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Internet # 207024865

Model # WM9500HKA

Store SKU # 1002215160

Store SO SKU #1002215160

SIGNATURE 5.8 Cu. Ft. SMART Front Load Washer in Black Stainless Steel with TurboWash and Steam

$1698.00
$1999.00
Save $301.00 (15%)
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$undefined.00/mo** suggested payments with months** financingApply Now
  • Mega capacity washer fits king-size comforter & bedding in 1 load
  • Pairs best with LG Electric DLEX9500K or Gas DLGX9501K Dryer(s)
  • Save up to 30 minutes per load with new LG TurboWash Technology
  • View More Details

Product Details

Woman in bright, modern laundry room loads a white comforter into an LG front load washer thatÕs part of a washer and dryer set

Mega 5.8 cu. ft. Capacity

Do more laundry in fewer loads. That's time saved and sore backs avoided.

Sporty dad holds a dirty soccer uniform up to his son while they stand in front of the LG TWINWash with the LG SideKick Pedestal Washer

WiFi- Enabled

Access key LG washer features remotely using SmartThinQ technology. Compatible with Google Home and Amazon Alexa.

3 Steps to Success

LG SideKick Compatible

Complete the TWINWash system by adding the LG SideKick pedestal washer and tackle two loads at once.

A product shot of an LG front load washer on a white background with the title TurboWash over a red banner

TurboWash Technology

Give big loads the same great clean, while cutting your wash time by up to 30 minutes.

Top down view of a woman's arm opening up an LG washing machine with 10 Year Warranty sticker visible

10-Year Limited Warranty

Rely on your LG washer with a 10-year limited warranty on the Direct Drive Motor.

Close up of a womanÕs hand on the stylish, innovative knob of an LG washing machine, selecting a cycle

Stylish Design and Innovation

On-Door control panel is integrated into the door, the sleek new control panel adds to this washer's distinctive good looks.

About This Product

Divide and Conquer. This LG washer is twin wash compatible, which means you can add the ingenious LG Sidekick pedestal washer to tackle two loads of laundry-both large and small-all at the same time. Now you can divide and conquer your laundry and whatever messy moment's life throws at you.

Highlights

  • LG Reliability just got better - Get a Free extra year warranty (up to $185 value) with purchase with our ThinQ offer*
  • Contoured front door is elevated and angled by an extra 6° tilt for improved ease of loading and unloading
  • Integrated into the door, the sleek new control panel has a shock-resistant urethane coating; features like our dual LED display indicators and intuitive dial-a-cycle controls help you find the right setting every time
  • Turbowash technology features powerful high-pressure nozzles save up to 30 minutes per load - without shortcutting cleaning performance, even on larger loads
  • With the largest capacity washer in its class at 5.2 cu. ft., now you can wash a king size comforter and full set of bedding in a single load
  • Steam technology gently but powerfully penetrates fabrics to virtually eliminate dirt, odors and wrinkles
  • Detergent tray has a full-width lid on top that preserves the washer's elegant lines when closed, but easily slides back to offer access to the 4 tray dispenser; the recessed design and catch tray also help keep detergent and bleach from hitting the floor
  • Because the direct drive motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty
  • ENERGY star most efficient for 2015; this LG washer has been awarded the ENERGY star most efficient mark in 2015; products that are recognized as the most efficient of ENERGY star in 2015 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. environmental protection agency
  • Monitor your laundry remotely with an ingenious smartphone app that allows you to stop or check the status of your running wash anytime, anywhere
  • NFC tag-on technology lets you download new cycles directly from your smartphone - from 1-touch cycle options to instant solutions to your troubleshooting questions; simply download the app, select your new cycle and touch, or 'tag' your LG appliance to download your selection
  • Each wash cycle combines up to 6 different wash motions to provide a revolutionary cleaning experience with 6motion technology
  • Allergiene cycle uses the power of steam to gently remove over 95% of pet dander allergens from even the most delicate fabrics
  • smartdiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, inconvenient service calls
  • Coldwash technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance
  • Truebalance anti-vibration system is designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house - even if it's on another floor
  • When you need clean clothes fast, LG's Speedwash cycle can have small loads clean and fresh in just 15 minutes
  • Senseclean system automatically sets the water level and wash time for each load based on the weight
  • Extra wide door opening (15% larger than typical openings) means this washer is easier to load and unload. All compatible LG washers, dryer, sidekick pedestal washers, and laundry pedestals sold separately
  • Monitor your laundry remotely conveniently from your smartphone; with SmartThinQ you can receive notifications when the detergent tank is empty, download specialized wash cycles, track the amount of water and electricity used and stop or check the status of your wash anytime, anywhere
  • ThinQ Care, now within the ThinQ app - get proactive smart alerts delivered right to your smartphone to help you understand your appliance needs, avoid any potential problems, and keep your LG appliances running at their best for years on end
  • Click here to shop for more LG Signature products
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 207024865

