Questions and Answers for Custom Building Products Prism #165 Delorean Gray 17 lb. Ultimate Performance Rapid Setting Grout

A:  Prism Ultimate Performance Grout is suitable for use in pools. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Prism Ultimate Performance Rapid Setting Grout contains sand and should be tested on tile or stone that is susceptible to scratching prior to use. For further assistance please contact us at 1 800 282 8786 option 2.

A:  No, when dried there is no glitter effect. If wet there is a slight sheen to the grout.

A:  Prism Ultimate Performance Grout is unavailable with a glitter effect. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Yes, Prism® Ultimate Performance Grout contains a unique blend of lightweight recycled glass and fine aggregate sand that allows for a smooth consistency that is easy to spread and clean.

A:  Prism Ultimate Performance Grout contains sand. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Prims Ultimate Performance Grout is a cement-based grout that meets A118.7 standards. Please refer to the LVT manufactures installation guidelines to ensure compliance with their systems warranty. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Please contact the Vinyl Luxury Tile manufacturer for their recommendations.

A:  The existing grout needs to be removed by at least 2/3 of the depth of the grout before re-grouting.

A:  Prism Ultimate Performance Grout cannot be applied over existing grout. A minimum of 2/3 the depth of the pre-existing grout will require removal prior to use. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Prism Ultimate Performance Grout can be sealed to help protect against staining. For further assistance please contact us at 1 800 282 8786 option 3.

A:  Prism Ultimate Performance Grout should be allowed to cure a minimum of 48 - 72 hours prior to exposure to moisture. For further assistance please contact us at 1 800 282 8786 option 2.

A:  Please reach out to Custom Building Products – their expert customer support team and website resources will be able to answer your inquiry about your project. You can reach them via their “Contact Us” web page: https://www.custombuildingproducts.com/contact-us or by calling them at 1-800-272-8786.

A:  Prism Ultimate Performance Grout is not water-soluble. For further assistance please contact us at 1 800 282 8786 option 2.

A:  To better have your question answered, please call Custom Building Products at 800-282-8786.

A:  In order for us to give you the best possible answer, we would like to know a few more details regarding your project. For further assistance please contact us at 1 800 282 8786 option 2.