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Questions and Answers for Clopay Classic Collection 16 ft. x 7 ft. 18.4 R-Value Intellicore Insulated Solid Ultra-Grain Cherry Garage Door

Internet #204598327

Model #HDP20_CC_SOL

Store SKU #1000340183

  • 3-layer steel frame construction with insulation
  • Deep panel edging improves appearance close-up and from the curb
  • With ultra-grain stained woodgrain paint finish

Questions & Answers

138Questions
caret
Q:If the opening is 96/96 do you buy it a little bigger or would this be ok
by|Nov 14, 2022
1 Answer
Answer This Question

A:  Ann6, your door size should match your finished opening size. if your finished opening is 96" x 96" then this door would work. Thanks for shopping The Home Depot, The Clopay Team

by|Nov 16, 2022
    caret
    Q:Does it meet hurricane codes
    by|Oct 20, 2022
    1 Answer
    Answer This Question

    A:  Alex, This door is not hurricane rated. To find out availability of our windcode rated doors you can visit our Clopay configurator @ www.homedepot.com/garagedoors, enter your zip code, and you will be able to see the windcode product availability in your area. Thank you for shopping The Home Depot, the Clopay team.

    by|Oct 20, 2022
      caret
      Q:Does it meet hurricane codes
      by|Oct 20, 2022
      1 Answer
      Answer This Question

      A:  Alex, This door is not hurricane rated. To find out availability of our windcode rated doors you can visit our Clopay configurator @ www.homedepot.com/garagedoors, enter your zip code, and you will be able to see the windcode product availability in your area. Thank you for shopping The Home Depot, the Clopay team.

      by|Oct 20, 2022
        caret
        Q:Does it meet hurricane codes
        by|Oct 20, 2022
        1 Answer
        Answer This Question

        A:  Alex, This door is not hurricane rated. To find out availability of our windcode rated doors you can visit our Clopay configurator @ www.homedepot.com/garagedoors, enter your zip code, and you will be able to see the windcode product availability in your area. Thank you for shopping The Home Depot, the Clopay team.

        by|Oct 20, 2022
          caret
          Q:Why is the weight of the 9�7 classic over 75# more than the gallery
          by|Sep 12, 2022
          1 Answer
          Answer This Question

          A:  Jess, those doors should be the roughly the same weight. I will have our team look into it and make any necessary corrections. Thanks for shopping The Home Depot. The Clopay Team

          by|Mar 24, 2023
            caret
            Q:it says additional items may be needed to complete install. see installation guide for more info. where is the guide? i would think the statement would have a lin k that took you directly to the guide
            by|Sep 9, 2022
            1 Answer
            Answer This Question

            A:  Joeschmo, if you scroll down the page to Additional Resources, you will find a link to the Installation Manual that will open in PDF format. Thanks for shopping The Home Depot, The Clopay Team

            by|Sep 14, 2022
              caret
              Q:What size torsion springs are rated for this door ?
              by|Sep 6, 2022
              1 Answer
              Answer This Question

              A:  Ryan, This door is 174 lbs, and you can select a spring based upon the weight of the door. Model# DLEG180. Thank you for shopping The Home Depot, The Clopay Team.

              by|Sep 10, 2022
                caret
                Q:Is it a 12" redius or 15" track?
                by|Aug 16, 2022
                1 Answer
                Answer This Question

                A:  DIYdoer, This door comes with 12 inch radius standard. Thank you for shopping The Home Depot, The Clopay Team.

                by|Aug 18, 2022
                  caret
                  Q:How do I get a replacement panel?
                  by|Jul 13, 2022
                  1 Answer
                  Answer This Question

                  A:  Hi Penny, Please visit your local Home Depot store and go to the millwork department for assistance and pricing on ordering a replacement section. It will be helpful to take a picture of your serial number found on the label on the inside of the door as well as picture of the model/size label found on the end of each section. Thanks for shopping the Home Depot, the Clopay team

                  by|Sep 13, 2022
                    1 found this answer helpful
                    caret
                    Q:I am checking on this door from last couple of months, to replace my two garage doors with this one. Why so much wait time? Delivery date is Nov 2022
                    by|Jun 26, 2022
                    2 Answers
                    Answer This Question

                    A:  Hi UlhasS, There are still supply chain issues with many raw materials that is still affecting lead times. We are doing the best we can to overcome these challenges. Thank you for shopping the Home Depot, the Clopay team

                    by|Nov 9, 2022
                      2 found this answer helpful

                      A:  Now the delivery date is Mar 2023 :( I hope after ordering this product, estimated delivery date won't change.

                      by|Nov 9, 2022

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