27 in. 4.5 cu. ft. Capacity White Top Load Washing Machine with Vibration Reduction Technology+

Hi scootcha,

Thank you for reaching out to us and we are glad to know that you are using Samsung products. We understand how important washers are especially if we are doing some laundry during our busy schedules. We apologize for the inconvenience of the washer not draining and making a loud noise. We also want to apologize for the dishwasher not meeting your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.

I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

The washing machine displays an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/

The washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/

Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/

Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/

The dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/

You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144628254

Thank you for choosing Samsung. Have a great day.

-Trisha-

Hello Bonnie D Orona, Thank you for reaching out. We appreciate you informing us that your son's brand new white shirts and socks turned yellow after washing on your Samsung washer. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Attached are the links to the troubleshooting steps to try when laundry is stained or not clean after using your Samsung washer. https://www.samsung.com/us/support/troubleshooting/TSG01108628/ https://www.samsung.com/us/support/troubleshooting/TSG01108627/ I've also included a helpful link containing information about washing whites in your Samsung washer for reference. https://www.samsung.com/us/support/answer/ANS00034137/ Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144605891 -Angelica

Hello, I can definitely understand your frustration when you purchase a new washer and it doesn't meet your expectations. I would love to help resolve your concerns on the washer tearing up your laundry. Here is a link to a troubleshooting guide for your concern (https://bit.ly/3J9BNSw). If this does not help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143999748) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay

Hello Kiimb, I know how frustrating it can be when you purchase a washing machine and it does not meet your expectations. We are here to assist you with any questions or concerns that you may have with your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the water temperature (https://bit.ly/3nDygmX). For further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143907081) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

We are sorry to hear of the concern you expressed regarding your appliance. We are here to help you get the best performance out of your washing machine. The Ub error code is an unbalanced load error. I am including a helpful troubleshooting guide to assist you with the error code (https://bit.ly/2Qcq2o2). For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143225112) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena