#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(626)935-1302
Tool & Truck Rental(626)935-1308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2220 S Azusa Avenue
West Covina, CA 91792
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Customer Store Reviews

  • 4.6 out of 305 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (305)
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Showing 1-30 of 305 reviews
This store is the best i have visited, it is clean, confortable in space between racks, personal ...
This store is the best i have visited, it is clean, confortable in space between racks, personal is friendly, helpful, and always ready to assit.
by
  • Verified Purchase
  • Recommended
store manager wouldn’t see me in person about an out of stock item and conveyed his message thro...
store manager wouldn’t see me in person about an out of stock item and conveyed his message through an employee to tell me. My need was not of any concern to the manager. So I left.
by
  • Verified Purchase
Went to 3 other stores to find the item I wanted. Everybody else was sold out. Found it here, no ...
Went to 3 other stores to find the item I wanted. Everybody else was sold out. Found it here, no problem! Short line. Friendly and helpful emplyees.
by
  • Verified Purchase
  • Recommended
Had the pleasure of dealing with Jack in the paint department. He was extremely customer service...
Had the pleasure of dealing with Jack in the paint department. He was extremely customer service oriented, friendly, and so knowledgeable. He found my paint color, one that I had previously purchased so many years ago! He mixed it and suggested the proper finish for my walls. I was very pleased with his work ethic.
by
  • Verified Purchase
  • Recommended
The employees here always go above and beyond to make you happy and they are always happy and it ...
The employees here always go above and beyond to make you happy and they are always happy and it shows they like their jobs.
by
  • Verified Purchase
  • Recommended
great big store
great big store
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Roland at the cash register online order pick up of West Covina CA 91792 Home Depot has exceeded ...
Roland at the cash register online order pick up of West Covina CA 91792 Home Depot has exceeded my expectations. Home depot needed a great, hardworking and well dedicated worker like Roland!!
by
  • Verified Purchase
  • Recommended
Great employees! Always helpful! Stress-free shopping!
Great employees! Always helpful! Stress-free shopping!
by
  • Verified Purchase
  • Recommended
Not safe at all. Too many day-laborers hanging out in the Parking Lot, harassing everyone as you ...
Not safe at all. Too many day-laborers hanging out in the Parking Lot, harassing everyone as you exit your vehicle and when you return to your vehicle. Before the day-laborers were in the Garden exit, so I would avoid parking there. Now, they are everywhere, including the main entrances/exits and yet management looks the other way. Disappointed!!!
by
  • Verified Purchase
Today 03.28.20 when in to return an item, I felt very unwelcome at the customer service departmen...
Today 03.28.20 when in to return an item, I felt very unwelcome at the customer service department with the cashier Veronica, not very polite felt like i was brushed off, she need some help with customer service must be lacking within the department. Store was very clean and the item that i was looking for was easy to fine keep up the good work....
by
  • Verified Purchase
Very one in this store is always willing to help me with my projects. The girls at the customer s...
Very one in this store is always willing to help me with my projects. The girls at the customer service desk provide fast and efficient services.
by
  • Verified Purchase
  • Recommended
Cashier evangeline has such people skills. Cool calm and collective. You were definitely a fresh ...
Cashier evangeline has such people skills. Cool calm and collective. You were definitely a fresh of breath air have if you deal with many Home Depot reps around my area (90043) you were complete opposite. I’m glad I stopped by after school.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Jessica and Angie did a great job assisting me today. Keep up the good work :)
Jessica and Angie did a great job assisting me today. Keep up the good work :)
by
  • Verified Purchase
  • Recommended
In the past when searching for help it was not ready available. It seamed that there were not en...
In the past when searching for help it was not ready available. It seamed that there were not enough employees. Now that is changed. Help is easy to find.
by
  • Verified Purchase
  • Recommended
Thank you Ashley for always greeting us with a beautiful winning smile and going above and beyond!
Thank you Ashley for always greeting us with a beautiful winning smile and going above and beyond!
by
  • Verified Purchase
  • Recommended
Great store. Close to my home. Never had an issue shopping here.
Great store. Close to my home. Never had an issue shopping here.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The employees at this store are so quick to stop and give personal assistance.
The employees at this store are so quick to stop and give personal assistance.
by
  • Verified Purchase
  • Recommended
I came to buy a 5ft closet rod, and they only had 4ft and 6ft available. The cashier lady called ...
I came to buy a 5ft closet rod, and they only had 4ft and 6ft available. The cashier lady called a man named Michael from Plumbing to see if he could possibly cut the 6ft rod to size and he found a metal cutter from one of the isle and was able to cut the rod right there in a few seconds. Very innovative, prompt and helpful! Definitely above and beyond because he even cut my rod exactly to the size I needed for my closet.
by
  • Verified Purchase
  • Recommended
My shopping experience on Saturday was very pleasant and productive. Loved the Home Depot associa...
My shopping experience on Saturday was very pleasant and productive. Loved the Home Depot associates' warm, hospitable, kindness and most helpful assistance. I found the cleaning products readily available and cost-effective. Home Depot was very clean, festive, and well organized.
by
  • Verified Purchase
  • Recommended
There is never anyone to assist you in find what your looking for
There is never anyone to assist you in find what your looking for
by
  • Verified Purchase
The staff in paint dept. here is awesome and so helpful, positive and upbeat and made my visit a ...
The staff in paint dept. here is awesome and so helpful, positive and upbeat and made my visit a pleasant experience. Thank you
by
  • Verified Purchase
  • Recommended
Francisca at this location is very helpful and efficient.
Francisca at this location is very helpful and efficient.
by
  • Verified Purchase
  • Recommended
Every time I go here I could not get help in finding my stuff. No help at all because there are o...
Every time I go here I could not get help in finding my stuff. No help at all because there are only a few employees. I could tell employees are not willing to help or are not knowledgeable at all. Please change your ways Home Depot. I go here only because of proximity. It's always a bad experience. I will just support my local hardware and Lowes.
by
  • Verified Purchase
I have felt that the West Covina Home Depot has been a better shopping experience for me most of ...
I have felt that the West Covina Home Depot has been a better shopping experience for me most of the time!
by
  • Verified Purchase
Since they just remodeled checkout to mostly self checkout it is a disaster
Since they just remodeled checkout to mostly self checkout it is a disaster
by
  • Verified Purchase
1 found this review helpful
Best kept secret: If in need of rental equipment and/or repairs to your own, visit this store. ...
Best kept secret: If in need of rental equipment and/or repairs to your own, visit this store. The staff are incredible, friendly, helpful, and very knowledgeable.
by
  • Verified Purchase
  • Recommended
I always liked going to this particular Home Depot than other ones in my area. Somehow, generall...
I always liked going to this particular Home Depot than other ones in my area. Somehow, generally, the workers have been courteous and friendly towards me and it definitely made a difference to me!
by
  • Verified Purchase
  • Recommended
Overall this store has a great number of talented people who support their departments, and when ...
Overall this store has a great number of talented people who support their departments, and when there is a question that can’t be answered they are always happy to help find a solution, which to me speaks volumes.
by
  • Verified Purchase
  • Recommended
Maribel, Aileen, Jackie and Orlando at the pro desk are friendly and always ready to help great c...
Maribel, Aileen, Jackie and Orlando at the pro desk are friendly and always ready to help great crew working there
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 305 reviews

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