Q:Can the fan be replaced? Ours stopped working after one season.
by|Dec 5, 2023
2 Answers
Answer This Question
A: Hi Ash1019.
Thank you for shopping at The Home Depot.
For replacement part information, please contact:
WWW.GEMMY.COM
Or you can call Customer Service at: (972) 961-7000
GEMMY INDUSTRIES CORP. 117 WRANGLER DRIVE. SUITE 100 COPPELL, TX 75019 U.S.A.
Please let us know if we can be of further assistance.
Rick_HD_OC
by|Dec 5, 2023
A: You may try visiting http://www.yardinflatables.com/Parts-Accessories_c_21.html, to see if they have the part that you need. You will match up the model number that is printed directly on the motor that you have, it will be a combination of letters and numbers. It does require unplugging the inflatable and accessing the motor to see the model number.
Thank you,
Customer Service
by|Jan 31, 2024
Q:what is the weight with the box?
by|Nov 2, 2019
2 Answers
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A: Not sure about the weight, but for sure under 10 lbs. It comes in a small box and very light.
by|Dec 4, 2019
A: About 5.8 lbs including the box.
by|Nov 10, 2019
Q:Do you ship to Australia?
by|Nov 9, 2017
1 Answer
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A: Gemmy is currently only selling to retailers in the US, Mexico and Canada. However, you may be able to find an online retailer that offers international shipping.
by|May 5, 2023
Q:do you still have it in stores
by|Dec 31, 2016
1 Answer
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A: yes
by|Oct 27, 2023
Q:How do you change the light bulbs
by|Dec 18, 2016
1 Answer
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A: Thank you for your Gemmy purchase! In order to change a light bulb in an Airblown, you will need to deflate the item, unzip the bottom zipper near the motor (or zipper closest to the burnt out bulb, sometimes hidden in the seams), locate the bulb needing replacement, take the light cover off by squeezing it sideways and replace the bulb. The light bulbs in the Airblowns are C7watt bulbs.
Thank you,
Gemmy Customer Service
by|May 4, 2023
Q:Can you purchase a replacement motor/fan, since mine stopped working in less then 1 year.
by|Dec 7, 2016
1 Answer
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A: Thank you for your Gemmy purchase, I am sorry your item is not function correctly! If you are still in possession of the item we would like to assist you with this issue personally. Please contact our customer service department directly at trishac@gemmy.com and we will be glad to handle this issue for you.
Thank you,
Gemmy Customer Service
by|May 4, 2023
Q:How many do you have in stock?
by|Nov 4, 2015
1 Answer
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A: Hi Ljj, this item is currently in stock online. The Homedepot.com will allow you to place the order for whatever quantity is available at the time in the online inventory. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.