Q:Is the pump feature made to be used at all times? Can we just have it drain that way at all times instead of emptying the bucket ever?
by|Jul 23, 2020
4 Answers
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A:Â Hi Doulop - Thanks for considering GE Model # APEL45LY! Yes, you can use the pump feature at all times. Here's the link the the Owner's Manual for details: https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf - Keep in touch at GEAppliances.com. Su
by|Aug 7, 2020
2 found this answer helpful
A:Â So I have mine draining into my sump well. The pump feature will pump water from the dehumidifier to the sump well when the water get to the top of the bucket on the dehumidifier. The pump will bring the water level to half in the dehumidifier bucket until you deactivate the pump feature. Alternatively, you can have a garden hose attached for continuous draining ( drains as water is collected).
by|Jun 25, 2021
6 found this answer helpful
A:Â I have had this unit for three months now set up to continual drain automatically. I have experienced no issues to date.
by|May 22, 2021
5 found this answer helpful
A:Â Having the water drain automatically works! I've not had to empty the "bucket" at all.
by|Sep 16, 2020
4 found this answer helpful
Q:Has anybody had this unit run for 5 or more years with out problems?
by|Jul 20, 2020
1 Answer
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A:Â my first unit lasted 4 years then failed
by|Jul 31, 2020
Q:Can you explain the delay function? Does the 4 hour delay turn the unit off and on every 4 hours?
by|Jul 17, 2020
1 Answer
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A:Â Hi WavWhirlpool, thanks for reaching out! When using the DELAY OFF feature on a dehumidifier, you can set the dehumidifier to turn off (power down) after 2 or 4 hours. This turns the dehumidifier entirely off, so it will not come back on unless you manually turn it on again. We hope that this helps! Stay safe. -Michael
by|Oct 12, 2021
1 found this answer helpful
Q:How long is the 3/8 hose? is there a limit on length if additional length is required?
by|Jul 13, 2020
2 Answers
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A:Â Roughly 4' but you can also attach a garden hose if additional length is required. View the specs.
by|Jul 21, 2020
A:Â Hello Gman - Thank you for reaching out about this outstanding dehumidifier. The hose included for use with the pump is 16 feet in length. We do not recommend adding any length to this hose. Thanks. - JB
by|Jul 16, 2020
Q:how well does the
e pump work i need to pump up the wall and out my waste line a total 13 ft
by|Jul 12, 2020
2 Answers
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A:Â It is a vibratory pump much like one in an Espresso machine and not high volume. I don't expect you'd have any trouble with that but there is no spec I can find in the manual as to the maximum vertical head it can handle.
by|Jul 12, 2020
A:Â Hi Bryan - Thanks for considering GE! The drain pump can pump up to 16 vertical feet (hose included). It is not designed for use with a longer length of tubing than the 16 ft provide. Take a look at the following link- DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Keep in touch at GEAppliances.com. Sue
by|Jul 28, 2020
Q:Does this come with the hose? I thought it mentioned a 16ft hose. However, it was not in the box. Is there a part number for it so I may order it.
by|Jun 26, 2020
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A:Â I believe the hose they're referring too is for the automatic pump. Mine was white and about 3/8" in diameter not like a garden hose, much smaller. The tube connects to the back of the unit down low near the bottom. The tanks fills up, then triggers the pump to turn on and empty it. Mine works well so far. Hope that helps.
by|Jun 25, 2021
5 found this answer helpful
A:Â No it does not. we used the hose from our old one.
by|Jul 24, 2020
A: Hi cmontis - Thanks for choosing GE Model # APEL45LY! Yes, the 16' hose is included with pump models. We are sorry to hear it was missing and apologize for any inconvenience this has caused. The hose is attached to the packaging "bag" that goes around the whole unit. There is not a replacement part for it; however, ¼" OD plastic tubing can be used, just cut to fit. Or, please contact the HD.com customer service department for assistance at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST, or your local Home Depot store. Keep in touch at GEAppliances.com. Sue
by|Jun 25, 2021
6 found this answer helpful
A:Â No, it does not come with the hose.
