Questions and Answers for GE Profile 7.4 cu.ft. Smart Gas Dryer in White with Sanitize Cycle and Sensor Dry, ENERGY STAR

A:  Hello - The BTU rating for this range is 22000. We hope you decide to become part of the GE Profile family. Have a wonderful day! -Don@GEAppliances

A:  Hi there - We'd be happy to clarify. The door on this model leaves the factory as a right swing, but the door swing can be reversed. If you have any additional questions, let us know. Kind regards. Julia@GEAppliances

A:  Hi there - Thanks for reaching out. Yes, this dryer can be converted to propane gas. A converter kit is required to accomplish this. The conversion kit for this dryer is kit WE25X217. The conversion must be made by properly trained and qualified personnel in accordance with local codes and ordinances. Reach out if you have any other questions, we're here to help! Julia@GEAppliances

A:  Hi - Thanks for reaching out to us as we are happy to help. To unlock or lock the controls, press and hold the ecoDry button for a full 3 seconds. If you continue having difficulties, disconnect power to dryer for 2-3 minutes to reset the electronics. We are confident this will help. All our best! Vikki@GEAppliances

A:  Hello - Thanks for reaching out to us. We recommend that you review the "Side or Bottom Venting " section on pg. 16 of the installation instructions for information about the materials that are needed. We hope this information is helpful. Let us know if you have additional questions. All the best. -Don@GEAppliances

A:  Hello - Thanks for bringing this to our attention. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. We hope you allow us to work hard to gain your trust again in the future. Kind regards. -Don@GEAppliances

A:  Hello - we’re glad you reached out! We can confirm that this model can be vented to the rear, bottom, or to the left of the cabinet. To learn more, see the Installation Instructions on the PTD60GBPRDG product page on our GE Appliances website. We hope this helps in your decision making! Lauren@GEAppliances

A:  Hi there! This is a great question, thanks for checking with us. A signal will sound at the end of the drying time and several times during the Wrinkle Care cycle. This will remind you that it is time to remove the clothes. If you would like to disable this sound, press and hold the Wrinkle Care button for 3 seconds to toggle the sound option between enabled and disabled. “Sound on” will show on the display and a tone will play when enabled. “Sound off” will show on the display and no tone will play when disabled. These instructions can be found on page 8 of the use and care manual (https://images.thdstatic.com/catalog/pdfImages/c7/c77edc14-be6c-49ad-ba0f-27920b17484b.pdf). We hope this was helpful! Julia@GEAppliances