A: Thank you for contacting us. The Reserve product line is a Grade 2 product.
by|Feb 29, 2024
Q:I have this lock and my tenant broke the key inside. Does it have lifetime replacement warranty? Can I exchange it for a new one?
by|Mar 15, 2023
1 Answer
Answer This Question
A: Hi Warranty.
Thank you for shopping at The Home Depot.
Yes, this Baldwin Reserve Deadbolt has a lifetime warranty. Please contact Baldwin Customer Service for more information:”
www.baldwinhardware.com • Customer Service 1.800.437.7448
Please let us know if we can be of further assistance.
Rick_HD_OC
by|Mar 15, 2023
Q:Can I replace the deadbolt of [Baldwin Logan Single Cylinder Polished Brass Exterior Handleset with Classic Knob (Model # 85315.003.ENTR)] with this deadbolt? the 2nd image is the one from my door. Thanks!
by|Aug 1, 2017
1 Answer
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A: Baldwin model # SC.TRD.003 Logan deadbolt can be replaced by the new set of the #SC.TRD.003. However, the Logan deadbolt can’t be replaced with a Reserve cylinder. The Estate line and the Reserve line parts are not interchangeable.
by|May 4, 2023
Q:How do you take them apart
by|Sep 19, 2016
1 Answer
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A: Baldwin Model SC.TRD.150 is removed by using a Phillips screw driver on the interior side of the door and removing the two mounting screws in the plate.
by|May 4, 2023
Q:Will this fit a door thickness of 1.8"? If not which model do you recommend (keyed exterior/knob interior)?
by|Dec 28, 2015
1 Answer
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A: Baldwin Model # SC.TRD.112 Reserve Traditional Single Cylinder Venetian Bronze Round Deadbolt is intended for doors that have the standard door thickness of 1-3/8” to 1-3/4”.
Baldwin products in general are intended for this thickness. For further details or questions on this model, please contact Baldwin Hardware customer service at 1-800-566-1986.
by|May 3, 2023
Q:Can I buy this deadbolt and use a keyed side to replace the knob that came with the new handle set?
by|Nov 3, 2015
1 Answer
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A: Baldwin Model # DC.TRD.112 is discontinued and is not available. Please visit your local Home Depot special order counter for other options on a double cylinder deadbolt.
by|May 3, 2023
Q:Can I get this deadbolt, or one similar, with a key on both sides. Key on exterior, and key on interior.
by|Sep 28, 2015
2 Answers
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A: Yes, but you have to look closely at the double pictures of the item you want. The exterior lock and the interior lock has a key sticking in the lock in the pictures. Don't buy the one that has a knob on the inside picture.
by|May 3, 2023
A: Baldwin model # DC.TRD.003 is the Reserve double cylinder deadbolt that is keyed on the interior and exterior door.
by|May 3, 2023
2 found this answer helpful
Q:My door is 2 1/4 thick but I don't see ordering information for the extention kit.
by|Apr 4, 2015
1 Answer
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A: Please contact Baldwin Consumer service to get a thick door kit. Baldwin Prestige Consumer Service can be reached at 877-315-7853 Monday to Saturday 7:30 to 4:00 PST