Q:Will it take sulfur out of the water and the smell also
by|Jul 30, 2016
1 Answer
Answer This Question
A: Billy,
This system is not certified and tested for sulfur removal.
Thank you,
Aquasana Service Team
by|May 3, 2023
1 found this answer helpful
Q:What does the "6 year" mean?
by|Jul 30, 2016
1 Answer
Answer This Question
A: This item will work for six years before needing replaced.
by|May 3, 2023
1 found this answer helpful
Q:If it doesn't use salt. How does it clean itself. Do change filters
by|Jul 30, 2016
2 Answers
Answer This Question
A: Rudy567334,
This system does not require cleaning or back washing. After the certified time of use, 6 years or 600,000 gallons of filtration has passed, the entire tank will need to be changed. During the time period of use, the pre-filter needs to be changed every 2 months and the post-filter will need to be changed every 6 months.
Thank you,
Aquasana Service Team
by|Mar 15, 2020
4 found this answer helpful
A: It does not remove minerals from hard water. It changes the minerals chemically so that they do not stick to plumbing, surfaces, etc. See the Aquasana website for detailed description.
by|Mar 15, 2020
1 found this answer helpful
Q:I have rust stains in my toilet, tub and clothes from iron in my water.
by|Jul 30, 2016
1 Answer
Answer This Question
A: Harriet1,
This system is not currently tested and certified for iron filtration. Thank you, Aquasana Service Team
by|May 3, 2023
1 found this answer helpful
Q:How much do new filters cost and how long do they last?
by|Jul 30, 2016
1 Answer
Answer This Question
A: Bebop,
I have listed the link below for purchase of replacement filters. The pre-filter is certified to last 2 months and the post-filter is certified to last 6 months.
http://www.aquasana.com/product_detail.php?product_id=32
http://www.aquasana.com/product_detail.php?product_id=34
Thank you,
Aquasana Service Team
by|May 3, 2023
2 found this answer helpful
Q:I have a building with 8 appartments and 16 bathrooms. Will this product work?
by|Jul 30, 2016
1 Answer
Answer This Question
A: This product is meant for a house, not an apartment complex.
by|May 3, 2023
1 found this answer helpful
Q:I'm confused... this is advertised as a 6 year system so I would think it would designed in such a way that allows it to be that. Yet it comes with 2 filters. How often do the filters need to be changed?
by|Jul 30, 2016
1 Answer
Answer This Question
A: TellsItLikeItIs,
The Whole House Filtration system will is certified to last for 6 years or 600,000 gallons of filtration. The pre-filter before it that removes sediment and dirt needs to be changed every 2 months and the post-filter that assist with micro bacteria needs to be changed every 6 months.
Thank you,
Aquasana Service Team
by|Apr 12, 2022
1 found this answer helpful
Q:I have a high iron content and sulfur smell. Will this help?
by|Jul 30, 2016
1 Answer
Answer This Question
A: This item reduces chlorine and filters water, so it should help.
by|May 3, 2023
1 found this answer helpful
Q:Can I pay for someone from Home Depot to install or must I hire a plumber?