Q:is the side of Wand optional, left or right, if so how can we order the location.
Basic Collection Pre-Cut 38 in. W x 84 in. L Cordless Room Darkening Faux Wood Blinds with 2 in. Slats
by|Aug 31, 2022
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A: Hello! our Basic Faux wood blinds are pre-made items that comes with a tilt wand on the left side of the blind. For more questions, please call us at 866-999-6188 or send us an email at support@chicology.com. Thank you!
by|Sep 18, 2022
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Q:I can lift up but how do I lower?
by|Aug 26, 2022
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A: You should be able to gently pull them down to any position.
by|Sep 15, 2022
Q:If I need blinds pre cut to exactly 35.25, they will come that exact size right? You will not deduct in size correct?
by|Aug 18, 2022
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A: No, the blinds will come with automatic deduction of a 1/2". Hence if you purchase a 35.25" it will come with a headrail of 34.75". For more questions, please call us at 866-999-6188. Thank you!
by|Aug 23, 2022
Q:What are the dimensions of the header? I am replacing blinds and would like to see if these fit the current brackets. Thank you!
by|Aug 7, 2022
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A: Hello! The headrail is 2 1/4" in width and 1 3/4" in height. For more questions, please call us at our toll-free number 866-999-6188. Thank you!
by|Aug 9, 2022
Q:are the blinds bright white?
by|Aug 2, 2022
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A: Yes! The color of the blinds are bright white.
by|Aug 9, 2022
Q:Are included mounting brackets side or top?
by|Jul 22, 2022
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A: Hello! The mounting brackets for our Fauxwood blinds goes on the side of the blinds but can be used for inside, outside, and ceiling mount. For more questions, please call us at 866-999-6188 or email us at support@chicology.com. Thank you!
by|Jul 27, 2022
Q:Can these blinds be top mounted or only side mounted? If it can be top mounted, is that hardware included? If it can but not included, what hardware do you recommend? Thanks!
by|Jul 16, 2022
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A: Hi! Fauxwood blind brackets goes on the sides of the headrail but they can still be top mounted. Hardware installation is included in the package. For more questions, please call us at 866-999-6188.
by|Jul 19, 2022
Q:How do I special order blinds? We need faux white blinds (5 total) in 43"W by 84"L
by|Jul 13, 2022
1 Answer
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A: Hi! we will be happy to assist you in ordering the size you need. Please call us at 866-999-6188 or send email to our support email. Support@chicology.com. Thank you!
by|Jul 19, 2022
Q:If I Order three (3) sets of Window Blinds, size 34" x 57", can you cut them to size before Delivery?
by|Jul 11, 2022
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A: Hello, these blinds come with an automatic deduction of 1/2" inch. So if you order a 34" it will come exactly as a 33.5" to give room for installation. Unfortunately, we do not customize or cut down the height of the blinds. They are only available at standard heights. For more questions, please call us at 866-999-6188. Thank you!