Q:How often do the filters need to be replaced and how much do they cost?
by|Jul 4, 2023
1 Answer
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A: Thank you for your inquiry. The replacement HRF-R HEPA filters will last up to 12 months of use, while the HRF-AP1 prefilters will last up to 3 months, depending on air quality, use, and care. For further information about filter pricing, please reach out to us by emailing SocialSupport@helenoftroy.com.
by|Jul 9, 2023
1 found this answer helpful
Q:what is model number to buy optional filters
by|Jul 4, 2023
2 Answers
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A: This is a great air cleaner, but I have struggled to find a replacement filter, it takes three. The ones I did find were very expensive. You may have to contact Honeywell.
by|Aug 1, 2023
1 found this answer helpful
A: Thank you for your inquiry. The optional replacement filters for this air purifier (model HPA5300B) are HRF-SC1, HRF-SK1, HRF-SP1, and HRF-SS1. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
by|Jul 31, 2023
1 found this answer helpful
Q:How much does the unit weigh?
by|Jul 1, 2023
1 Answer
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A: Product dimensions are listed under Specifications. Depending if you're on the Home Depot mobile app or website you might have to tap/click to expand the section to view all Specifications.
It's just under 21lbs
by|Jul 29, 2023
Q:Does this help with mold spores?
by|Jun 27, 2023
1 Answer
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A: Thank you for your inquiry. This unit is not rated to filter mold spores. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
by|Jul 31, 2023
1 found this answer helpful
Q:Is there an app for the hpa3300?
by|Jun 8, 2023
1 Answer
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A: Thank you for your inquiry. This air purifier does not have a Bluetooth option. We apologize for any inconvenience this may cause. However, we do manufacture additional models which have the Bluetooth feature. We hope you find this information helpful! If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
by|Jul 31, 2023
1 found this answer helpful
Q:How long does the Hepa Filter last?
by|May 26, 2023
1 Answer
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A: Thank you for your inquiry. Depending on your air quality, use and care, the HEPA filters for this air purifier will last up to 1-5 years. We hope this information is helpful! If you have any further questions or concerns, please email us at SocialSupport@helenoftroy.com.
by|Jun 25, 2023
2 found this answer helpful
Q:Does the Air Quality Indicator respond to anything other than VOCs? For example, will it go red if there is a lot of smoke or dust in the room but no VOCs?
by|May 3, 2023
2 Answers
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A: Oops..smoke contains VOCs of course..so will just dust trigger the air quality indicator? Thanks
by|Jul 31, 2023
2 found this answer helpful
A: Yes it will. Sensor is similar to what you find in smoke and carbon monoxide detectors. Dust is full of many types of material like skin cells, pieces of hair, mites, cat dander and others. Anything .3 microns or bigger will be caught (see chart).
by|Jul 31, 2023
1 found this answer helpful
Q:Is this model energy star rated?
by|Apr 27, 2023
1 Answer
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A: Thank you for your inquiry. We can confirm this air purifier is energy star rated. We hope this is helpful. If you have any additional questions, please email us at SocialSupport@helenoftroy.com.
by|May 10, 2023
Q:Does
This air purifier use very much electricity?
by|Apr 26, 2023
2 Answers
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A: No. I don't know how much exactly, but after daily use at around 10 hours a day, I experienced no measurable increase in my utilities bill.
by|Aug 20, 2023
1 found this answer helpful
A: I have been using this purifier for several years and haven’t noticed an increase to be concerned about.
by|May 17, 2023
1 found this answer helpful
Q:Does it remove car exhaust fumes in the home from a busy street?
by|Apr 9, 2023
1 Answer
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A: Thank you for your inquiry Annie. While the HEPA filters will remove small particulates from the air, it is the Carbon pre-filter and the Optional Odor and VOC filters that will remove the fumes from the air. While the pre-filter will remove some of the Odors and VOCs from the air, the optional S filters will remove a larger amount of them from the air. We would advise either the Smoke or the Home Renovation S filters. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.