#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)659-5421

Rental Center

(336)659-5407

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1000 Hanes Mall Blvd

Winston Salem, NC 27103

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Customer Store Reviews

  • 4.6 out of 943 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (943)
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Showing 1-30 of 943 reviews
The folks at the Pro Desk are very knowledgeable and eager to help. Unlike what I have experienc...
The folks at the Pro Desk are very knowledgeable and eager to help. Unlike what I have experienced at other big box stores. Very satisfied and will be back often.
by
  • Verified Purchase
  • Recommended
I really appreciated the greeter that got me to the plumbing section fast. The assistance in plum...
I really appreciated the greeter that got me to the plumbing section fast. The assistance in plumbing was great! I received help in a kitchen sink faucet replacement in a mobile home. The instructions and parts I acquired made the fix a breeze! They had every thing I needed for the project as well! Thanks Bunches
by
  • Verified Purchase
  • Recommended
Great store with wonderful support and friendly service
Great store with wonderful support and friendly service
by
  • Verified Purchase
  • Recommended
Please do something, anything about people parking in the loading dock and shopping. It’s not tha...
Please do something, anything about people parking in the loading dock and shopping. It’s not that difficult to require people to be actually loading something before they pull into the loading dock.
by
  • Verified Purchase
I find the key to you store is your customer service associates.
I find the key to you store is your customer service associates.
by
  • Verified Purchase
  • Recommended
This store has great staff that are friendly and willing to help. From management all the way dow...
This store has great staff that are friendly and willing to help. From management all the way down, they want to make sure you are satisfied. Great job!
by
  • Verified Purchase
  • Recommended
We drive over an hour away from North Wilkesboro every 2 weeks to shop here. We manage rental pro...
We drive over an hour away from North Wilkesboro every 2 weeks to shop here. We manage rental properties and this is where we buy most of our supplies. We do not have a Home Depot near us so we have to bring a trailer to Winston-Salem. First, this is a very clean store. Additionally, the employees are nice, friendly, knowledgeable, and very helpful. We have also converted others in our area to start shopping at Home Depot. Home Depot stores are more for the professional. The quality and selection of professional grade products they offer are, without a doubt, better than their competitors.
by
  • Verified Purchase
  • Recommended
I had planned a month-long trip to Winston Salem to help my son on his small farm, and with a cal...
I had planned a month-long trip to Winston Salem to help my son on his small farm, and with a call to Home Depot to advise them I would be there, using my Home Depot card (significantly). They gave me the current status of the account, and asked if I needed any changes to accommodate plans (I didn't, but appreciated the offer). Once in Winston Salem, and on every subsequent visit to their store, managers were helpful organizing orders, arranging deliveries and handling returns and exchanges. Assistance gathering items (or occasionally locating items) was never far away. A smooth and accurate transaction was the result every time. Employees throughout the store are knowledgeable, and anxious to be of help.
by
  • Verified Purchase
  • Recommended
I always prefer Home Depot - you guys rock!
I always prefer Home Depot - you guys rock!
by
  • Verified Purchase
  • Recommended
In a panic as my water heater was failing. Brad in plumbing got me set up with everything I neede...
In a panic as my water heater was failing. Brad in plumbing got me set up with everything I needed in record time to avoid a flooded basement. The cashiers recognized my need of urgency and speed. They happily obliged and I was out the door and avoided a flooded basement!!
by
  • Verified Purchase
  • Recommended
great store, everything we were looking for
great store, everything we were looking for
by
  • Verified Purchase
  • Recommended
I got great service from the ladies in the paint department!
I got great service from the ladies in the paint department!
by
  • Verified Purchase
  • Recommended
Found friendly and helpful assistance in lumber department. Said; "really not supposed to do thi...
Found friendly and helpful assistance in lumber department. Said; "really not supposed to do this, but we want to please", then actually did "please" their customer. Store is clean and well merchandised.
by
  • Verified Purchase
  • Recommended
My experience with Home Depot carpet department was excellent. We picked our carpet - they were...
