Credit card, and because of his service, I opened a new home depot credit card. Please provide Mike Chen with a work phone number to facilitate our Chinese information business, thank you.
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            Tiffany, Matt, and Karime were excellent in helping me out with my building needs!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 334 reviews

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