Model # WM9500HKA

Store SKU # 1002215160

Store SO SKU #1002215160

Specifications

Dimensions: H 41.19 in, W 29.63 in, D 34.06 in

Dimensions

Capacity - Washer (cu. ft.)

5.8

Depth With Door Open 90 Degrees (in.)

56.94 in

Door Opening Height (In.)

42.125

Door Opening Width (In.)

42.125

Product Depth (in.)

34.06 in

Product Height (in.)

41.19 in

Product Width (in.)

29.63 in

Details

Amperage (A)

10 A

Appliance Category

Washer

Appliance Series

LG SIGNATURE

Appliance Type

Front Load Washer

Color/Finish

Black Stainless

Color/Finish Family

Black Stainless Steel

Control Type

LED

Door Material

Glass

Door Shape

Square Door

Door Style

Left Swing

Energy Consumption (kWh/year)

120

Energy Efficiency Tier Rating

Tier III

Hardware Color/Finish

None

Hardware Color/Finish Family

None

Hub Required

No hub connection available

Included

Hoses, Power Cord

Maximum Spin Speed (RPM)

1300

Number of Rinse Cycles

2

Number of Rinse Temperatures

1

Number of Wash Cycles

14

Number of Wash Speeds

5

Number of Wash Temperatures

5

Pedestal Model#

WDP5K, WD205CK

Power Options

Touch

Product Weight (lb.)

239 lb

Remote Access

Remote Access

Requires Hub?

No Hub Required

Returnable

Non-Returnable

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Stackable

Not Stackable

Stacking Kit Model#

None

Steam Function

Steam

Voice Control Hub Required

No Hub Required for Voice Control

Voltage (volts)

120

Wash Cycles

Active Wear, Allergen, Bedding, Cold, Cotton, Delicates, Extra Rinse, Heavy Duty, Knits, Permanent Press, Prewash, Rinse & Spin, Sanitize, Soak, Speed Wash, Towels and Sheets, Tub Clean, Whites

Washer Dispensers

Bleach, Detergent Packs, Fabric Softener, Prewash Detergent

Washer Features

Add Garment (pause), Anti Vibration, Control Lock, Cycle Status Indicator, Delay Start, Door Window, End-Of-Cycle Signal, High-Efficiency Detergent Required, Interior Light, Soft Close Lid, Water Heater, Wi-Fi Enabled

Washer Tub/Drum Material

Stainless Steel Drum

Works With

Alexa, Google, Homey, SmartThinQ

Warranty / Certifications

Certifications and Listings

Energy Star, UL Listed

Manufacturer Warranty

1 Year Parts Labor, 10 Years on Direct Drive Motor, Lifetime on Stainless Steel Drum

Questions & Answers

133Questions
caret
Q:Does the WM9500HKA have a spin ony cycle? If not, can it be programmed or dowloaded?
by|Sep 4, 2024
1 Answer
Answer This Question

A:  Hey there. This LG washer model does not have a spin-only cycle. However, you can download many other cycles that can help you optimize your rinsing cycles, such as extra spin and drain and spin cycles. Check out these cycles and downloads here: https://www.lg.com/us/support/help-library/lg-washer-front-load-washing-machine-cycles-and-options--1337797444134. ​For more questions, private message us on social media @LGUSSupport. We're just a DM away! ^David

by|Sep 4, 2024
    caret
    Q:Is this washer 5.2 or 5.8 cuft?
    by|Sep 2, 2024
    1 Answer
    Answer This Question

