Reviews for Winston-Salem #3610

The folks at the Pro Desk are very knowledgeable and eager to help. Unlike what I have experienced at other big box stores. Very satisfied and will be back often.

I really appreciated the greeter that got me to the plumbing section fast. The assistance in plumbing was great! I received help in a kitchen sink faucet replacement in a mobile home. The instructions and parts I acquired made the fix a breeze! They had every thing I needed for the project as well! Thanks Bunches

Great store with wonderful support and friendly service

Please do something, anything about people parking in the loading dock and shopping. It’s not that difficult to require people to be actually loading something before they pull into the loading dock.

I find the key to you store is your customer service associates.

This store has great staff that are friendly and willing to help. From management all the way down, they want to make sure you are satisfied. Great job!

We drive over an hour away from North Wilkesboro every 2 weeks to shop here. We manage rental properties and this is where we buy most of our supplies. We do not have a Home Depot near us so we have to bring a trailer to Winston-Salem. First, this is a very clean store. Additionally, the employees are nice, friendly, knowledgeable, and very helpful. We have also converted others in our area to start shopping at Home Depot. Home Depot stores are more for the professional. The quality and selection of professional grade products they offer are, without a doubt, better than their competitors.

I had planned a month-long trip to Winston Salem to help my son on his small farm, and with a call to Home Depot to advise them I would be there, using my Home Depot card (significantly). They gave me the current status of the account, and asked if I needed any changes to accommodate plans (I didn't, but appreciated the offer). Once in Winston Salem, and on every subsequent visit to their store, managers were helpful organizing orders, arranging deliveries and handling returns and exchanges. Assistance gathering items (or occasionally locating items) was never far away. A smooth and accurate transaction was the result every time. Employees throughout the store are knowledgeable, and anxious to be of help.

I always prefer Home Depot - you guys rock!

In a panic as my water heater was failing. Brad in plumbing got me set up with everything I needed in record time to avoid a flooded basement. The cashiers recognized my need of urgency and speed. They happily obliged and I was out the door and avoided a flooded basement!!

great store, everything we were looking for

I got great service from the ladies in the paint department!

Found friendly and helpful assistance in lumber department. Said; "really not supposed to do this, but we want to please", then actually did "please" their customer. Store is clean and well merchandised.

My experience with Home Depot carpet department was excellent. We picked our carpet - they were out to measure very quickly, I went back to confirm the order at the store and had great assistance there - now waiting for installation. All the associates we were in contact with were helpful and friendly.

Always best attitude employs!

Store and employee's were great. I work in Winston but live in Huntersville which is why I may or may not visit this store again.

Store # 3610 is an excellent example of what a store needs to do right. The employees from greeter to cashier were more than helpful and knowledgeable to us. Our home improvement project was a breeze after employee helped us find materials and offering advice. The employees knew exactly where to direct us for purchases, they even walked us to items and added knowledge about product. It was a home town vibe making us feel appreciated and welcome. Our experience was superb as we will continue to make our home improvement needs at this store in the future.

Organized, clean, friendly staff

Great staff, with good attitudes, well informed on products and solutions. Prices are very good, too.

store is always clean and organized and well stocked

VERY HELPFUL SALES PEOPLE , A PLEASANT EXPERIENCE ,

I was only in the plant area but help and service was great the day I went

This is a great place to shop. I feel that all the employees there are very friendly and ready to help.Sanlouwho

the staff are awesome!!!! that is why I shop here.

The Home Depot is simply outstanding

the employees are the best trained and friendly they will help you, or find someone that does. the products are displayed in a common sense manner as opposed to by manufacturers rep

I love Home Depot, and this particular location is very convenient, clean, and the sales associates are great. They had me in and out in less than 10 minutes on a major purchase. I don't know what I would do without Home Depot, it's always been my favorite store!

I HIGHLY RECOMMEND THIS HOME DEPOT STORE. IT'S EASY TO FIND PRODUCTS AND CUSTOMER SERVICE IS EXCELLENT. STORE LOCATION IS NEAR OTHER STORES THAT ARE WELL KNOWN AND VITAL FOR LIVING. ASSISTANCE WAS AVAILABLE WHEN NEEDED.

Customer service at this HD store is day-and-night compared to the competitor across the street. Our visit this time round was the garden section. Found the help we needed and all the other goodies we were shopping for were in stock. I strongly recommend visiting this store.

Plants were healthy