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Internet # 311290365

Model # RAC-WK1212ESCWR

Store SKU # 1004723556

12,000 BTU 115V Window Air Conditioner Cools 550 Sq. Ft. with Wi-Fi, Remote and ENERGY STAR in White

$419.00
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  • Smart control from your smartphone, Alexa or Google Assistant
  • Unique design with Touch Control
  • Energy Star rating for performance and efficiency
  • View More Details
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Product Details

About This Product

The Toshiba Smart Wi-Fi 12,000 BTU/h window air conditioner has the power to cool up to 550 sq. ft. with a sleek design, a unique touch control interface and a compact remote control. Smart functionalities include a smartphone app to control your AC through Wi-Fi from anywhere, at home or through the cloud or even using your Alexa or Google Home assistants with the Toshiba AC Skill. The unit fits most windows with the easy to use installation panel kit for quick setup and offers 4 speeds for cooling, circulation or dehumidification, including a fully automatic mode and 4-way air direction control. To save energy, the air conditioner is ENERGY STAR certified and offers an ECO mode, while other intelligent features such as the 24-hour Timer, Sleep mode and the Filter Clean warning help you to personalize your comfort. Cool, dehumidify or circulate the air in the space you need and get peace of mind with a 1-year warranty by Toshiba.

Highlights

  • Smart control from anywhere with the Toshiba AC smartphone app for Android and iOS and get your home cool and comfortable for when you get there
  • Use your voice to command your AC and change settings using your Google Assistant or Alexa enabled devices
  • The sleek and elegant design of the unit showcases an upscale Touch Control panel and looks good in any room
  • 3-in-1 comfort with superior cooling, circulation and dehumidification settings for rooms up to 550 sq ft
  • Filter clean warning feature tells you when the washable filter needs cleaning to run at peak efficiency
  • Let the air conditioner work on your schedule with the 24-hour Timer, set the right speed with Automatic mode, save energy with the ECO mode or adjust settings overnight with the intelligent Sleep preset
  • 4-way multi-directional louvers can direct the airflow up, down, left or right
  • Fits windows 23-36" wide at least 13" high
  • We stand behind your purchase with a 1-Year Limited Warranty
  • Click here to shop more Toshiba Air Conditioners
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 311290365

Model # RAC-WK1212ESCWR

Store SKU # 1004723556

Specifications

Dimensions: H 14.6 in, W 19 in, D 22.17 in

Dimensions

Product Depth (in.)22.17 inProduct Height (in.)14.6 in
Product Width (in.)19 inWindow opening maximum height (in.)15.5 in
Window opening maximum width (in.)36 inWindow opening minimum height (in.)15.5 in
Window opening minimum width (in.)23 in

Details

Air Conditioner FeaturesFilter Light Reminder, Self-Diagnostic Tools, Sleep Setting "Sleep Mode", Timer, Wi-Fi EnabledAir Conditioner Product TypeWindow Unit
Air direction/circulation4-wayAmperage (amps)10
Appliance CategoryA/Cs and FansAppliance SeriesNot Applicable
BTU Cooling Rating (ASHRAE)12000 BTUBTU Cooling Rating (DOE SACC)12000 BTU
BTU Heat RatingNo HeatColor FamilyWhite
Combined Energy Efficiency Ratio (CEER)12Control TypeFan Control, Remote Control
ControlsDigitalCooling Area (Sq. Ft.)550
Cord Length (ft.)7Cord Length (ft.)6.5 ft
Decibel (Sound) Rating32 dBADecibel Rating32 dBA
Energy Efficiency Ratio (EER)11.4Filter TypeWashable
Heater IncludedWithout HeaterIncludedRemote Control, Window Panels
Number of cool settings3Number of Fan Speeds4 Speeds
Plug TypeParallelProduct Weight (lb.)78.5 lb
Returnable90-DayVoltage (volts)115
Wattage (watts)Not MeasuredWindow TypeDouble Hung, Single Hung

Warranty / Certifications

Certifications and ListingsCSA Certified, FCC ListedManufacturer Warranty1 YEAR

Questions & Answers

310Questions
caret
Q:How do I control my Toshiba air conditioner with my Apple phone?
by|Nov 22, 2023
1 Answer
Answer This Question

A:  Hello JerryG. Thank you for posting your question about the Toshiba 10,000 BTU Window Air Conditioner. Smart feature instructions for use start on page 32 of the user manual. The user manual can be found under the "Product Details" section of the sales page. Have a great day. Toshiba Customer Support. (BBB A+ Accredited Business)

by|Nov 22, 2023
    caret
    Q:whats the decibel rating for this unit?
    by|Nov 21, 2023
    1 Answer
    Answer This Question

    A:  Hello Perez. Thank you for sharing your question about the Toshiba 10,000 BTU Window Air Conditioner. The noise level rating for this AC is 61 decibels. Have a good day! Toshiba Customer Support. (BBB A+ Accredited Business)

    by|Nov 21, 2023
      caret
      Q:I purchase one almost 2 years ago and it doesn't want to cool no more what can I do
      by|Sep 26, 2023
      1 Answer
      Answer This Question

      A:  Hello Toshiba. Thank you for asking your question about the Toshiba 10,000 BTU Window Air Conditioner. We are sorry to hear the unit is not cooling properly and you are outside your warranty. Please review the user manual for troubleshooting guides. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com if assistance is still needed. Thank you. Toshiba Customer Care (BBB A+ Accredited Business

      by|Jan 26, 2024
        1 found this answer helpful
        caret
        Q:How do you remove the filter
        by|Sep 23, 2023
        1 Answer
        Answer This Question

