#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)744-3404

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5721 University Pkwy

Winston Salem, NC 27105

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 527 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (527)
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Showing 1-30 of 527 reviews
just right
I have been buying from Lowes for years, it was ok but your stores are so helpful, very friendly, your store is cleaner than most restaurants. If your stores were closer to where I live, you would have all my business. I try not to buy at Lowes and go to the smaller lumber yard type business.(Discount Builders in Pilot Mountain,NC...they just renamed it)
by
    • Recommended
    Great store!
    The store was clean, the staff was very friendly. And the associate in the paint department was extremely helpful in helping me with my project.
    by
    • DIY
    • Recommended
    Great store experience!
    Very happy with the quality of the store and shopping.
    by
    • DIY
    Self Checkout.
    Assistance required for 'self' check out. No one in lines. Attendant was 'preoccupied' and speechless. Felt as if I was bothering her. Most all associates are helpful and courteous during my shopping experiences. Some more than others... Find that weekend staff seems to busy to assist. Note: These ratings are applied to only this particular visit.
    by
    • Pro
    • Recommended
    Associate availible
    June 2015 The sales associate that waited on me was great God sent me the right sales person because I have had a problem trying to find the right refrigerator. Our sales associate was Darlene Perrell she was attentive to my concern. We are in need of a refrigerator our space size is 33 inch width, 69 inch height and depth 30 inches. The standard size is 36 inches width so we were in need of a counter depth refrigerator, but if you looking for a refrigerator you know that they don't make very many with in 33' width (that was my delima) with the size of the space I had to work with. Darlene provide me with information on a produce that I see listed on the website. She explain that Samsung has a 33' width and 34' depth that should work well in that space. It will be delivered in a couple of days. I will update you in my review.
    by
      • Recommended
      As always, great store experience.
      I was very happy with my store experience. The associates are friendly, knowledgeable about products, and very helpful.l
      by
      • DIY
      • Recommended
      Friendly staff that is willing to help you find exactly what you need to fix what needs fixing...With advice on how to fix it.
      The reason that I prefer Home Depot is their customer service.It is just a better shopping experience.I would rather drop my money in a place that takes the time and effort to make sure I am being helped than at some place that seems to care less whether I am there or not.
      by
      • DIY
      • Recommended
      great store to shop at.
      The store clean and i recieved all the help i needed. very kind people at this store
      by
      • Pro
      • Recommended
      Very nice visit and pleasant.
      I found what I was looking for. The greeter at the door was super friendly
      by
      • DIY
      • Recommended
      Great store that is easy to get in and out of
      Everytime I shop here, everyone is super nice and willing to help. Employees seem to be everywhere on hand and eager to help. Great job!!
      by
      • DIY
      • Recommended
      Great store
      So far, I have enjoyed my shopping experience at Home Depot. The organization of products/items make easier my shopping experience.
      by
        Associate was very helpful and nice.
        Store was clean, associate was very helpful and nice. Will visit again.
        by
          • Recommended
          All the people that helped me were very nice and knowledgeable.
          Store was very clean and I had lots of help The man that delivered the order was very helpfull
          by
          • Verified Purchase
          • Recommended
          Saved my back!
          The folks in the garden department were very helpful in getting my mulch loaded. Thank you for being cheerful and hard working.
          by
            • Recommended
            Always a great experience
            Always a great experience shopping here. From the sales associates, cashier s and customer service
            by
            • DIY
            home depot specials
            the things that I needed were available, the store was clean and neet. I enjoyed the time shopping.
            by
              • Recommended
              Great store experience
              Always friendly associates. For this reason I like to shop this Store over Lowe's. Associates very helpful.
              by
                • Recommended
                Great Sales Associate
                While I was not able to get the product I wanted in the color I needed, the Sales Associate-Brent was absolutely amazing. He went above and beyond to try to make us happy and was easy to talk with. I would recommend this store just on the experience we had with Brent.
                by
                • DIY
                • Recommended
                Stoe Experience
                This store had great customer service and is very clean.
                by
                • Pro
                • Recommended
                Very Clean and Professional Sales People
                Was in very quickly and out with the stuff I needed. Sales people greeted me and helped me from the get go.
                by
                • Pro
                • Recommended
                Honor thy coupon
                I made a purchase this morning and forgot to present my 10% off coupon. I returned to the store later in the day and asked the associate if she would honor the 10% coupon from the earlier purchase. To my delight the associate gave me the refund, no hassles. I was pleased. Feeling like I had some found money, I used some of my refund to by a ticket for the $235 million Mega Millions jackpot. Hopefully you will see me on the evening new collecting my millions.
                by
                  • Recommended
                  Great store experience
                  Friendly and helpful staff, will come back again!!
                  by
                  • DIY
                  • Recommended
                  great store experience
                  the store is very easy to find things and they have great customer services
                  by
                    • Recommended
                    Solid store expierence
                    I needed to find something a little hard to find but an associate helped and I bought it. Thats what a store is supposed to do. They were also nice.
                    by
                      • Recommended
                      great store
                      lots of beautiful plants ! workers ther are friendly and helpful !
                      by
                      • DIY
                      • Recommended
                      Nice people great store
                      Clean store very helpful people. Bought a John Deere Riding Mower
                      by
                        • Recommended
                        Shopping at Home Depot
                        Our experience at Home Depot was very enjoyable. We weren't shadowed or bothered by the service people and when we needed to ask a question, there wasn't a delay or anything finding someone. The checkout person (Wendy) was very helpful and knowledgeable. It made to overall experience much better and we ended up purchasing other things that we needed but didn't come in for because of the great prices.
                        by
                        • DIY
                        • Recommended
                        Winston Salem, NC University Pkwy Store
                        I love everything about this store. Items are easy to find and if I ever do need something I cannot locate, a Home Depot Associate is always ready and willing to help me, usually before I even realize I need help. I have never been in the University Pkwy store and thought it was messy, even at Christmas, when things get very hectic. I also appreciate the Military Discount with NO hassle. My husband has his ID ready for them to check, they thank him for his service to our Country and we get a wonderful 10% discount. I tell everyone to come to Home Depot!
                        by
                        • DIY
                        • Recommended
                        Turn Air on
                        I visit this store often,it is always Hot in the store, I end up leaving before I can get everything that I need. If yall would cut the air contine on it would help out a lot.
                        by
                          • Recommended
                          Great store, sometime it is hard to find someone to help me because of my disability
                          The store was clean, sometimes I have trouble getting help loading items into my cart and vehicle due to my disability. Most of the time, the employees are willing to help.
                          by
                            • Recommended
                            Showing 1-30 of 527 reviews

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