Keep your backyard protected from the sun with this Hampton Bay 11-ft. aluminum and steel Cantilever patio umbrella. You can set it up quickly with the crank lift system. Solar-powered LED lights let you see at night. For lasting use, it offers a rust-resistant steel pole and a fade-resistant polyester canopy.
Durable aluminum and steel frame construction
UV-protected Olefin fabric fights fading
A crank-lift system makes placement simple
Solar-powered LEDs illuminate your nighttime barbecues
Patio umbrella measures 113 in. Height when assembled; Assembled Length/Depth 141 in., Width 126.75
Vented canopy
Must use 220 lbs. of play sand in the base (sold separately)
Clean with warm water, mild soap and soft cloth
Two-year limited warranty
Slide the handle to position the canopy to block out the sun
Rib Material-Steel/Aluminum
If lights flicker, the battery is low. Turn power off on the rib and move umbrella to sun for charging. Keep power switch OFF when umbrella is not in use. Solar receiver will not recharge unless the power switch is in the OFF position.
Q:I need to purchase another umbrella cloth. Mine has rotted from the sun and torn from the wind How do I do that?
by|Nov 24, 2023
1 Answer
Answer This Question
A: Hello Yolanda, thank you for your inquiry. You can purchase a replacement canopy with Home Depot. You can reach out to your local Home Depot or you can call the Home Depot Customer Care Services at 1-800-430-3376. They are available 7 days a week from 6 a.m. to 2 a.m. EST. They can either answer your specific question or transfer you to someone who can. I hope that this information has answered your question completely.
by|Nov 28, 2023
Q:What Umbrella cover fits this
by|Nov 12, 2023
1 Answer
Answer This Question
A: Hello Egilaw, thank you for considering protecting your Cantilever Solar LED Offset Outdoor Umbrella. Unfortunately, we do not manufacture the protective covers. However, you can compare the size of the covers you need to the dimensions on the product page website. We suggest you order a little bit larger so that you can be sure to cover the umbrella completely. You can always reach out to your local Home Depot Specialist for help with this or you can call the Home Depot Customer Care Services at 1-800-430-3376. They are available 7 days a week from 6 a.m. to 2 a.m. EST. They can either answer your question or transfer you to someone who can. I hope this information helps you find the just the right cover for your umbrella.
by|Nov 13, 2023
Q:Size of box
by|Nov 11, 2023
1 Answer
Answer This Question
A: Hi Steve, thank you for your inquiry regarding the shipping box for the Hampton Bay 11ft. Cantilever Aluminum and Steel Solar LED Offset Umbrella. This umbrella comes in one box and the dimensions for the box are the following in inches: L87.63in x W18.125in. x H7.25in. The weight of the box is 79.9lbs. I hope that I have answered your question completely.
by|Nov 13, 2023
Q:What is the clearance under the umbrella
by|Nov 6, 2023
1 Answer
Answer This Question
A: Hello RobC, thank you for your inquiry for the Hampton Bay 11ft. Aluminum and Steel Cantilever Solar LED Offset Outdoor Umbrella. The canopy's height at the tallest edge of the rib measured from the ground is 85.82 inches tall. The distance from the ground to the lowest part of the canopy is 77.16 inches tall. These are all measurements from a fully opened umbrella. If our answer did not fully answer your question, you can contact us at (866) 602-1800 for further clarification.
by|Nov 6, 2023
Showing 1-4 of 1,034
Customer Reviews
4.4 out of 5
(5,360)
4.4
out of 5,360 reviews
73% recommend this product
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Showing 1-10 of 5,360 reviews
Oct 2, 2023
Dangerous damages and no replacement parts
Within a few months of purchase, came outside to see the umbrella main support bent in half nearly sheared right off hanging over my patio railing. Since warranty does not cover structural damage due to "weather" for an umbrella. (How else is going to cause structural damage!!??) . The umbrella was in closed position and strap secured but seems velcro strap cant be depended on. They don't offer replacement parts even for sale so now have a useless product simply due to single support piece bent.
by
Response from Product ManufacturerOct 3, 2023
Hello Andrew, thank you for sharing your concerns with us. We are deeply concerned to read that you had such an upsetting experience and we sincerely apologize on behalf of the customer service providers for your inconvenience. We would like to have the opportunity to help you resolve this issue in a timely manner. We will have one of our customer service representatives contact you, so that we may hope to resolve this issue. For any questions or concerns, please give us a call at (866) 602-1800. But we appreciate your feedback. We hope to have the opportunity to restore your faith in our products and serve you again to change your perception of our products.
1 found this review helpful
Sep 1, 2023
Dangerous if not secured properly
Loved the umbrella for the exactly 91 days since purchased until this happened. It was closed and full retracted but strap seemed to come un done and the main support sheared nearly in half.
by
Response from Product ManufacturerSep 5, 2023
Hello Andrew, thank you for writing this review and letting us know about this issue. We are sorry to hear that the product did not meet your expectations. We would like to offer to help you resolve the issue; however, if you are considering an alternative and if you purchased it recently, please note that with Home Depot, there is an after-purchase 90-day store warranty, in which you may either get a full refund or store exchange at your local Home Depot store by visiting their customer service care; you can also contact them and arrange a pick-up at your residence for your convenience. For any questions, comments, or concerns, you can give us a call at (866) 602-1800.
