Questions and Answers for Custom Building Products SimpleMat 30 sq. ft. (9 in. W x 3.3 ft. L x 5 mm T) Tile Setting Mat for Tile, Ceramic, Porcelain, Stone
Q:Can this be used for tiles around an electric fireplace?
by|Sep 4, 2023
1 Answer
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A: We would recommend the use of a polymer-modified mortar for this application. For further assistance please contact us at 1 800 282 8786 option 2.
by|Sep 5, 2023
Q:With all of the one star reviews of failure I noticed no grout was used! Which leads me to ask how important is it for grout to be applied within 24 hours?
by|Aug 25, 2023
1 Answer
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A: SimpleMat Tile Setting Mat requires grouting within a 24 hour time frame. For further assistance please contact us at 1 800 282 8786 option 2.
by|Aug 25, 2023
Q:Can this be used over/on drywall sparkle? We filled some holes where the old backsplash was and it pulled out some of the drywall. So
We used spackle to fill in the holes. Will this adhere to that and hold new tiles?
by|Aug 21, 2023
1 Answer
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A: SimpleMat Tile Setting Mat is suitable for use in this application. For further assistance please contact us at 1 800 282 8786 option 2.
by|Aug 22, 2023
Q:I have some saltillo tile and the backside is rather rough. Will this mat have enough grip to hold the saltillo tile?
by|Aug 17, 2023
1 Answer
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A: In order for us to give you the best possible answer, we would like to know a few more details regarding your project. For further assistance please contact us at 1 800 282 8786 option 2.
by|Aug 18, 2023
Q:Can Simple Mat be used on floor tile?
by|Aug 16, 2023
1 Answer
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A: SimpleMat Tile Setting Mat is not suitable for use on floors. For further assistance please contact us at 1 800 282 8786 option 2.
by|Aug 19, 2023
Q:Can it be removed?
by|Jul 6, 2023
1 Answer
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A: SimpleMat Tile Setting Mat may be able to be removed from most surfaces by carefully heating with a blow dryer and peeling. If tile has been set and grouted, it will likely require mechanical removal. For further assistance please contact us at 1 800 282 8786 option 2.
by|Jul 7, 2023
Q:Can this be used in my shower to cover corian if the walls are prepped?
by|Jul 4, 2023
1 Answer
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A: In order for us to give you the best possible answer, we would like to know a few more details regarding your project. For further assistance please contact us at 1 800 282 8786 option 2.
by|Jul 5, 2023
Q:Can this be applied over existing ceramic tiles?
by|Jun 30, 2023
1 Answer
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A: SimpleMat Tile Setting Mat is suitable for use over existing, clean ceramic tile. For further assistance please contact us at 1 800 282 8786 option 2.
by|Jun 30, 2023
Q:Will SimpleMat stick to hardie backer board painted with redguard or a waterproofing type membrane?
by|Jun 13, 2023
1 Answer
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A: SimpleMat Tile Setting Mat is incompatible with RedGard Waterproofing and Crack Prevention Membrane. For further assistance please contact us at 1 800 282 8786 option 2.
by|Jun 13, 2023
Q:Can I cut and place the simple mat not removing the tile side backing on one weekend, then put the tile on and grout the following weekend?
by|May 21, 2023
1 Answer
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A: SimpleMat Tile Setting Mat can be used this way. For further assistance please contact us at 1 800 282 8786 option 2.