    A:  Hi there! The Model # WM9500HKA washer has a capacity of 5.8 cubic feet. This larger capacity allows for more efficient washing of larger loads. If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to provide additional information and support. We appreciate your patience. —Renzo

    by|Sep 2, 2024
      caret
      Q:Will it fit on top of 29” lg pedestal? What model number pedestals will this fit on?
      by|Aug 31, 2024
      1 Answer
      Answer This Question

      A:  Hi there! Thank you for your review regarding the WM9500HKA. The WM9500HKA washer is compatible with LG pedestals, but it's essential to ensure that the pedestal matches the specific model of your washer. For the WM9500HKA, you would typically use LG pedestals that are designed to fit large capacity front-load washers. The 29” LG pedestal is generally compatible, but it’s crucial to verify that the pedestal model you have or plan to purchase is designed for your washer model. Models such as the WDP6W pedestal are commonly used with this type of washer. To ensure a proper fit, please check the dimensions and compatibility information in your washer’s installation manual or consult with an LG retailer. If you need further assistance or have more questions, please send us a private message on Social Media @LGUSSupport. Our team is here to help you find the right pedestal and ensure everything fits perfectly. We appreciate your patience and look forward to assisting you. —Avril

      by|Sep 3, 2024
        caret
        Q:does this come in white color
        by|Aug 29, 2024
        1 Answer
        Answer This Question

        A:  Hey George! We'd be happy to help you out with this question! The LG SIGNATURE WM9500HKA Front Load Washer is only available in Black Stainless Steel. For more questions, don’t hesitate to reach out to our media @LGUSSupport. We’re always here to assist! ^Joslyn

