#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(412)829-5402

Rental Center

(412)829-5400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3550 William Penn Hwy

Pittsburgh, PA 15235

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 571 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (571)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 571 reviews
Had what I needed
Had the rechargeable flashlight I was looking for
by
    • Recommended
    Consistently excellent customer support
    Trevie made my day. Good people = good experience.
    by
      • Recommended
      Wilkins Home Depot July 3-4, 2023
      We wanted the pergola displayed in the store. The floor model was the only one available in the area. The manager Eric, confirmed this by checking inventory at many other stores. To make the sale, he arranged to have the display disassembled for us. Many employees helped us to check quantity, gather products to cushion and secure the load and to transfer the pergola to our trailer! The staff was amazing!
      by
        • Recommended
        Store was clean, well stocked and extremely friendly and helpful employees especially. Nikki
        Flooring looks great, appliances coming tomorrow
        by
          • Recommended
          Fan-tastic Fan! :D
          10/10! This fan is such an improvement from the old series! Must have for anyone with possible power outages in humid environments!
          by
            • Recommended
            Friendly employee
            Nikki was extremely helpful and very knowledgeable
            by
              • Recommended
              Hiring and training
              As per the norm at this location, I milled through the store while attempting to appear as desperate for help as a puppy flailing about in a pit of quick sand. To no avail. The young woman in the checkout corral was indeed quite affable and helpful. I’ve been in sales for my entire adult life, and I’ve just recently turned 60. It is very disheartening when most every employee that a customer interacts with is oozing attitude and a perceptible distain. That’s only if you blessed with the opportunity encounter one. I’ve heard tell that they do exist, though are usually only visible during the mating season. The employees need to firmly grasp the reality that the ONLY reason that they are there, is because of the other people in the store that go by the name “Customer “. If the customers are continually ignored by the employees, in lieu of fellow employees or their surgically implanted cell phones, a migration to the competitor sporting an abundance of blue, and Is little more than 1 mile or less down the road. Begins to looks mighty friendly. This has been the case for the past decade or so. I am now done with my rant, and now return you to your regularly scheduled programming.
              by
                Sprayer
                bought Warner paint sprayer spoke to a worker their who had knowledge about product got it home nothing worked called Wagner spoke to tech who could not get it to work took back to home depo which exchanged product got it home it does not work either !!!!!!!!!!!!! Waste of money and time still had to pay contractors!!! Won’t be buying any more !!!!
                by
                  • Recommended
                  Always Helpful
                  I come the Home Depot ONLY, to buys power tools. They to always have a coupon or sale coming up. The only thing I didn't like this year is all of the employees that have been replaced by self-service check-outs ----don't you know humans (especially now) will always need human contact bring back the checkers
                  by
                    • Recommended
                    Great Pro desk.
                    Friendly, efficient and accommodating.
                    by
                      • Recommended
                      Good shopping experience.
                      Staff was knowledgeable, professional, courteous and efficient.
                      by
                        • Recommended
                        greater and cheaper products are sold at HOME DEPOT
                        i would love to become employed at this particular store in the near future.i am a 71 year old retiree from the department of public works of penn hills for 21 years of service.i will be applying soon
                        by
                          • Recommended
                          Pro Desk Guys are fantastic
                          I've now been helped by Chris, Christian, and Joey; and every one of them went out of their way to help me out. The thing I appreciate the most is is that my company, Blue Dino, is not a huge operation, we don't spend as much as some others at HD, but every single Pro Desk interaction I've had, they still treat me as if I were one of the bigger fish. This kind of service is truly appreciated. Those guys rock. I hope the higher-ups see this and realize that it is simply not like this at all HD locations. Wilkins' guys are above and beyond.
                          by
                            • Recommended
                            Clopay parts for garage door.
                            I needed to get replacement parts for my garage door window inserts. A gentleman in the garage door dept. was there and helped me identify the parts needed and made all arrangements to have them sent to the store. Salesman was very good on the computer and it only 15 minutes to get ordered what I needed! Great job on his behalf! THANKS!
                            by
                              • Recommended
                              Great Garden Center
                              Always excellent choices to fill my landscape. Cashiers very helpful. Indoor people helpful also.
                              by
                                • Recommended
                                lawn & garden worker
                                lawn & garden worker was very helpfull
                                by
                                  • Recommended
                                  Short staffed
                                  Hard to find staff then sent to wrong aisle for product
                                  by
                                    Kitchen remodel and design
                                    Marc in the kitchen design department is amazing! So friendly, welcoming, informative and patient!
                                    by
                                      • Recommended
                                      Helpful Service
                                      Very helpful staff that tries to answer technical questions.
                                      by
                                        • Recommended
                                        Always a pleasure.
                                        I’m at Home Depot three or four times a week. It’s always a pleasure everybody’s eager to help all the time.
                                        by
                                          • Recommended
                                          Appliances
                                          We were treated with respect and friendliness. That's very important to any customer. When you are spending money, and the staff treats you like they don't care, you don't go back.
                                          by
                                            • Recommended
                                            great visit
                                            Found everything with the help of two employees. One I asked for help and the other one asked me. The motorized chair lasted my visit.
                                            by
                                              • Recommended
                                              Great all around staff
                                              The staff here are friendly, courteous, and very professional
                                              by
                                                • Recommended
                                                Shopping in the appliance Dept
                                                We had been shopping for a new range and microwave and had visited two other appliance stores, but found Larry at Home Depot to be the most helpful and knowledgeable about both types of appliances. He gave us good advice to help with our selection and set up delivery. Everything arrived today and even the two guys delivering were pleasant and efficient and even called to see if it was OK to come early.
                                                by
                                                  • Recommended
                                                  Everything and then some
                                                  A telescopic ladder so I can reach my skylights? Plexiglas cut to size online? Thank you, Home Depot, for the usual and - when needed - the unusual.
                                                  by
                                                    • Recommended
                                                    Great people
                                                    Purchased Ryobi generator for CPAP Great product
                                                    by
                                                      • Recommended
                                                      A+ to Marc S in kitchens
                                                      Marc was amazing. You should trust him.
                                                      by
                                                        • Recommended
                                                        Poor communication
                                                        Sad when asked for the salesperson to call when arriving for the day. Along with waiting to hear back from a supervisor and have not heard from anyone. Too much time has been wasted apparently no one really wants to provide any assistance for the job needing completed
                                                        by
                                                          Employees Very Helpful
                                                          Brought a product i thought was out of Stock, i look around ares where it was to be and it wasn’t an Employee helped me look in different areas not there. She got a Mgr to check and it said 33 in stock … found in totally different areas and it was no top shelf Unreachable by Reaching. She called fir s forklift to get it down and apologized for it not being wherd it was to be and for the Inconvenience. Bottom line Very Helpful and i got my items.
                                                          by
                                                            • Recommended
                                                            Awesome 👏
                                                            Rae was awesome as always 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😃👍👍👍👍👍
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 571 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              102 Aldi Drive

                                                              North Versailles, PA 15137

                                                              4.23 mi

                                                              Pro Service Desk

                                                              (412)816-2234

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              400 N Highland Ave

                                                              Pittsburgh, PA 15206

                                                              6.64 mi

                                                              Rental Center

                                                              (412)665-8430

                                                              Pro Service Desk

                                                              (412)665-8434

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              9971 Mountain View Dr

                                                              West Mifflin, PA 15122

                                                              9.79 mi

                                                              Pro Service Desk

                                                              (412)650-3404

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm