Q:WHAT ARE THE EXACT DIMENSIONS OF THE PLATFORM DECK ON THE STAIR THAT ADJUSTS 27.5 to 42.5 in. IN HEIGHT?
by|Jul 17, 2023
1 Answer
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A: Hello,
The Overall platform size of the platform deck is: (W x L): 40.5” x 60".
The Usable platform size of the platform deck is: (W x L): 38.5” x 58.5”.
Thanks,
Your EZ-ACCESS Team
by|Jun 14, 2024
2 found this answer helpful
Q:We have this but want a bigger area at the top of stairs. Will the w/c landing work or do you have a way to make landing area bigger?
by|Jul 8, 2023
1 Answer
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A: Hello Donna,
Unfortunately the FORTRESS stair system isn't a product that is customized, but we are able to take quotes for custom stairs if you have drawings. Please visit your local Home Depot ProDesk for more information.
Thank you,
Your EZ-ACCESS Team
by|Jul 9, 2023
Q:What is the usable size of the deck when stairs are set at the lower level?
by|Jun 22, 2023
1 Answer
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A: Hello,
The useable Width and Length is 38.5" x 58.5" installed. Please visit our manufacturing site for access to instructions and if you need further assistance please call our Customer Service team at 800-451-1903.
Thanks,
Your EZ-ACCESS Team
by|Jun 22, 2023
Q:Is this unit ADA approved?
by|Mar 21, 2023
1 Answer
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A: Hello George,
Our FORTRESS Stair system is designed for Industrial use and not ADA approved. The stairs do meet the standards set by OSHA. If you're needing stairs that are ADA approved and also meet IBC and OSHA standards then please visit your local ProDesk and ask for a quote on the PATHWAY HD Stair System. Please feel free to call our customer service department at 800-451-1903.
Thanks,
Your EZ-ACCESS Team
by|Oct 28, 2023
1 found this answer helpful
Q:I am planning to pick this up with my pickup. What is the packaged Length, Height, and Width?
by|Nov 25, 2022
1 Answer
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A: Hello George,
Sorry we're a bit late to the game when giving you shipping dimensions. We hope you were able to pick this product up. For future reference, the shipping dims are:
Weight: 160lbs
Length: 66in
Width: 46in
Height: 55in
Thanks,
Your EZ-ACCESS Team
by|May 16, 2023
Q:What is the height of each step? Height to platform?
by|Oct 10, 2022
1 Answer
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A: Hello,
The FOR2334 has a total of 3 risers (steps) with heights of 8.5 inches between each one. Ground height to the top platform is 34 inches.
Thanks,
Your EZ-ACCESS Team
by|Oct 10, 2022
Q:What is the Home Depot SKU# for the canopy for the 3 riser with platform.
by|Sep 30, 2022
1 Answer
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A: Hello,
Here's the information for our FORTRESS Canopy Version:
Internet #314289835
Model #FORC2334
Store SKU #1005657099
Thanks,
Your EZ-ACCESS Team
by|Sep 30, 2022
Q:What are the dimensions of the platform?
by|Jul 8, 2022
1 Answer
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A: Hello, Thank you for your interest in our FORTRESS OSHA stair system. The overall platform size is 40.5” x 60" with a useable size of 38.5” x 58.5”. If there are any other questions regarding this product, please contact our customer care department.
Thank you,
Your EZ-ACCESS Team
by|Jul 11, 2022
Q:Can the canopy be purchased separately?
by|Jul 7, 2022
1 Answer
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A: Hello,
Thank you for your interest in our FORTRESS Canopy option. For further details about purchasing this item please visit homedepot.com or your local The Home Depot Pro Desk.
Thank you,
Your EZ-ACCESS Team
by|Jul 8, 2022
Q:Can handrails for both sides be purchased?
by|Jun 25, 2022
1 Answer
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A: Hello,
Thank you for your interest in our FORTRESS Stair System. Please visit homedepot.com or your local The Home Depot Pro Desk for further assistance.
Thank you,
Your EZ-ACCESS Team