Aug 10, 2023
Not worth purchasing
Had this umbrella for two years now. Just noticed the fabric tearing at the end of several of the ribs. Upon inspection it's clear that it is dry rotting. I live in Arizona so it is obviously hot in the summer but the umbrella only gets morning sun and I have followed all care and maintenance instructions since purchase. Closed during winter months. It is now just past warranty period (figures) which is only 2 years on frame and fabric. No other issues other than cheap fabric. Can't see how an outdoor item only lasts 2 years outdoors. Wish I had known about the warranty prior to purchase. Would have spent that money on different umbrella.
by
Response from Product ManufacturerAug 14, 2023
Hello Disappointed, thank you for your detailed review. I am sorry to hear about the fabric on your 11ft. Cantilever Outdoor Umbrella. Our goal is to provide quality products and a service that exceeds any expectations. Please contact us at (866) 602-1800 Monday thru Friday from 8 a.m. to 5 p.m. PST. We would like to provide our utmost support to ensure your satisfaction with product you purchased.
Jul 29, 2023
Useless Umbrella “Sculpture”
The addition of this umbrella to our pool deck is an extreme disappointment. Will never purchase another. Cord broke and for the price of this umbrella you might think it can be repaired but not the case. Have contacted tech support via chat and the store where purchased and checked all the online possible umbrella repair videos. New cord will not feed to the hand crank mechanism to open the umbrella. We will probably have to pay to get someone to haul it away. Poor Quality. Do Not Purchase!
by
Response from Product ManufacturerJul 31, 2023
Hello Able, thank you for sharing your concerns with us. We are deeply concerned to read that you had such an upsetting experience and we sincerely apologize on behalf of the customer service providers for your inconvenience. We would like to have the opportunity to help you resolve this issue in a timely manner. We will have one of our customer service representatives contact you, so that we may hope to resolve this issue. For any questions or concerns, please give us a call at (866) 602-1800. But we appreciate your feedback. We hope to have the opportunity to restore your faith in our products and serve you again to change your perception of our products.
2 found this review helpful
Jul 15, 2023
200 lbs is marginal at best
The unit went together easy, but because of the large sail area it has tipped over once and almost a second time. We have to secure with a second canopy line. We package it and store inside during the winter months so there’s virtually no fading. We also grease and cover the foundation tube with plastic, no rust. Still going after 4 seasons.
by
Recommended
1 found this review helpful
Jul 15, 2023
It cannot stand the elements
The base will soon rot (a year of so make sure you isolate it).The cover will not enclose the the X shape base from the bottom so as you can expect, rain or garden hose water will be in touch with it.
by
Response from Product ManufacturerJul 18, 2023
Hello Theoutdoorguy, thank you for taking the time to share your experience with us. It is in our best interest to ensure our customer’s satisfaction. As stated in your review, however, it is apparent that you were not satisfied with our product, and we deeply regret this occurrence. We apologize for your inconvenience. Please contact us at (866) 602-1800 to discuss your experience further, so that we may help you.
Jul 13, 2023
Love this umbrella! Nice shade and sturdy!
A little tricky to assemble but did it fairly quickly
by
Verified Purchase
Jul 3, 2023
Easy to set up. Sturdy and nice.
by
Verified Purchase
Jun 30, 2023
Rusted Base
Bought this a few years ago and this year when we went to open the umbrella we realized that the base was rusted to the point that it would not continue to hold the umbrella pole. Unfortunately the rest of the umbrella was in great shape. A bit disappointed and not to excited about having to replace it in such a short amount of time.
by
Response from Product ManufacturerJun 30, 2023
Hello Jenna, thank you for taking the time to write this review. We appreciate and want to thank you for sharing your concerns with us. We are extremely disappointed to read that you had such an upsetting experience and we sincerely apologize for any inconveniences you had with the product. We would like to have the opportunity to help resolve any issues that you are having with umbrella, to ensure that you are satisfied with the product but most of all able to enjoy using it. We will have one of our customer service representatives contact you. For any questions or concerns, please give us a call at (866) 602-1800. We hope to have the opportunity to restore your faith in our products and serve you again to change your perception of our products.
1 found this review helpful
Jun 28, 2023
Returned
Stitching began to fail within first 30 days. Nice little hole appeared. 🤬🤬🤬 Glad I noticed while I was still within the return period.
by
Response from Product ManufacturerJun 28, 2023
Dear Disappointed, thank you for taking your time to share your experience with us. I read in your review that the product did not meet your expectations and that you plan on or have returned the product. I apologize for this concerning issue that you encountered and I hope to have the opportunity to serve you for any future purchases.
1 found this review helpful
Showing 1-10 of 5,360 reviews
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Keep your backyard protected from the sun with this Hampton Bay 8-ft. aluminum and steel square patio umbrella. You can set it up quickly with the crank lift system, and the manual tilt allows easy adjustment. For lasting use, it offers a rust-resistant aluminum pole and a fade-resistant polyester canopy.
Add soothing shade to your outdoor space with this Hampton Bay offset cantilever umbrella. An included stand offers stability for placement on your deck or patio, and the expansive coverage area keeps your guests cool. The polyester-olefin canopy provides resistance to fading and the elements for lasting beauty. This umbrella boasts a vibrant chili red color for a bold look. With a manual tilt function and a crank lift system, this Hampton Bay offset cantilever umbrella allows for easy setup and adjustments. Slide arm offers infinite adjustment of the canopy angle.