Reviews for West St Petersburg #6364

We purchased rock, pine bark, dirt, diamond crystal salt, loppers, ground stakes and 2, 1.25 gal. of weed and grass killer. We have finished our project and all looks nice.

Had a great experience. The person who helped load items into our car was wonderful and patient. Wish every store had this great customer service.

This is the Home Depot store that I always shop at.

The staff at this store is always helpful. If they don't have it, they will call another store to connect me to the product I need.

See our response on survey!!!

The store has what I need most of the time, pricing is ok and most of the time it is a pleasure to shop there.

I wanted a hand held shower with a long hose. The sales person suggested the product with a matching long hose. All of the parts from the same MFG fit perfectly.

I have reported on this store in the past. Customer service is what I keep coming back for. Keep it up #6364. Your the best I've ever come across.

Always willing to go the extra mile to help customers

This location was a cluttered mess when I went this weekend. There was no staff to assist finding the items I needed. They only had 1 of the double deco light switch (of the 2 that we needed to replace) remaining on the shelf, but we had to search through multiple stock boxes to even find that. We ended up leaving with only 4 of the 20+ items we had come for. The checkout was the worst part of the experience. Only one actual teller and all customers were being funneled into self-checkout. Of the 8-10 self checkout lanes, only 4 were operational and one individual was helping with those. There was a 7 minute wait for even the self checkout. It was a Sunday, so a wait is expected, but that long for self checkout?

on multiple trip at multiple locations have been approached by unlicensed ppl in the parking lot asking to hire them for work. me being a licensed professional I refuse but un suspecting home owners may not. the way the approach is aggressive and sometime not friendly but demanding they have made even me feel uncomfortable. they are preying on the weak during this unfortunate time

Jacara at the Home Depot on 22nd Ave. N. St. Pete was extremely helpful to us. She assisted us on our appliance buying. She was extremely knowledgeable.

Totally worst experience ever couldn't get help Ask for. Help and then got passed over by somebody else. Then they put in the wrong address. Then they lied about the shipping date. Then they yelled at me because of then they still had on their webpage that you could get to deliver that amount of time and that couldn't which is crazy. I don't understand why they would be so rude and mean further mistake

Stores inventory needs to be better controlled by the computer.

Purchased new refrigerator/freezer, washer and dryer to replace ruined appliances due to the recent flooding. The recommendations and knowledge of the salesperson was outstanding and we are very pleased.

Very nice and helpful employees.

But it’s close to my house so I torture myself and go, but it’s really a mediocre Home Depot

If you have a project that you are not sure what you need or where to start this is the place for you. They helped me bring my idea to life, made sure I had everything I would need to complete the project and even shipped everything to me next day!

Delivered appliances, scratched floors then denied doing it, handles not even then lied the floors were uneven that caused it (it's a new home), wouldn't take off wraps to check for scratches He should be fired.

You have the worst customer service

Went to buy a Ryobi gas powered chainsaw and was told by a young black employee that Ryobi only made battery powered saws! A tropical storm was coming, so I took it upon myself to check my HD app again. Sure enough it said there were 5 in stock at this location. I found them myself on the next isle over. Found the same guy and had him unlock the cage. He was still sure Ryobi didn’t make gas powered saws, even after I pointed out that the box said 2 cycle, gas powered. I am still amazed by the incompetence!

Love our neighborhood HomeDepot!! Convenient, easy access to the store. They always have what I need and can’t say enough about the customer service!

We went shopping for a new washer. Sherie Moon was our sales person and she was excellent. She assisted and told us all about the products available. She answered all of our questions and followed through on all issues. She is an asset to your team.

UnStaffed at desk, had to go find a paint dept person 1st person advised me they cannot color match 2nd person advised they cannot color match something wet , (my color sample was not we.)With 2-3 no's they made my color match happen ..... Only to get home, and use it, and it does not match. Quite a disappointment & frustration. Charged $8, need a refund.

Associate Isabella returned my product without asking for or giving me a chance to provide the correct order number. In turn I got refunded for half of what I paid for the item because of her lack of caring, doing due diligence and rushing. After calling and asking for a store manager and being told by Porscha there was no store manager in, she tells me I would have to drive back to the store and rebuy the item and return it again because they clearly don’t know how to do their job correctly. Terrible customer service, will not be returning. Lost a good customer!

Get check out registers that accept credit cards via a "tap". It is far more secure!!

I had to find the cashier and get her to come back to her station

Always have had a great experience with associates; from paint, to electrical, to gardening and customer service. Such a friendly store!!

We love our West St Pete Home Depot… And the team “outside” is always ready to go the extra mile! Ask for Will Worthy… He’s ready to help and very worthy of public recognition!

Nice to know you don’t have to go down every aisle and make your way to the front of the store for customer service to have to help you. There is plenty of Employees in this store that are more than happy to help.