6.0 Total cu. ft. High-Efficiency FlexWash Washer in Black Stainless

we previously had a samsung w&d that we loved until dryer died and with 4 young kids thought this would be the perfect upgrade. wrong. first, it has ruined multiple loads of clothing by not rinsing well enough(possibly) and leaving blue detergent stains all over the clothes. we had to throw away pretty much my daughter's entire wardrobe due to the staining. we started doing 5 rinses, changed our detergent, and quit softener completely but the flex strikes again and my daughters "big" christmas present, a very expensive pair of leggings and sweatshirt covered in blue stains. second, i put my daughter's cheerleading uniform and warm ups in the upper washer and it completely shredded them. we checked the washer to see if there was something sharp in there but nothing.

amazing washer machine, easy to used, and good looking machine. customer service is amazing, friendly and responsive. overall great experience.

it was working great - so nice having "2 machines in 1". the machine alerted us that it needed to "self clean". we ran it in self clean mode and as it was finishing, i heard a noise - the plastic cracked along the side. the machine continues to work, but the screen has a terrible crack through it. so disappointed. we haven't even had this machine for a year. i have been getting the run around from samsung's certified repair company and have been told that it isn't covered by the warranty even though the machine did it to itself. be warned!

i love the washer, we've had samsung for years and decided to get them again, but upgrade a bit with the flexwash option. it's worked great, then last week, i was doing a delicate load in the top and the inner lid glass shattered! this has never happened, but they are not fixing it. they are blaming us for the damage - they said it's my bras that broke this glass...ladies have you ever washed your bras and broken a glass lid with them? ya me neither....i hope they come around and fix this.

First off, I want to mention that some of the reviews here are for the previous model of this washer. You can see in the photos that some have physical buttons. The issues with this model don't seem to be as much of a problem with the newer model (which has touchscreen style sensor buttons). When it was first installed, it leaked out of the front. It took two weeks for samsung to send someone to repair it. I put puppy training pads underneath it for each wash though, and that was sufficient to manage the amount of water leaking so I could still do laundry while I waited for the repair technician. The washer is extremely quiet! It looks really nice and it does a good job cleaning. The top washer is a great feature, finally I can wash sports bras and bathing suit tops and have the insert pads stay in place. I read all these bad reviews about the top washer, so I've been careful to use a VERY small amount of HIGH EFFICIENCY style detergent. This is where some people have had issues. If you don't use HE detergent or if you use too much, it will foam too much. My washer came with a "pebble" for measuring detergent for use in the top washer. I fill this halfway and haven't had issues with suds overflowing and my clothes get perfectly clean. However, the seal seems quite tight, so the "overflow" issues from the suds in the top washer that many people here have experienced seem to be addressed in the newer model. Now, here is what I DO NOT like about this washer. -The measurements listed here are WRONG WRONG WRONG. I'm not sure if these are the dimensions for the old model or if they didn't include the extra inch the bubble style door adds to the front to back depth, but these did not fit in my laundry cave, despite taking thoughtful measurements to account for hoses and stuff. -You can't reverse the way the door swings open. Its fine if you can put the washer to the left of the dryer, but if you don't have that flexibility, its a bit annoying switching from washer to dryer with the door in the way. -It's a bit TOO water efficient. I've sat and watched and even after two rinses, sometimes there are still detergent suds (when using the bottom washer) left over. I use a small amount of detergent. The washer allows for you to set up to 5 rinse cycles per load, so this isn't a huge issue, but it would save some time if it just used enough water to rinse properly in the first place. -The app connectivity is worthless. There are no additional features or customization offered by the app, its literally just controlling the washer in the same way from your phone. This could be cool if you wanted to load up the washer when you leave for work and then start the load remotely a bit before you're due to get home. However, you have to press the "smartcare" button on the machine when you power it on for the app to work, so I haven't gotten the remote start to work (but I haven't tried more than once, could have been a fluke) -The settings are too rigid. Why can't I add an extra rinse when doing a delicate cycle in the top washer?? The button is there, but it won't allow you to add an extra rinse unless you are in "normal" mode. Why can't I use hot water during a delicate cycle? You don't know my life...Just let me use the washer how I want, don't restrict me from using available options just because they don't make sense. I thought the app might allow me to do things like this, but it does not. -The song it plays at the end of a cycle is too long. A simple beep or chime will do, I don't need to be serenaded for 30 seconds each time a wash is done. -The drum light doesn't stay on very long. This isn't a big deal I guess, but WHY??? Why can't I turn the lights on for an entire load? Is it really too much to ask for more than ~30 seconds of light? OVERALL This is a great washer! My clothes get really clean and I absolutely love the top washer. So far, I haven't had any issues, but time will tell. I do believe that the newer model may not have the problems associated with the previous one (maybe you should uhh separate the reviews? I almost didn't buy this thing due to reviews associated with a machine that I wasn't even considering buying). Most of my complaints are nit-picky, as long as this washer keeps working, it was a good purchase in my opinion. I'm glad I took the chance, despite the cautionary tales I read in the reviews here. FINAL GRADE: A-