by|Jul 1, 2020
A:Â The model with a pump comes with a hose specifically for the pump drain. If you wand continuous drain it is a standard garden hose hook up, not included.
by|Apr 25, 2021
1 found this answer helpful
Q:Can a hose longer than 16' be used, with 5' used vertically and the rest horizontally? If so, any length maximum?
by|Jun 25, 2020
3 Answers
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A:Â Thomas, If the vertical is within the supplied hose tube length, then use utilize a gravity hose, this might work. I would not use longer so as not to burn out pump.
by|Jun 25, 2021
2 found this answer helpful
A:Â Hi Thomas - Thanks for viewing GE! The drain pump can pump up to 16 vertical feet. We do not recommend using a longer length of tubing than the 16 ft provided with the unit. We suggest viewing the following link- DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Keep in touch at GEAppliances.com. Sue
by|Aug 7, 2020
1 found this answer helpful
A:Â 5' vertical should not be a problem, and I wouldn't be worried about the horizontal. Will it work? Not sure, but I bet it does. Just buy the appropriate diameter PE and have at it. I would be shocked if it didn't work just fine.
by|Jul 1, 2020
Q:Is there some sort of a class action lawsuit against GE for this product ? It seems they all fail after less than 2 years of mild usage, and GE clearly couldn't care less based on their pathetic answers. How is that acceptable business practices ?
by|Jun 25, 2020
3 Answers
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A:Â Hi Greg - Thanks for reaching out to us regarding GE Model # APEL45LY. Providing a quality product is always our top priority. If you are experiencing an issue with your GE dehumidifier, please reach out to us at GE Appliances.com for review: https://www.geappliances.com/ge/service-and-support/contact.htm - We can certainly understand your concern and glad to provide assistance. We look forward to hearing from you soon! Sue
by|Aug 5, 2020
A:Â No class action suit that I know of. My GE dehumidifier is working fine after nearly a year in operation.
by|Jun 25, 2021
2 found this answer helpful
A:Â I
by|Jan 9, 2021
Q:What's the lowest temperature it will operate properly at and can the drain hose be put through m...
by|Jun 22, 2020
2 Answers
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A:Â No idea on the first, but it is likely fair to assume that below 40F or thereabouts it will have trouble, as a dehumidifier is basically an A/C unit with both coils in the same space; the cold (evaporator) one condenses the humidity into water; this happens by cooling the evaporator surface below the dewpoint of the air.
So the margin is between that point and freezing, at which point it would not function (in other words if the dewpoint of the air is below 32F it would be non-functional since it cannot remove humidity in liquid form.)
As for the hose, it's a small-diameter P/E material hose. Provided it's protected from freezing (otherwise it would be blocked) it would be fine, but in the winter you have to arrange for that not to happen. This can be done, but it's a bit tricky; it's the same basic issue with a sump pump in the winter months but with a LOT less flow since the only time the pump comes on is when the reservoir fills, and the pumping rate is low -- it's a vibratory pump similar to that used in a reservoir-based espresso machine.
by|Jun 27, 2020
A:Â Hi homesteadgirl - Thanks for considering GE Model # APEL45LY! Place the unit where the temperature will not fall below 41F. The coils can become covered with frost at temperatures below 41F, which may reduce performance.
Here's the link to the Owner's Manual (See page 5- "Choosing a Location"):
https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf - Also, we suggest viewing the following link - DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Keep in touch at GEAppliances.com. Sue
by|Jul 11, 2020
1 found this answer helpful
Q:Is this product made in the United States?
by|Jun 21, 2020
2 Answers
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A:Â Hi TheNotoriousKJD - Thanks for viewing GE! Model # APEL45LY is not manufactured in the U.S. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Visit Made In America: www.geappliances.com/ge/usa/ - Keep in touch at GEAppliances.com. Sue