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Questions and Answers for Heath Zenith Wired Doorbell

Internet #202216952

Model #DW-48

Store SKU #453089

  • Features 2 selectable tunes
  • Traditional design that works with any decor
  • Use for new installation or to replace a wired chime

Questions & Answers

23Questions
caret
Q:IS THIS A MECHANICAL CHIME?
by|Aug 1, 2020
3 Answers
Answer This Question

A:  Yes, it is a mechanical chime

by|Nov 12, 2020

    A:  Yes

    by|Nov 12, 2020

      A:  James, Yes

      by|Aug 3, 2020
        caret
        Q:Is this item new or refurbished.
        by|Jun 7, 2020
        3 Answers
        Answer This Question

        A:  It is new

        by|Nov 12, 2020

          A:  It is new.

          by|Jun 10, 2020

            A:  Spike, This is a new item.

            by|Jun 8, 2020
              caret
              Q:What are the 2 melodies that it plays? Can I hear them online?
              by|May 6, 2020
              2 Answers
              Answer This Question

              A:  This item does not play melodies. It produces 2 tones (ding, dong) for the front door and one for the rear door.

              by|Nov 12, 2020

                A:  Hi Jim, This mechanical chimes plays the traditional Ding-Dong and Ding.

                by|May 6, 2020
                  caret
                  Q:Can you operate 2 doorbells from this model
                  by|Jun 7, 2019
                  3 Answers
                  Answer This Question

                  A:  Yes, you can connect 2 doorbell switches to this unit

                  by|Oct 17, 2021
                    1 found this answer helpful

                    A:  yes

                    by|Jun 12, 2019

                      A:  Yes, there is wiring connections for two separate doorbells.

                      by|Feb 11, 2020
                        caret
                        Q:I have 24V transformer, will it burn out?
                        by|Dec 14, 2018
                        1 Answer
                        Answer This Question

                        A:  Minoo, This doorbell requires a 16VAC/10VA transformer. We do not suggest installing with a 24V transformer.

                        by|Jun 25, 2020
                          1 found this answer helpful
                          caret
                          Q:What transformer voltage is required?
                          by|Dec 4, 2018
                          5 Answers
                          Answer This Question

                          A:  16VAC/ 10 VA

                          by|Mar 4, 2021
                            3 found this answer helpful

                            A:  Just a standard 16 volt output transformer. It is called a doorbell transformer which you can pickup at any Home Depot. If it is replacing and existing doorbell chime you don’t have to buy a new transformer as long as yours puts out 16 volts. Where the wires attach at the transformer, there is usually a paper plate on the unit which will show the output voltage.

                            by|Feb 10, 2021
                              2 found this answer helpful

                              A:  Voltage I’m using the normal house type transformer 16vac / 10va

                              by|Mar 4, 2021
                                4 found this answer helpful

                                A:  This model is compatible with a 16VAC/ 10 VA transformer.

                                by|Jan 10, 2019
                                  1 found this answer helpful

                                  A:  16v / 10va

                                  by|Jan 10, 2019
                                    1 found this answer helpful
                                    caret
                                    Q:What are the dimensions of the unit?
                                    by|May 26, 2018
                                    2 Answers
                                    Answer This Question

                                    A:  This unit measures 8.5 inches high, 7.1 inches wide and 2.38 inches depth.

                                    by|May 5, 2023

                                      A:  Hello Shellie, Product dimensions are, Product Depth (in.) 2.38 Product Height (in.) 8.5 Product Width (in.) 7.1

                                      by|Mar 1, 2019
                                        1 found this answer helpful
                                        caret
                                        Q:Is this for a front and back doorbell installation?
                                        by|Feb 16, 2018
                                        5 Answers
                                        Answer This Question

                                        A:  It has both connections so either place or for both door bell buttons would work.

                                        by|Aug 12, 2020
                                          2 found this answer helpful

                                          A:  Yes, has wired connection to support both front and back door bell rings. External transformer is required to provide power. Real wood panel looks nice and bell sounds good.

                                          by|Aug 12, 2020
                                            4 found this answer helpful

                                            A:  The location of installation for the doorbell is up to you.

                                            by|Aug 12, 2020
                                              1 found this answer helpful

                                              A:  Yes.

                                              by|Aug 12, 2020
                                                1 found this answer helpful

                                                A:  Yes

                                                by|Aug 12, 2020
                                                1 found this answer helpful
                                                caret
                                                Q:I need that replacement cover. Can you just buy that?
                                                by|Apr 3, 2017
                                                1 Answer
                                                Answer This Question

                                                A:  Cindy, Unfortunately we do not sell the covers separately.

                                                by|May 4, 2023
                                                  caret
                                                  Q:Which connections do I use with a transformer that has 8,10,16,24 volts connections?
                                                  by|Mar 23, 2017
                                                  3 Answers
                                                  Answer This Question

                                                  A:  16 VAC/ 10 VA

                                                  by|May 4, 2023

                                                    A:  16v tap / don’t use or isolate the others

                                                    by|Dec 4, 2018

                                                      A:  16 volt

                                                      by|Dec 4, 2018