Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Dec 8, 2016
good
good
by
Verified Purchase
Recommended
Nov 29, 2016
Ron was amazing, very helpful and very friendly. I love this store.
Ron was amazing, very helpful and very friendly. I love this store.
by
Verified Purchase
Recommended
Nov 16, 2016
Friendly cashier, well labeled, fair prices, everything I need in a shopping experience.
Friendly cashier, well labeled, fair prices, everything I need in a shopping experience.
by
Verified Purchase
Recommended
Nov 8, 2016
store well organized, great employees
store well organized, great employees
by
Verified Purchase
Recommended
Oct 31, 2016
excellent
excellent
by
Verified Purchase
Recommended
Oct 26, 2016
Best store
friendly store - GREAT Manager- Need more cashiers and help in the garden area
by
Pro
Verified Purchase
Recommended
Oct 14, 2016
Wow, what a pleasant surprise!
I went to the closest store first. I was a Lowes, but I was ignored by several people when I tried to get any help or find a handicap cart. So I googled Home Depot and went to the Woodland Hills, CA store hoping it would be a little better. I was pleasantly surprised to find several fully charged carts at the entrance. I got one and proceeded to the flooring department where I was helped by Judd who was fantastice! He got me scheduled for a flooring measurement appt and helped me get a credit card for $5,000 credit. He gave me a $25 coupon. He also helped me save money by suggesting and cutting some cut to order blinds. The cashier was nice & also the guy who helped me to my car with my blinds and was very sweet even though I did not have any cash to give him a tip. What a completely different experience than at your competitor. Keep up the good work. My only suggestion for improvement would be to make the tags easier to read from a distance for us people who cant see tiny shelf tags and maybe work on making the store easier to find things.
by
Verified Purchase
Recommended
Sep 29, 2016
Super customer service department
Nothing worse than finding a store that lets the computers tell them what they can do. This store has a real asset in Maxine at their customer service department. She did the (almost unheard of) thing where she acts like a human, listens to the customers, and actually helps them. A manager like that is not one you want to lose. Otherwise, customers just go elsewhere when they are treated like numbers.
by
Pro
Verified Purchase
Recommended
Sep 25, 2016
Great customer service
I've been here three times and each time has been a great experience!
by
Verified Purchase
Recommended
Aug 31, 2016
Epic customer service
Brendan is the definition of a great employee. Great knowledge in his own department. Decent knowledge in other departments. He is my go to guy at home depot
by
Recommended
Aug 31, 2016
Excellent Customer Service
Brendan, in plumbing, exceptional employee and went way above and beyond helping me
by
Recommended
Aug 18, 2016
Store is friendly with good customer service
employees were very helpful, store was clean and checkout was brief.
by
DIY
Verified Purchase
Recommended
Aug 8, 2016
Home Depot is the place to shop
The store was clean and we are rehabbing a house and have been to HD at least 2 times a day for the last month. Always enjoy are shopping experience.
by
Verified Purchase
Recommended
Jul 29, 2016
Kirsi in Doors/Windows is beyond awesome. Very very knowledgable and helpful. Thank you.
Kirsi treats customers like they are dealing with a contractor. She knows what she is talking about. She is helpful, polite and professional. She has a wonderful attitude and does not try to "sell" she actually assists and finds exactly what you are looking for. She is a true asset to Home Depot.
by
Verified Purchase
Recommended
Jul 5, 2016
Rude employees
They must have the rudest cashiers. They probably don't pay well.
by
Jun 23, 2016
Home Depot Experience
I enjoy shopping at this store. The people are nice, helpful, and knowledgeable.
by
Pro
Verified Purchase
Recommended
Jun 22, 2016
Great Store
I like this store. It's really close to my work (and not too far from home). The staff is friendly and helpful. It's never that busy, but that could be because I usually go there on weekdays. I'm currently remodeling so I'm there more often than normal. It's made me more aware of how well the store is managed. A good example of the employees: I needed spray paint and asked an employee in the paint dept which aisle it was on. Another employee followed me over (probably because the cans are locked up) and offered assistance which I needed as I was painting metal patio chairs. He asked a few questions and then recommended the best product (and it wasn't the most expensive). I was back in my car in about 10 minutes (partly thanks to self-checkout).
by
Verified Purchase
Recommended
Jun 12, 2016
Great Customer Service
The customer service in my experience was exceptional. I felt very well taken care of and I applaud the workers that helped me out. I am not use to coming into home improvement stores and yet they answered my questions and helped me find the things I needed.
by
Verified Purchase
Recommended
Jun 12, 2016
Getting better
once you get someone to help they are extremely helpful
by
DIY
Verified Purchase
Recommended
May 27, 2016
good experience
The paint department employee was very knowledgeable about both paint and stain. The cashier was both helpful and pleasant.
by
DIY
Verified Purchase
Recommended
May 23, 2016
Great employees at this store
This store has a good layout and there are always knowledgeable people who are friendly and eager to help.
by
Verified Purchase
Recommended
May 13, 2016
Good Consumer Friendly Store
Not enough associates, but those who were there were helpful. Good display of products
by
DIY
Verified Purchase
Recommended
Apr 19, 2016
Clean and Neat Store
I have been shopping at home depots for over 20 years and this particular store is very clean and organized
by
Verified Purchase
Recommended
Apr 18, 2016
ive have been in the trades for 40 years and no one tops home depot they just saved me quite a bit of money this week
I came in looking for a grease gun to service my wood chipper i thought i would need an industrial grade for it is a good sized machine but instead the fella who was helping me directs me to a 10 dollar grease gun i was shocked so i bought a 11 dollar pack of refills what a great day in the neighborhood thanks home depot
by
Pro
Verified Purchase
Recommended
Apr 4, 2016
Great Experience with Customer Service in Carpets
Have been utilizing this Home Depot Store for over 15 years now since I have lived in my current home. Always have a great experience, store is always clean, associates are always helpful and I always try to make sure I use this specific Home Depot for any of my home improvements or maintenance needs.
by
DIY
Verified Purchase
Recommended
Feb 4, 2016
Great customer service!
Super friendly and helpful at this location. Thanks for the help!
by
DIY
Recommended
Feb 2, 2016
Great people
I found exactly what I needed with the help of a nice young man, and the cashier was a joy - friendly, yet professional, all the while efficiently moving the line of customers quickly through their purchases.
by
DIY
Recommended
Feb 2, 2016
great store experience
The store was clean and easy access available to the item needed
by
Pro
Recommended
Feb 2, 2016
great store experience
store clean and well organized, employees helpful, friendly, knowledgeable and courteous.
by
Pro
Recommended
Jan 29, 2016
Anthony's help
The reason I am writing this is because of an employee named Anthony he deserves acknowledgement for his excellent service he actually gave me service that can help me with my upcoming open heart surgery. I hope he gets the acknowledgment he deserves a excellent employee thanks Rich Rocco thanks rich Rocco's