        A:  Hello Mitch. Thank you for asking your question about the Toshiba 12,000 BTU Window Air Conditioner. Please review the user manual for care and cleaning guides. You can find the "Product Details" section on the sales page. The user manual will be on the right-hand side. Have a great day. Toshiba Customer Care (BBB A+ Accredited Business

        by|Sep 26, 2023
          Showing 1-4 of 310

          Customer Reviews

          4.4 out of 5
          • 4.4 out of 1,532 reviews
          • 83% recommend this product
          Filter by:
          Showing 1-10 of 1,532 reviews
          Wifi Stopped Working
          After 4 months of use the wifi feature stopped working. Tried resetting router/modem and tried removing the profile from the app and setting up a new one. Nothing worked.
          by
          Response from Toshiba Lifestyle TeamSep 26, 2023
          Hello WifiNoMore. We appreciate you taking the time to review the Toshiba 10,000 BTU Window AC. We are sorry to hear you are having trouble connecting to wifi. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com with any questions or concerns. Thank you. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
            Never worked good quit working in 13 months
            Never cooled well the after 13 months one month out of warranty started icing up and would not cool at all. My neighbors only lasted 3 months. On other websites the reviews are very poor I questioned these reviews.
            by
            Response from Toshiba Lifestyle TeamAug 31, 2023
            Hi, Dennco2000. Thanks for reviewing the Toshiba 12,000 BTU Window Air Conditioner. We apologize that your AC's performance has not met your standards. To discuss additional comments or concerns, please email us today at DigitalSupport@Us.toshiba-lifestyle.com. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
              Blizzard cold
              1st time buying this ac brand and when you turn it on, its blizzard cold, even on 70' degrees, you might want to grab a thick blanket and yes, i recommend this product. I decided to unscrew 1 bolt from the back of ac in order for the water to drain.
              by
              Response from Toshiba Lifestyle TeamAug 21, 2023
              Hello, 2100. Thank you for posting your review about the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner. We are happy to hear that you are pleased with your unit's performance. Have a great day! Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                • Recommended
                Much noisier than advertised
                I bought this Toshiba A/C because it was claimed in the product's spec that this unit has a noise rating of 32 dBA which is super quiet. However, the actual noise level is doubled that, I measured 65 dBA which is far from amazing. In fact I would even say advice average noise. Returning this unit due to fraudulent advertisement.
                by
                Response from Toshiba Lifestyle TeamAug 15, 2023
                Hello Abcd. We appreciate you taking the time to review the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner. We are sorry to hear this unit is louder than expected. Please contact us at DigitalSupport@us.Toshiba-Lifestyle.com with any questions or concerns. Thank you. Toshiba Customer Care (BBB A+ Accredited Business) toshibalifestyle
                  1 found this review helpful
                  i don’t think it’s designed for windows
                  you will need to mount to a inner wall to maximize potential; i don’t consider it noisy at all perhaps due to placement. I’m happy thus far and it’s enough for a living room. With the energy savings rating as claimed we will note when energy bill arrives.
                  by
                  Response from Toshiba Lifestyle TeamJul 26, 2023
                  Hi, gilbert. Thanks for your review on the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner. We are glad that you are happy with your unit's performance. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                    • Recommended
                    1 found this review helpful
                    Ok good
                    Work well and i would
                    by
                    Response from Toshiba Lifestyle TeamJun 19, 2023
                    Hello, Sheryl. Thank you for your review of the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner. We are thrilled to know that you are happy with your unit's performance. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Cools 2 open rooms nicely
                    Works great & cools 2 rooms nicely. Comes with side panels & they told me they didn't. Easy to put together and install.
                    by
                    Response from Toshiba Lifestyle TeamJun 19, 2023
                    Hello, Julie. Thank you for your review of the Toshiba 12,000 BTU 115-Volt Smart Wi-Fi Touch Control Window Air Conditioner. We are thrilled to know that you are happy with your unit's performance and easy installation. Have a wonderful day. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Nice AC Unit
                    We purchased this window unit because this summer has been brutally hot! Our central air conditioner has been running non stop and still struggles to cool the house completely. We installed this in our living room area where we have a fireplace and vaulted ceiling. Really helps keep this large room cool. Remember to open the front and keep the filter clean. Also, keep the "fresh air" option button closed in the summer or bugs will get in through that opening outside.
                    by
                    Response from Toshiba Lifestyle TeamJul 14, 2022
                    Hello, KimG. Thank you for reviewing the Toshiba 10,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                      • Recommended
                      5 found this review helpful
                      1.5 months and it's stopped working
                      This was my last big purchase before moving in with my son to file disability and my ac unit has stopped working properly I can't go with out ac my brain condition will make me have a heat stroke
                      by
                      Response from Toshiba Lifestyle TeamJul 6, 2022
                      Hi, Jenifer. We appreciate you sharing your review of the Toshiba 10,000 BTU Window Air Conditioner. We're disappointed to heat you had issues with your AC's performance. We're here to help. Reach out to us today at DigitalSupport@Us.toshiba-lifestyle.com, and please reference case number 111545646. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                        4 found this review helpful
                        Perfect Fit, just Noisy
                        I like Toshiba and I Like this AC unit, works Beyond great so far had it for a Month now and I love it yes it's Noisy but as Long as it's Icy cold in my Room definitely have no complaints, but yes it's Noisy and I'd recommend a different U Shaped Unit if noise is a Concern! I put This unit through a Wall and it fit perfect I really like this AC unit looks so cool and works Great, definitely would like less noise!
                        by
                        Response from Toshiba Lifestyle TeamJun 3, 2022
                        Hello, ivlow92. Thank you for reviewing the Toshiba 12,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your unit's performance. Toshiba Customer Care. (BBB A+ Accredited Business) toshibalifestyle
                          2 found this review helpful
                          Showing 1-10 of 1,532 reviews

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