2.8 cu. ft. Capacity Portable Washer with Stainless Steel Basket

A:  Hi - Thank you for reaching out to us with this great question. The GNW128PSMWW model is designed for connection to your sink using the unicouple connector included with the washer. It is not designed to be converted to stationary using regular water inlet hose hookups. We apologize if this causes you any inconvenience. Kind regards - Vikki@GEA

A:  Hi there - We appreciate your interest in our washer. This washer comes with a unicouple hose and sink adapter, allowing for a one-faucet connection, like at a sink. The faucet must have a removable aerator. We recommend viewing page 16 of the Installation Guide here: https://images.thdstatic.com/catalog/pdfImages/e0/e0d6376c-7159-4696-a24c-8c2b074c2cf9.pdf. -- We hope this helps! Let us know if you need anything; we're always glad to help. -Shayla@GEA

A:  Hey there - We regret to hear that your washing machine isn't starting. We understand how important it is to get this resolved. We encourage you to try the troubleshooting tips, which includes unplugging your unit for 2 minutes and then plugging it back in. You can view the rest of the tips on page 19 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/e0/e0d6376c-7159-4696-a24c-8c2b074c2cf9.pdf. If these tips do not work, you will need to schedule service by calling 1-800-432-2737. Reach out to us on social media if you have additional questions. All our best. -Kacie@GEA

A:  Hey there - We regret to hear that your washing machine has been making this loud creaking/clicking noise when it's running. We understand how concerning this must be. We strongly encourage you to schedule service. You can do so by calling our GE Consumer Service at 1-800-432-2737. One of our technicians would be glad to get your unit working as it should. Know that you can reach out to us on social media or our GE Appliances website if you have additional questions. Kind regards. -Kacie@GEA