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Questions and Answers for GE 4.8 cu. ft. High-Efficiency White Top Load Washing Machine with FlexDispense and Sanitize with Oxi, ENERGY STAR

Internet #311324410

Model #GTW720BSNWS

Store SKU #1004852121

  • Innovative FlexDispense for optimized cleaning power
  • Stain removal guide targets the 5 most common stains every cycle
  • Infusor design provides excellent cleaning results every wash

Questions & Answers

150Questions
caret
Q:can you suggest a matching dryer model? thank you.
by|Jul 15, 2021
2 Answers
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A:  Got to your local Home Depot and speak with a salesperson about that.

by|Jul 15, 2021

A:  The matching dryer is great as well

by|Jan 30, 2022
1 found this answer helpful
caret
Q:I used the Bulky setting to wash a thin blanket and two jackets. The total load was not large. During the Rinse cycle, the drum moved a little bit but only very gently. The blanket and jackets did not move at all during the whole Rinse cycle and they did not rub against each other at all. The parts of the clothing that were above the water stayed above the water and never got immersed in the water. Does anyone have this issue?
by|Jul 11, 2021
2 Answers
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A:  This is the big problem with this washer. The clothes do.not get submerged or agitated, I find it does not clean well. I have changed soli to large and and certain settings you can use deep fill. I tried to return this washer in the first month but was unable to. I dont think it cleans the clothes well.

by|Jul 15, 2021

    A:  Yes it is a piece of junk! It uses very little water unless you hit the DEEP fill button and you can't fill it more than 2/3.

    by|Aug 3, 2021
      caret
      Q:Has anyone ever had a LID code come up on the washer? I have only had the washer for about a year and a half and just got that code and do not know what to do.
      by|Jul 11, 2021
      1 Answer
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      A:  I have not had this happen to my machine and I have had mine about a year now as well. I will be great if you could make a post when you get this rectified as to why and how to fix. Sorry I can't help.

      by|Jul 12, 2021
        caret
        Q:Is this washer considered Electric? I am pretty sure it is but want to make extra sure?
        by|Jul 8, 2021
        2 Answers
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        A:  Yes, it is electric.

        by|Jul 8, 2021

          A:  Of course it's electric. I don't know of any other kind.

          by|Jul 8, 2021
          caret
          Q:Is the lid a slow soft close? My new washer lid slams down
          by|Jun 29, 2021
          2 Answers
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          A:  Well, we close the lid gently ourselves. We do not let it drop by itself. So, I cannot say Yes or No. Is the lid designed to close by itself?

          by|Jul 8, 2021

          A:  Not a slow soft lid.

          by|Jun 29, 2021
          caret
          Q:I installed this machine today. The fabric softener is not emptying during the wash cycle. I used colors-normal option, the fabric softener remain in the dispenser after the clothes have completely been washed. Please advise.
          by|Jun 20, 2021
          2 Answers
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          A:  Not all cycles use/permit fabric softener. Read the instructions to confirm.

          by|Sep 30, 2021

          A:  You have to select the DEEP RINSE button for it to dispense the fabric softener.

          by|Aug 3, 2021
            caret
            Q:Can you tell me if the Spin Option ( normal, more, max) refers to speed or time? Not well defined in the owner's manual. Thanks!
            by|Jun 13, 2021
            2 Answers
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            A:  Dear confused- generally, it’s a time- related difference, “Max” being the longest time period for spinning the load. -Bob

            by|Jun 17, 2021

            A:  It refers to time.

            by|Jul 8, 2021
            caret
            Q:I am trying to figure out the Sound button on this machine. The manual says that all machines don't have a sound button, but since this one does it states: " Use the volume button to change the volume of the end of cycle signal & other tones. Press the button until your reach desired volume (high, medium, low) or off. I have a sound button, but no volume button. Can you advise?
            by|Jun 13, 2021
            1 Answer
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            A:  Curious- try holding the button down for a period of time to see if it varies the volume level. If this doesn’t produce the desired effect, it’s probably just a “sound/no sound” button- in other words- “on” or “off”. Good Luck! -Bob

            by|Jun 17, 2021
            caret
            Q:After completing a Delicate Cycle (with Low Spin Speed) if I see that I need another rinse, can I press the "Extra Rinse" button for another rinse at LOW Spin Speed ?
            by|Jun 13, 2021
            1 Answer
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            A:  Hi Curious- Yes, as long as your washing machine is still set at the “Delicate” cycle- it should continue to spin at the lower speed- however, if the things you’re presently washing don’t adequately remove excess rinse water, then use a regular setting rinse/spin cycle to remove rinse water more thoroughly- don’t worry about stress/ stretching/damage to what you’re washing, it’s the agitation part of a wash cycle that could do that. -Bob

            by|Jun 24, 2021
            caret
            Q:Is it possible to do a second spin without having it fill with water again? Sometimes it doesn't get enough water out during the spin cycle, but when I try to do a second spin it puts more water in first, defeating the purpose. I've never had a washer that couldn't do a second spin.
            by|Jun 13, 2021
            3 Answers
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            A:  Yes, and the amount of water it puts back in is miniscule. There is a "Drain and Spin" cycle.

            by|Jun 21, 2021

              A:  My experience when using the "Drain & Spin" cycle only, is that this machine always does a few quick bursts of water then does the draining & spinning. It doesn't "fill" the machine. This machine on the "bulky" cycle does add more water but generally this is a water saving machine and does not fill with water on most other cycles. Cleaning the washer cycle also adds more water but normal wash cycles only use small amounts of water.

              by|Jun 20, 2021

              A:  Mine does the same although it doesn't completely fill the barrel, only allows a small amount of water to be added then spins it all out.

              by|Jun 21, 2021