Questions and Answers for GE 45 pt. Dehumidifier with Built-In Pump

A:  Hi - Thanks for your interest in Model # APEL45LY! The included hose is 16 ft. (¼" OD plastic tubing). The drain pump can pump up to 16 vertical feet. Do not use a longer length of tubing than the 16 ft provided. We suggest viewing the following link- DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Or, view page 6 of the Use and Care Guide: https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf - Keep in touch at GEAppliances.com. Sue

A:  It's a John Guest fitting; the hose about 10' long. Any PE tubing of the right diameter should work; it's a push-to-connect fitting with an O-ring seal on the fitting at the back of the unit, and is easily removed (push in the outer collar and pull the tubing out at the same time.) I've used these fittings for various pressure-rated things in the past (e.g. Espresso machine) and they're utterly fantastic.

A:  It comes on when full and drains it, then shuts off. I have it running into a sink about 3' above the floor; it's a vibratory pump (think small espresso-style machine pump) so it should be fine to that height.

A:  So here are the methods you can use to drain from this unit. The first is the bucket. The bucket will fill up in the machine will stop when a float triggers that. And you need to manually empty the bucket. If you pull the pin in the rear and attach the flex tubing and push the pump button on the top of the unit to activate the pump some water will still be in the bucket, but the flex tube will do it all but you should check the bucket after two weeks just to get an idea. The last method I think is the best and that is attaching a threaded garden hose to the side of the unit. This guarantees that the bucket will never fill up at all. I have mine set up that way to drip into the sump. The last two methods let you drain

A:  Hello Ray - Thank you for your interest in the dehumidifier APEL45LY; we are happy to help! When the 16 ft pump drain hose (included with drain pump models) is connected and the water level inside the bucket is full, the drain pump automatically pumps the water to a drain. The drain pump can pump up to 16 vertical feet. Do not use a longer length of tubing than the 16 ft provided. Attach the pump hose to the hose connector by pushing the tube fitting into the connector until it fits into place. Place the other end of the drain tube into a suitable drainage location, like a drain, sink, or sump. Make sure the pump feature is activated on the control. To activate: Press and hold the Pump button for 3 seconds. The Pump indicator light flashes and then stays illuminated once set. The bucket must be in place for the drain pump to operate. The pump only activates when the bucket is full. We hope this information is helpful. Thanks for checking! Olga

A:  Hi Dave - Yes, GE dehumidifiers have an automatic humidistat that can be adjusted to suit your individual comfort level. Set the control to the desired humidity level (ex. 45%), and the unit will cycle off when the set humidity level is reached. It will cycle back on when it detects humidity level has increased to 5% greater than the set level. Thanks for choosing GE! Sue

A:  Yes. It goes into "fan only" mode for a few minutes, then will shut off entirely (other than the controls; it draws about 1.5W when idle.) When the humidity goes back above the setpoint it turns back on.

A:  Yes, this unit turns off once it reaches it humidity level and will it turn back on if the level goes higher.

A:  It does and it also operates in modes where it kind of decompresses as well you can read about that in the manual which homedepot allows you to download under the product description. So if you set a Target humidity percentage let's say 40% or 45 once it hits that threshold the machine will just circulate air and then at time shut off.

A:  Yes

A:  Dear Valued Home Depot Customer, To better answer your question, please contact the HD.com customer service department at 800-430-3376, call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question. Sue

A:  Picked up a couple for my properties after some recent down pours. Works tremendously well.

A:  Hi cj Thank you for your recent inquiry with The Home Depot. Regarding Dehumidifier You may want to try 2-Year Protection Plan for Electrical $250 - $299.99 Internet #304329477Model # D27ER24-300 The cost for the plan is $45 We appreciate your business and look forward to serving you in the future.

A:  Hi Steve - GE Appliances dehumidifiers have a 72" power cord with a 3-prong plug (115 Volt /15 Amp). Do not use an extension cord or plug the unit into a surge protector or multi-outlet adapter. Thanks for choosing GE! Sue

A:  Just a regular just a regular wall outlet

A:  15A Outlet; it draws ~500W running with the compressor on, ~75W with the fan only, and ~1.5W on standby (for the controls when the humidity is below or at setpoint) so figure 4-5A on a nominal 120VAC circuit.

A:  Says Made in China right on the back panel

A:  Hello SRF - Thank you for reaching out about this dehumidifier. Model APEL45LY is built internationally. For a more specific place, the manufacturing location can be found on the rating plate of the appliance. Keep in touch! - JB

A:  Hello snowflurry - Thank you for reaching out. We are sorry to hear about your dehumidifier. This is not something we would expect to hear. Please reach out to a service technician so that the dehumidifier can be diagnosed as to how and why it has failed. Please let us know if you have any more questions. - JB

A:  GE manual reads 'the unit will pump up to 16 feet above the dehumidifier;' the hose is 1/4 inch OD, outer diameter, narrow in my opinion, but it's worked fine for me. The included hose is about 15 foot long.

A:  Hi Jim - When using the pump option, maximum lift height is 16 feet. Do not use a longer length of tubing than the 16 ft provided (¼" OD plastic tubing). We suggest viewing the following link - DEHUMIDIFIER - DRAINING OPTIONS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35530 - Also, here's the link to the Use and Care Manual: https://images.homedepot-static.com/catalog/pdfImages/28/285f7aa9-e95b-4e36-bb64-c10518b83fcc.pdf - Keep in touch at GEAppliances.com. Sue

A:  Hi Richard - Crawl spaces, while they may have fewer cubic feet due to the lower ceiling height are actually harder to dehumidify and require more airflow. It is harder to circulate the air throughout the crawl space due to the lower ceiling. It takes more air pressure to blow the air in a tighter space. We recommend doubling the capacity to overcome this limitation. Additionally if the crawl space has a dirt floor, install a vapor barrier to reduce the moisture from evaporating continually from the ground as mentioned. Keep in touch at GEAppliances.com. Sue

A:  It's a John Guest fitting on the back (I recognize it from other devices that I have which use those), so any PE tubing of the correct size should work.

A:  Hi Andy - Thanks for choosing GE! There is not a replacement part for the plastic tubing; however, ¼" OD plastic tubing from a hardware or home improvement store such as The Home Depot can be used, simply cut to fit. Do not use a longer length of tubing than 16 ft. Keep in touch at GEAppliances.com. Sue