St Pete #257

Solid store and one of the oldest around town. Been getting stuff from here all my life.

Nice products to choose from. Knowledgeable employees

Employees not educated where things are, one employee not wearing a mask, a black man, would not help me at all. Two other employees sent me to the wrong place. I finally got my material, I needed it cut, I got my material and the place to have it cut. he rudely told me this piece had to be cut on the other isle. I gave him the measurements, he asked me three times if that was correct. I said yes. I was wondering why he asked me that, would not bring the wrong measurements. He then told me there was a easier way. My anxiety was terrible, I left crying. Men treat women like we know nothing. I was on a time limit left my husband at home who has dementia. I thought it would just take a few minutes instead over a hour. You were very understaffed. It used to be nice to come in there, not anymore. I will not recommend this Home Depot to any of my friends.

I live in south st Pete but work in North cow and I past by three home depot and this is my only one that I will shop to every weekend. Why,cause I love the worker and meeting nice friendly people who in the past as help me out with something I wanted to do in my home.this store is always clean and items are always put away in the right place.please,please never close this close.thanks

cashier 0257 00010 49733 (Barbara) was very helpful and friendly

An excellent shopping experience. Well planned and executed C19 protocols. Go through Barbara’s check out for a dose of feel good human interaction!!!

Signs stated limited associates upon walking in. There were more associates available than usual and most everyone was very helpful. Store was clean and I found all products I was looking for.

It would seem that the employees have one job each to do. If you need to find something and you catch an employee, it seems that they will not trying to help you rather they will try to find someone else to help you. This is not good customer service retail practice. Even if you do not know for not familiar with an area or look things up, you could take the customer to the section they need to go and or the Intranet handheld device to see where these things are. Also it would seem that specific employees at the cash register do not know that there is a military discount. One cashier alt right denied that there was even a military discount saying that maybe other stores gave a military discount. I assured her that I had been given a military discount with an identification would she check the computer since I am listed in the database; she refused to do that. Apparently very ignorant about even to try and find out if there really was a discount. When I left the store I caught another employee and asked him why wasn't there a military discount. He informed me that there was a military discount, especially during holidays. I told him the cashier apparently is ignorant of this fact and she flatly denied that there was a military discount. I asked him to inform management that the cashier needs to know this fact/policy. I'm afraid I did not have faith that this employee would even do that.