Winston Salem #3641

Every time I have shopped in this store, I have found the employees always to be available and courteous and very helpful without hovering over you. One of my favorite places to shop for home improvement construction supplies, yard supplies, tools, etc.

The store was clean and the associates are very knowledgeable and friendly.

The Associate in electrical, Tomas, Worked with me for almost an hour making sure I found everything I needed. The cashier was friendly and cordial to me. All the other employees I passed spoke and asked if I needed any assistance. I will return to this store.

Really fun environment to shop in. Lots of selection and great employees who make the experience worth it!

Lynn was my associate in the store initially and she was so understanding and helpful. I had my mind set on Laminate countertops however, she pointed out the assets of Granite and the amazing price for material and installation. She was very helpful, patient and understanding. Once I got the correct measurements and came back to purchase the countertops, Sherry was the associate I bought from and she was also very patient and understanding. Both of these ladies customer service skills were AWESOME and I would recommend this store with these ladies to everyone. Lynn walked me around the store on my initial visit and showed me all of my options for flooring, tile and then countertops. She is AMAZING person and associate. When I come back to buy the other things I will definitely be dealing with her. Thank you so much for being so kind!

Great pro desk associates

store was well organized and had the product I was looking for at a good price (display using being sold at a discount) area salesperson was great and even helped me load the unit in my car!

Poor Communication. I ordered a Christmas Tree online for store pickup. When I got there they tried to give me a display. There was no phone call to indicate this prior to me driving to the store (50 mi one way). If they had, I wouldn’t have wasted my time driving there or I could’ve seen if another store had them in stock. Due to the holiday and their lack of communication there are none in NC now. They issued a refund but it has created a hardship on me because the refund could take up til 5 days to return.