        by|Aug 29, 2024
          Showing 1-4 of 133

          Customer Reviews

          4.4 out of 5

          • 4.4 out of 284 reviews
          • 82% recommend this product
          Filter by:
          Showing 1-10 of 284 reviews
          Most Efficient and Clean Washer
          [This review was collected as part of a promotion.] I am happy with this product for the most part. I was so fed up with the other washers I had. They would not wash my clothes. I would run so many loads and waste so much water for them to never wash. My clothes were always smelling stinky and sweaty like they didn't even get washed. I was extremely fed uo and upset for a very long time. It was too long I was feeling very upset and insecure about my hygiene to no fault of my own. I finally decided to splurge on this very nice Washer that I only got because it was top-rated by energy Star. Money was also a concern of mine and even though this washer was expensive by all standards it was also the most energy efficient one I saw on there and the ONLY one that was the most efficient on water usage. The reason why I'm giving it a 4 stars is because there were times where it has reminded me of the old washers that not only didn't wash my clothes but also would literally bounce around side to side when doing a spin to the point it wouldn't spin and I had times where the tub would load full of water then just empty itself and stop cycle altogether. I have horror stories with those washers. Anyway, this washer I had heard banging around and I was wondering why. I couldn't really think of a good reason why it would be doing this. It's only happened a couple of times and the fullest load I did when I heard these noises was I believe when I put 4 standard size pillows in there. I still felt confused just as I did with the old washers. I didn't understand why it would be banging around. I strongly don't like when washers do that because of the sound but I don't like it when they malfunction and/or don't do what they're supposed to do ever. It makes me think that it is a 'shot' product and wasn't meant to be put out for sale in the market. Anyway, I still am going to keep this washer for as long as I can and I hope I don't keep having that problem with it! (It doesn't happen very often at all. Out of the 35+ loads I've done with it already it probably only happened maybe 5 times.) I'd like to add that my clothes smelt so bad after having all of those washes that seemed to just make the smell problem in my clothes worse and after running loads with them in this washer it took away the smell completely. I was so happy.
          by
            Waste of money
            The worst washer , had this washer for over 2years and third time with same issues .. Doesn’t drain!!!
            by
            Response from LGJul 17, 2024
            Hi there. Thank you for reaching us. We're so sorry to hear that your LG WM9500HKA washer has been giving you trouble for over two years, specifically with the issue of not draining properly. We can only imagine how frustrating it must be to deal with this problem repeatedly. First and foremost, We want to acknowledge your frustration and disappointment. It's unacceptable that you've experienced this issue not once, not twice, but three times. We understand how important it is to have a reliable washer that works efficiently, and we fell short of meeting your expectations. We want to assure you that we take this issue very seriously. We're committed to providing a washer that functions as expected, and we apologize for the inconvenience and stress caused by this recurring problem. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
              Leaked and Damaged Property
              I owned this washer for approximately 1 month. The washer worked fine for this period of time. After one month, during a wash, the machine leaked the entire contents of the washer directly out of the back of the machine and flooded both my laundry room and garage with approximately 1" of water. I spent a day cleaning my garage to mitigate water damage and am currently in the midst of dealing with "Customer Service." LG Customer care has been wildly helpful so far and has refused to go further than sending an email to their service providers. Any time you ask to speak to a manager, you are simply redirected back to beginning of the phone service menu. I'm attaching photos from the damage to the trim in my laundry room and garage. Unfortunately, I didn't take any photos while the flooding was occurring, so you can't see how deep the water was, only where it leached into the trim. We have a damage claim in, but LG hasn't even provided me a claim number and dodges the question when I cask about the claim.
              by
              Response from LG Digital Customer CareMay 30, 2024
              Hi, Mike. Thank you for taking the time to share your experience with us regarding the LG Washer (WM9500HKA) model. We're sorry to hear about your laundry room and garage flooded due to a leak from the machine. We strive to provide high-quality products that meet our customer's needs and expectations. We assure you that we will do everything we can to assist you in resolving this matter and compensating you for any damages incurred. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy LG
                • Recommended
                2 found this review helpful
                Stay away from washer and HD
                5 major repairs and counting. The machine is currently not operable due to a drainage issue, it’s 2 years old. We purchased the extended warranty. Home Depot’s extended warranty is through Allstate/SquareTrade. After machine breaks, Allstate determines if they approve a claim and will reimburse repairs. You first have to have a certified repair company provide an estimate. Home Depot will not help what so ever after your extended warranty expires either.
                by
                Response from LG Digital Customer CareMay 24, 2024
                Hi, there. Thank you for taking the time to share your experience with the LG Washer (WM9500HKA) model. We understand how disappointing having multiple repairs on a relatively new appliance can be, especially when you have purchased the extended warranty. We aim to offer good products and services. Your feedback is important to us; we'll use it to improve things for all our customers. If you need help, please reach out to us on social media at @LGUSSupport. ^Juvy LG
                  2 found this review helpful
                  Excellent Washer with lots of features
                  We have owned this LG Signature washer for a year. The unit has been reliable so far without any issues. I recommend the product. This unit is large and extremely heavy, so bringing it upstairs was difficult for the delivery team of two.
                  by
                  • Verified Purchase
                  My four feedbacks
                  [This review was collected as part of a promotion.] I’ve owned the washer for about a week now. Switched over from a top loading washer to this front loader. Here are a few items that I’d like to provide feedback on: * It’s very easy to accidentally touch the power button when the wash cycle has started if one is around the washer doing other things. * Wish there was a way to keep the LED light on for the entire wash cycle. * You have to be creative when washing pillows because the load becomes uneven. You will need to add other items in the washer to even up the load. * The light gray letters on the four dispensers are very difficult to see. Wish the letters were black or a darker color to easily see the detergent, bleach…etc markings.
                  by
                  Response from Customer CareNov 22, 2023
                  Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations Furthermore, we want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. ~Tanisha
                    Overall good
                    [This review was collected as part of a promotion.] We’ve had it for just over a year. It’s a great machine, but on month 13 the drain pump broke. It was not under warranty anymore, but LG did a one time courtesy of extending the warranty. Overall, if the thing had not broken in the first place it would be 5 stars.
                    by
                    • Verified Purchase
                    Excellent handling capability and well balancing.
                    [This review was collected as part of a promotion.] This is the second LG set we purchased for our family. We have this set for 3 months so far
                    by
                    • Verified Purchase
                    Nice upgrade
                    I have had this for almost 2 weeks, and so far, so good. I upgraded a decade-plus LG Grimm. Features are similar. I like the app that lets me know when laundry is done and gives tips for the laundry.
                    by
                    • Verified Purchase
                    Bought complete LG sig washer and dryer set
                    [This review was collected as part of a promotion.] Had start up trouble with washer and little washer bot bolting together. Dryer spewed raw gas on start up.
                    by
                    Response from Social MediaApr 19, 2022
                    We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
                    • Verified Purchase
                    Showing 1-10 of 284 reviews

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