My experience with Home Depot carpet department was excellent. We picked our carpet - they were out to measure very quickly, I went back to confirm the order at the store and had great assistance there - now waiting for installation. All the associates we were in contact with were helpful and friendly.
by
  • Verified Purchase
  • Recommended
Always best attitude employs!
Always best attitude employs!
by
  • Verified Purchase
  • Recommended
Store and employee's were great. I work in Winston but live in Huntersville which is why I may or...
Store and employee's were great. I work in Winston but live in Huntersville which is why I may or may not visit this store again.
by
  • Verified Purchase
  • Recommended
Store # 3610 is an excellent example of what a store needs to do right. The employees from greete...
Store # 3610 is an excellent example of what a store needs to do right. The employees from greeter to cashier were more than helpful and knowledgeable to us. Our home improvement project was a breeze after employee helped us find materials and offering advice. The employees knew exactly where to direct us for purchases, they even walked us to items and added knowledge about product. It was a home town vibe making us feel appreciated and welcome. Our experience was superb as we will continue to make our home improvement needs at this store in the future.
by
  • Verified Purchase
  • Recommended
Organized, clean, friendly staff
Organized, clean, friendly staff
by
  • Verified Purchase
  • Recommended
Great staff, with good attitudes, well informed on products and solutions. Prices are very good, ...
Great staff, with good attitudes, well informed on products and solutions. Prices are very good, too.
by
  • Verified Purchase
  • Recommended
store is always clean and organized and well stocked
store is always clean and organized and well stocked
by
  • Verified Purchase
  • Recommended
VERY HELPFUL SALES PEOPLE , A PLEASANT EXPERIENCE ,
VERY HELPFUL SALES PEOPLE , A PLEASANT EXPERIENCE ,
by
  • Verified Purchase
  • Recommended
I was only in the plant area but help and service was great the day I went
I was only in the plant area but help and service was great the day I went
by
  • Verified Purchase
  • Recommended
This is a great place to shop. I feel that all the employees there are very friendly and ready to...
This is a great place to shop. I feel that all the employees there are very friendly and ready to help.Sanlouwho
by
  • Verified Purchase
  • Recommended
the staff are awesome!!!! that is why I shop here.
the staff are awesome!!!! that is why I shop here.
by
  • Verified Purchase
  • Recommended
The Home Depot is simply outstanding
The Home Depot is simply outstanding
by
  • Verified Purchase
  • Recommended
the employees are the best trained and friendly they will help you, or find someone that does. th...
the employees are the best trained and friendly they will help you, or find someone that does. the products are displayed in a common sense manner as opposed to by manufacturers rep
by
  • Verified Purchase
  • Recommended
I love Home Depot, and this particular location is very convenient, clean, and the sales associat...
I love Home Depot, and this particular location is very convenient, clean, and the sales associates are great. They had me in and out in less than 10 minutes on a major purchase. I don't know what I would do without Home Depot, it's always been my favorite store!
by
  • Verified Purchase
  • Recommended
I HIGHLY RECOMMEND THIS HOME DEPOT STORE. IT'S EASY TO FIND PRODUCTS AND CUSTOMER SERVICE IS EXC...
I HIGHLY RECOMMEND THIS HOME DEPOT STORE. IT'S EASY TO FIND PRODUCTS AND CUSTOMER SERVICE IS EXCELLENT. STORE LOCATION IS NEAR OTHER STORES THAT ARE WELL KNOWN AND VITAL FOR LIVING. ASSISTANCE WAS AVAILABLE WHEN NEEDED.
by
  • Verified Purchase
  • Recommended
Customer service at this HD store is day-and-night compared to the competitor across the street. ...
Customer service at this HD store is day-and-night compared to the competitor across the street. Our visit this time round was the garden section. Found the help we needed and all the other goodies we were shopping for were in stock. I strongly recommend visiting this store.
by
  • Verified Purchase
  • Recommended
Plants were healthy
Plants were healthy
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 943 reviews

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Pro Service Desk

(336)744-3404

Mon-Tue: 6:00am - 9:00pm

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Thu: Closed

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

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Thu: Closed

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Sun: 8:00am - 8:00pm

4425 W Wendover Ave

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23.20 mi

Rental Center

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Pro Service Desk

(336)218-7454

Mon-Tue: 6:00am - 9:00pm

Wed: 6:00am - 5:00pm

Thu: Closed

Fri: 6:00am - 9:00pm

Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm