27 in. 4.5 cu. ft. Capacity White Top Load Washing Machine with Vibration Reduction Technology+

in less than 4 months stopped working and show sign ( UP)

Interesting Home Depot never invited me to review. Probably because of the multiple calls I made asking to exchange this for a different washer. Unfortunately, they lied when I chatted online with them before the purchase when they said specifically that if there were any issues in the first 48 hours it is between the customer and Home Depot. NOT TRUE! They insist on involving the manufacturer which is a complete waste of time. Here are the issues. 1-Of four times so far, it twice balled up my set of king sheets into a giant ball which stops the cycle, meaning you have to babysit the machine and unwad soaking wet sheets. Never happened once in 20 years with my old Maytag. 2-Leaves water in the soap dispenser tray. And the tray does not come out, despite it saying in the manual that it does. The manual actually admits it leaves water! 3-No stopper on the lid so you have to carefully lift it so it doesn't bang your cabinets above the machine. 4-The spin cycle is so strong it creases wrinkles into your clothes due to the drum design. Really sorry I purchased and Home Depot will not accept a return.

Had it delivered and installed by Home Depot. It was white-glove experience. The guys were professional. They made sure the washer is fully functional before leaving. After completing a couple of wash cycles, I'd rate it as above average. Clothes wrung as expected as much as it could. Towels though seem to be slightly below average. There is also a strange chirping sound during the wash. I dont think it is a defect. It is not loud but just annoying. I guess it just me adjusting to this new technology after having a front loader the past 18 years and gotten used to its distinct sound. Pluses for me in buying this are the simplicity of the control panel and the sale price. The menu choices are not too complicated. I dont care about the extra bells and whistles, access through the app and mumbo jumbo of special settings that never end up using. I just want the basic options for Normal Wash, Hand wash, Just Rinse, Just drain, and Cancel a cycle. For those wondering, the washer came with a drain hose and power cord already installed. You will have to supply your own hot and cold water lines. If you dont have one, the delivery guys have extras that you'll end up paying for. I installed new hoses the night prior to the delivery. I have peace of mind buying the 5 year warranty on this. I dont trust all these new appliances. They dont build them the way they used to 20 years ago. As you can see on the picture, I still have my 18 year Whirlpool dryer next to this 2021 Samsung washer.

I love my Samsung washing machine it wash my clothes very clean than regular washer I love love this washing machine when my old dryer dies am going to get the Samsung dryer

Since the washer was new it has ripped our clothes.

just deleivered and hooked up in the house. my wife is very happy with this new washer. very quiet and large enough capacity for our family. samsung has been very reliable in all of its products so we will enjoy this washer for years to come. the controls are very easy to use and intuitive to understand. in short we are very happy with this purchace.

on dec. 19, 2020, the machine arrived. i did the install myself, per the manual that came with the washer.i then did the next step and leveled the machine front to back and side to side, using my 1ft. level. when i got the machine leveled, the tub was not anywhere near centered as shown in the book. i contacted customer support and they just kept referring me back to the book.

Purchashed this Samsung Washer/Dryer set around Black Friday. Over a full month later, both were installed and when i ran my first quick cycle load the next day, it made strange noises, didnt spin and received and error code 4C so the load couldnt be completed. 4 days after my call to Samsung Customer Service, I am still waiting for a technician call to schedule an appointment to look at the brand new machine that hasnt run a sinlge load and the earliest call i will get is at least a week after delivery. This makes me hesitate in buying any future Samsung appliance especially from Home Depot. I dont know if it was installed incorrectly or the product is defective but it’ll be nice to have a working washing machine again if that ever happens. Might want to think ttwice on one. Save yourself the frustration.

[This review was collected as part of a promotion.] This washer is pretty nifty. I love the glass top that allows you to peer inside. The washer automatically sets the water level to exactly the amount best suited for the size of the load which is super cool. So far the washer is very quiet, does not rattle at all and clothes come out clean. My only issues are that I am not a huge fan of the auto lock--I always am running back with a forgotten item and it is a pain to stop and resume. Also nowhere in the instructions does it say if you can use detergent pods. They don't really fit in the detergent dispenser which is disappointing. I called Samsung and they said pod detergents are fine but you need to throw them right in the drum and not in the detergent dispenser. The manual should really be updated to address that. The cycles seem really long compared to my old washer--usually over an hour! Otherwise, I am getting used to all the tech and it doing the 'thinking' for me. Recommend.

[This review was collected as part of a promotion.] I have a family of four including my 10 year old son and 8 year old daughter. I believe my daughter thinks she is a fashion model because I have never seen someone change outfits as many times a day as she does. We usually end up doing at least 2 loads of laundry a day, sometimes more on the weekend, so when it came time to replacing our very old washer and dryer we knew we needed one that was up to the task. The first thing I will mention that I love, is the size. Samsung has done a great job in offering a lot of space in a more compact design. My biggest complaint about whoever designs standard laundry rooms in houses is that they are not big enough, and the appliances usually stick out to the door and make it hard to maneuver around. This washing machine is slightly taller and skinnier than our old one so it fits our laundry room much better while providing more cubic space for clothes. The next thing that I truly appreciate is the noise level. It is basically non-existent. Our old washing machine sounded like a hurricane was fast approaching, the Samsung Washer is virtually silent. It also offers several great washing settings and an easy to use control system that makes getting our clothes cleaned properly every time simple and easy. I also appreciate the ability to be able to see into the washing machine which is something with a top loader that you don't think about until you have experienced it. My only semi-complaint would be that I was under the impression that the washer and dryer could be set up with the Samsung Smartthings App, but instead you have to download the Samsung Washer App and even there it is limited functionality. After spending a while on the phone with Samsung, so far we have not been able to actually connect the washing machine, but can use the diagnostic tool. At this point, we don't have any problems for me to verify that that service is working, but it appears to be. It would have been nice to control the washer via my phone & voice, but I guess that could be more of a novelty anyway and it doesn't take away from how much more convenient this washing machine makes my family's life.