Less than 3 months after buying whole electrical panel had to be replaced. I was 2 weeks with no washer. Mother of 5. You can imagine, not happy. So that was the first time. Second time washer stop working was about 6 months after first time. 5 days no washer. Now I’m just our second year of having the washer two more times electrical panel issues. Now, out of warranty we got to pay out of pocket for this one. I WILL NEVER BUY ANOTHER APPLIANCE SAMSUNG. We planned to have our whole house Samsung. Not happening now. Beyond disappointed and we will never put this amount of money into a top of line washer again. As soon as this one breaks again. Inexpensive top loader we will purchase. Hoping my review can save some money, disappointment and headaches.

well what can i say? im ecstatic about my new purchase. the flex 6.0 is amazing. i took it to task it washes perfectly and fast not to mention. it looks great and its quiet. its extremely user friendly. this is not my first rodeo with samsung washers and dryers. i can say i had my previous set for 14 years model wf317/agg/xaa. and it went out on me. so right there told me right there i would be buying another samsung w/d. however this new washer is the business. it allows you to use the top washer and the lower washer at the same time in which it saved me so much time. its a well built product i must say. i see other reviews out here with some negative feed back. im sorry i can speak to that. my experience with my old w/d "reputation" was great. back again. just updated. good job

2 years and 3 months after purchase, it’s a loss! It needs FIVE parts totaling $1,200. Error codes galore, Mainly 1Lc1. Samsung, nor our local repair people can fix it. Labor would be close to $800. Pretty, but functional for less than a full year before I had to flip the breaker for 24 increments to reset the error codes, despite no actual drainage issues.

i cannot give you my full review since i'm only offered 200 characters... to sum it up, garbage. don't buy. less than 2 years and it's broken - $2000 down the drain.

Two years after purchasing this fine machine, I feel compelled to write a review to warn potential owners regarding likely repair costs. Almost exactly one year after it went out of manufacturer's warranty, and two years after purchase, the upper washing machine stopped working. When attempting to start a wash cycle, the upper machine displayed the error 1dC4 (the code indicating that the inner cover is not closed). When I checked on the Samsung customer "community forum", it was immediately apparent that there were other customers having the same problem. A Samsung representative on the forum was telling each customer who asked about this problem to contact them "offline". Offline, Samsung offered to pay for the service call but said that the customer would have to cover the cost of replacement parts. I soon discovered why: The problem is a small sensor switch built into the inner cover. The sensor switch failed but to replace it required replacing the entire cover at a cost of $179.00. This sensor switch failure completely disables the upper washing machine. Although this is clearly a defective switch that is failing for many customers, Samsung refuses to cover the expense involved in restoring the upper machine to working order. For this reason, I would advise extreme caution before purchasing this or any other Samsung product. When a consumer product is built with a defective part that renders it useless, I believe the manufacturer has an obligation to cover all repair expenses, whether in or out or warranty.