Q:Will you accept a dead battery for trade in on a new battery?
by|Apr 4, 2024
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A: Being the manufacturer we can't speak on behalf of Home Depot but as far as we know they do not offer any core charge credits for old batteries. You can contact your local Home Depot customer service department to verify this. If you have any other questions about this battery or your system feel free to contact our service team at 800-991-0466 option 3.
by|Apr 5, 2024
Q:Why is there water in the battery case? Do I dump it out?
by|Apr 2, 2024
1 Answer
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A: If you have fluid in the case from a previous battery that was a wet-cell maintenance battery, that is normal. Those batteries do vent and some of the fluid can collect inside the battery case. You can neutralize any access acid/fluid with baking soda. After that, it's safe to dispose of. For more information, I would recommend contacting our service team at 800-991-0466 option 3.
by|Apr 3, 2024
Q:What is the voltage of the 27AGM battery at full charge?
by|Mar 19, 2024
1 Answer
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A: Depending on where the battery is in the charge cycle, it could be anywhere between 12.5V/DC and 14.4V/DC when fully charged. For more information, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
by|Mar 20, 2024
Q:What is the amp hour rating of this battery?
by|Mar 10, 2024
1 Answer
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A: This battery is rated at 75Ah. For more information, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
by|Mar 11, 2024
Q:Will this work with BWD 12-120
by|Mar 1, 2024
1 Answer
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A: For information regarding maintenance-free battery compatibility, please contact our customer support team at 800-991-0466 option 3 with the model number and the serial number from the sticker on the back of the control panel. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.
by|Jul 6, 2024
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Q:Will this work with pro Series 2200
by|Feb 9, 2024
1 Answer
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A: AGM batteries are not compatible with that Pro Series 2200 system. For more information please contact our service team at 800-991-0466 option 3. We're here to help from 8-6 Monday - Friday central time.
by|Feb 9, 2024
Q:Is this battery compatible with Zoeller Basement Sentry Model 507? Thank you.
by|Jan 26, 2024
1 Answer
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A: Our AGM battery is a 75 amp hour deep cycle standby maintenance free battery. If those specifications meet the power requirements of that Zoeller system it should work just fine with it. You can always contact Zoeller to verify that or if you have any other questions about our battery feel free to reach out to us here at 800-991-0466 option 3.
by|Apr 8, 2024
Q:Can the battery power any other pumps besides the watchdog?
by|Jan 19, 2024
1 Answer
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A: This battery should work with most other manufacturers battery back-up systems but to confirm I would reach out to the manufacturer to verify the power requirements of their system to be sure. For more information you can contact our service team at 800-991-0466 option 3.
by|Jan 19, 2024
Q:How long does the battery typically last before needing to be replaced?
by|Jan 15, 2024
1 Answer
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A: Typically these batteries should last an average of 5 years overall. For more information you can contact our service team at 800-991-0466 option 3.
by|Mar 12, 2024
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Q:My basement flooded and the back up battery was sitting fully immersed water in the case and the alarm is going off I cannot turn off the audible alarm. Do I need to replace the battery now?
by|Jan 14, 2024
1 Answer
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A: If the battery was submerged, you will need to replace that battery. For more information, please contact our customer support team at 800-991-0466 option 3. We are available to take incoming calls from 8am – 6pm CT Monday through Friday.