Questions and Answers for GE 30 in. 4 Burner Element Free-Standing Electric Range in White

A:  Hi there - we’re glad you checked with us. Electric ranges do not come with a power cord because the cord must be purchased separately according to your home’s specific setup. This range requires an UL listed 40 Amp 4-Wire Cord 4’ long or 3-Wire Cord 4’ long. For more information, check out the Installation Instructions: https://images.thdstatic.com/catalog/pdfImages/92/922ad7ee-fe19-42cf-93a9-f6852f158429.pdf -- We hope this helps! Lauren@GEAppliances

A:  Hi - Thank you for reaching out to us. We encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do. All our best! Vikki@GEAppliances

A:  Hi there! Thanks for reaching out. Yes, the bottom heating coil should be working. If it's not and you feel as though something is wrong, we suggest calling our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule an appointment with one of our skilled technicians. We are confident they will be able to help you figure out what's going on. We hope this helps. Reach out with any additional questions, we're happy to help. Julia@GEAppliances

A:  Hi – that’s a great question! This range requires an UL listed 40 Amp 4-Wire Cord 4’ long or 3-Wire Cord 4’ long. For more information, check out the Installation Instructions: https://images.thdstatic.com/catalog/pdfImages/c1/c1c9ae6a-dcc9-4003-b48b-f436be999929.pdf -- We hope this helps and don’t hesitate to reach out if you have any other questions. Have a wonderful day! Lauren@GEAppliances

A:  Hi - Thank you for reaching out to us. Yes, during Preheat, both the bake and broil elements will come on to quickly reach your desired temperature. The broil element may not glow bright orange like the bake element but it is still producing heat. We hope this is helpful. Kind regards - Vikki@GEAppliances

A:  Hi - Yes, you will need to purchase a power cord separately. We are unable to predict what each consumer will have in their home. If you'd like, you can view the materials needed for installation on page 1 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/92/922ad7ee-fe19-42cf-93a9-f6852f158429.pdf. We hope this helps! Kindly let us know if you have additional questions and thank you for choosing GE Appliances for your home. -Kacie@GEAppliances

A:  Hello - Thanks for bringing this to our attention. We would like to gather some additional details about your concern. At your earliest convenience, please reach out to us on social media with the complete model/serial numbers of your range, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Best regards. -Don@GEAppliances

A:  You must use a single-phase, 120/208 VAC or 120/240 VAC, 60 hertz electrical system. If you connect to aluminum wiring, properly installed connectors approved for use with aluminum wiring must be used. This appliance must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded, 40 amp (minimum) branch circuit protected by a circuit breaker or time-delay fuse. Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may be provided with ring terminals on wire and a strain relief device. A range cord rated at 40 amps with 125/250 minimum volt range is required. Please review page 2 in the link installation instructions link for additional information. belowhttps://images.thdstatic.com/catalog/pdfImages/92/922ad7ee-fe19-42cf-93a9-f6852f158429.pdf If you have any other questions, please let us know. We are happy to help! Joyce@GEA

A:  Hi - Thank you for reaching out to us. Yes, this range is designed to operate on a 220 volt circuit. We hope this model will work for you. Kind regards - Vikki@GEA

A:  Hi - Thank you for reaching out to us. Yes, this range is designed to operate on a 220 volt circuit. We hope this model will work for you. Kind regards - Vikki@GEA